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Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 2 hours ago
Rehabilitation Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 2 hours ago
Registered Nurse (N2) - AS6 - Medicine Clinical Teaching Unit
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 2 hours ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
…in accordance with policy, directives and procedures of the Regional Pharmacy Program. Completes related clerical duties (document, record, price, and…
Added 2 hours ago
General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
Nurse 4 - Public Health Nurse - Healthy Sexuality and Harm Reduction
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of Manager, Health Services, PHNs respectfully work in and with diversity including sexual and gender minorities, and across all ethnicities and all cultural, spiritual,…
Added 2 hours ago
Staff Pharmacist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the designated Pharmacy Manager, the incumbent is responsible for the provision of pharmacy services to accommodate the medication and medication-related…
Added 2 hours ago
Health Care Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 2 hours ago
General Duty Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
Nurse 4 - Public Health Nurse
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager, Health Services, PHNs respectfully work in and with diversity including sexual and gender minorities, and across all ethnicities and all cultural,…
Added 2 hours ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 2 hours ago
Registered Psychiatric Nurse/ Registered Nurse (N2) - Adult Psych Emergency Nurses - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 2 hours ago
General Duty Nurse (N2) - Central Lines
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Manager, Health Services, the incumbent is responsible for:
Added 2 hours ago
Licensed Practical Nurse - Lodge 7 - CC
Winnipeg Regional Health Authority
Winnipeg, MB
Directly accountable to the Manager of Health Services/Resident Care, the Licensed Practical Nurse (LPN) provides professional practical nursing services to designated patients/residents…
Added 2 hours ago
General Duty Nurse (N2) - Child Health - NICU
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
Registered Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
…in accordance with policy, directives and procedures of the Regional Pharmacy Program. Completes related clerical duties (document, record, price, and…
Added 2 hours ago
General Duty Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
General Duty Nurse (N2) - Medicine - Endoscopy
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 2 hours ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
…in accordance with policy, directives and procedures of the Regional Pharmacy Program. Completes related clerical duties (document, record, price, and…
Added 3 hours ago
FH
Social Worker, Hospice Palliative Community Services - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
- $44.85 to $56.02 CAD / hour
- Other
…Palliative Community Services to join our team at Abbotsford Regional Hospital and Cancer Centre located in Abbotsford, B.C. We hire great people for outstanding jobs and need your help to…
Added 3 hours ago
TO
Manager, eReferral
The Ottawa Hospital
Ottawa, ON
- Full-time
The Manager leads a team and is accountable for work assignments, performance evaluation, employee support, and engagement. Working with the team and regional partners, the Manager develops…
Added 4 hours ago
PA
Full-Time Casual Floater Front Desk Administrator (Performance Auto Group - GTA)
Performance Auto Group
Brampton, ON
- Full-time
Send final candidates to dealership manager for final selection
Added 4 hours ago
TH
Associé(e), Mise en Marché (temps partiel)
The Home Depot Canada
Pointe-Claire, QC
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 4 hours ago
Crisis Intervener - Mental Health & Addictions
Nova Scotia Health and IWK Health
Halifax, NS
…support and consultation as needed and will participate in program development and evaluation and quality improvement on an ongoing basis. The incumbent will also be responsible for…

Great Canadian Entertainment

Casino Host-PET

Peterborough, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 13, 2026
Experience: Minimum 2 years of experience in a guest/customer service
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary

Under the general direction of the Regional Marketing Manager, the Casino Host, will be responsible for networking with our VIP guests in conjunction with our Operations Managers to drive ultimate experiences and provide personalized service levels to enhance their loyalty, while ensuring adherence to all policies and procedures. The Casino Host's position will strive to build, sustain and manage solid relationships with our VIP guests encouraging them to use their player rewards card. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Uses effective and efficient guest service skills and provides personalized attention to build new guest relationships and maintain or enhance exiting Guest relationships
Greets guests and welcomes them to our VIP events
Recognizes frequent guests and introduces them to Operations Management team in order for them to check play and welcome our guests
Explains the benefits and privileges of using a players card to VIP (Prive/Non-Prive) guests with a superior level of service excellence to reflect their value to the property across all department interaction s including gaming operations, cage, guest services, & food & beverage service,
Informs qualified and potential players of the benefits of opting in to the Prive Program
Responsible for driving an increase in VIP carded play by promoting and signing up guests for applicable player rewards programs
Ensures that our VIP guests have the information necessary to contact any Casino Host or Operations Manager for future needs
Interacts with VIP guests and gathers preferences and information to enable the team to provide these guests with personalized guest service
Assists by evaluating play and personally delivering comps and offers to these guest s on behalf of the site in accordance with company policy/procedures and gaming regulations
Assists with the planning, coordinating, and executing of events (On site/Off site)
Hosts and provides special attention at events
Assists our guests with their hotel, dining, entertainment needs, and other special arrangements (Works with applicable departments as needed)
Maintains knowledge of property events, including but not limited to, casino promotions, shows, special events, etc.
Escorts guests to dining establishment when applicable
Ensures VIP data is registered in Salesforce and the database is maintained, updated daily and utilized including capturing guest preferences and special events
Works with Operations Management and using Customer Relationship Management (CRM) tools, analyzes guest play to identify potential VIP players and makes sound decisions as per guidelines when awarding complimentary products/services
Works closely with the Manager, Premium Services and Operations Management to develop strategies and tactics to drive the success of the property
Utilizes telemarketing and social networking skills to build relationships with guests
Ensures needs of our guests are met including but not limited to food & beverage, reserves, machine issues/requests, etc.
Liaises, communicates, develops and cultivates strong working relationship with all stakeholders
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed

Education and Qualifications

Post Secondary education or suitable combination of education and experience an asset
Minimum 2 years of experience in a guest/customer service
Exceptional interpersonal and communication skills
Ability to safeguard and keep information confidential
Ability to work under pressure, problem solve, and overcome resistance
Second language, an asset
Experience in and understanding of Table Games an asset
Strong working knowledge of MS Office
Ability to successfully obtain a Gaming License

Work Environment Considerations

Regular casino environment, non-traditional work hours may be required in certain circumstances, some travel may be required

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
We provide you with the tools and technology needed to delight your clients!
You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
Freedom to Innovate: supports new and better ways to be successful.
Be your Authentic Self: environment that values diversity as a source of strength.
This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Apply About employer

More about this job

Responsibilities

Build and maintain relationships with VIP casino guests, provide personalized service, promote player rewards programs, and coordinate guest arrangements and special events. Analyze guest play using CRM tools, manage VIP records, award complimentary products or services in accordance with policy, and collaborate with operations and other departments.

Requirements

Requires at least two years of guest or customer service experience, strong interpersonal and communication skills, confidentiality, and the ability to solve problems under pressure. Post-secondary education or equivalent experience, Microsoft Office knowledge, and the ability to obtain a gaming license are expected or preferred; a second language and table games experience are assets.

Skills

Guest Service
Relationship Building
Interpersonal Communication
Verbal Communication
Sales and Player Rewards Promotion
Event Planning
Guest Preference Management
Problem Solving
Confidentiality
Working Under Pressure
Telemarketing
Social Networking
Microsoft Office
Gaming Operations
Table Games

Visa sponsorship

Not detected in the job text

Keywords

Casino Host
VIP Guests
Guest Service
Player Rewards Card
Prive Program
Salesforce
VIP Guest Data
Guest Preferences
Guest Loyalty
Casino Promotions
Event Planning
Complimentary Products and Services
Gaming Regulations
Gaming License
Gaming Operations
Table Games
Telemarketing
Social Networking
Microsoft Office
Operations Management
Premium Services
Food and Beverage
Hotel and Dining Arrangements
Responsible Gambling

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