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Added 6 mins ago
KB
Helly Hansen - Assistant Store Manager
Kontoor Brands, Inc.
Vancouver, BC
- Full-time
The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering exceptional customer experience, and running day-to-day store…
Added 6 mins ago
FC
Market Data Vendor Manager
Fidelity Canada
Toronto, ON
- Full-time
…market data teams, and external vendors to ensure efficient service delivery and alignment with global operating models and governance…
Added 20 mins ago
P
Community Manager
Parkbridge
Medicine Hat, AB
- Full-time
The Assistant Community Manager (6-month contract) will work closely with the Community Manager to ensure the efficient management of the property, maintain tenant satisfaction, and handle…
Added 20 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 20 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 20 mins ago
LC
Coffee Assistant Department Manager Full Time Day
Loblaw Companies Limited
Moncton, NB
- Full-time
Added 36 mins ago
M(
Housekeeping Supervisor
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
Reporting to the Assistant Manager, Housekeeping, you will be jointly responsible for all venues' overall cleanliness, detail, servicing, resources, care, and maintenance. This position's…
Added 36 mins ago
PV
Full Time Keyholder (Store 2451 - Stroud)
Pet Valu
Stroud, ON
- Full-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 51 mins ago
TS
Christmas Kettle Campaign Assistant Coordinator
The Salvation Army Canada and Bermuda Territory
London, ON
- Full-time
The Christmas Kettle Campaign Assistant Coordinator is responsible for organizing the logistics at their assigned kettle hub, including the coordination of the recruitment, scheduling and…
Added 1 hour ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Middle Ohio, NS
- Full-time
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 1 hour ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Lunenburg, NS
- Internship
Reporting to the Health Services Manager, the Physiotherapist assesses, diagnoses and treats patients who present with actual or potential impairment, pain, functional limitations or…
Added 1 hour ago
Finance & Payroll Assistant (TERM)
University of Toronto
Toronto, ON
Reporting to the Department Manager, the Finance and Payroll Assistant serves as the first point of contact for general financial and payroll enquiries and supports the department in the…
Added 1 hour ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 1 hour ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 1 hour ago
L
7818 - Assistant Store Manager FT
Lids
Vaughan, ON
- $20 to $21.5 USD / hour
- Full-time
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our…
Added 1 hour ago
W
Pharmacy Assistant
Walmart
Hamilton, ON
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 2 hours ago
WB
Assistant Manager: Ski Patrol - Hourly
Whistler Blackcomb
Whistler, BC
- Temporary
The Assistant Manager for Ski Patrol is a managerial position tasked with being responsible for leading multiple patrollers for the day-to-day operations on the mountain. This role will…
Added 2 hours ago
DG
Restaurant General Manager
DC Global Talent Inc.
AB · Alberta, Canada
- $70,000 to $80,000 CAD / year
- Full-time
We are looking for a Restaurant General Manager for a luxury resort in Alberta, Canada. Reporting to the Assistant Director of Food and Beverage, this is a senior leadership role overseeing…
Added 2 hours ago
J
Assistant manager - retail
JobsMedia.io
Richmond, BC
- Full-time
Added 2 hours ago
TH
Assistant manager, restaurant
Tim Hortons Québec
Rothesay, NB
- Full-time
Added 2 hours ago
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Assistant manager - retail
JobsMedia.io
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Added 2 hours ago
Markville (7) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Markham, ON
Enforce store standards in the absence of store manager or assistant manager.
Added 2 hours ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 3 hours ago
TH
Assistant manager, restaurant
Tim Hortons Québec
Quispamsis, NB
- Full-time
Added 3 hours ago
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Assistant manager - retail
JobsMedia.io
Mississauga, ON
- Full-time

Great Canadian Entertainment

Manager, Slots - Pickering

Pickering, ON, Canada

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Applications open in a new tab.

Job details

Experience: 5+ year’s experience in Gaming Management, with at least 4 years in a senior management role
Posting language: English
Posted: Oct 26, 2026

Original job description

Pickering Casino Resort is seeking a Slots Manager!

Under the general direction of the General Manager, this position is responsible for the overall management and profitability of slot operations at the site level. Assists with the planning and directing of slot operations strategic plans. Develops performance objectives and delivers performance evaluations for direct reports. Implements all new slot operations initiatives as directed. Actively participates in recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values:

Provides leadership, direction and mentoring to slot operations at the site level
Develops performance objectives and delivers performance evaluations for direct reports
Implements slot operations strategic plans as directed
Oversees slot technical department, slot data systems (SDS) and changes to slot floor plan
Assists in developing slot operations promotions
Reviews revenue and labor reports
Makes recommendations on opportunities for efficiencies
Verifies jackpots and provides payment
Resolves customer disputes; reports irregularities, disputes and suspicious activities; reviews and prepares CSR Incident Reports
Prepares and submits slot report
Monitors inventory and supplies
Liaises and communicates with all appropriate operational departments
Ensures compliance with licensing laws, health and safety and other statutory regulations
Develop, manage and monitor departmental budgets and analyze financial statements.
Manage department staffing needs, including the recruitment, onboarding and training of new hires, and scheduling.
Oversee departmental training activities, both department specific and corporate, are ensure full compliance with due dates.
Ensure slot operations are compliant with all regulatory standards, laws and reporting; including but not limited to, the Gaming Control Act, AGCO Standards for Gaming, FINTRAC and AODA.
Promote and maintain a high standard of guest service by monitoring response times, secret shopper results and resolving escalated guest complaints.
Conceptualize, plan, schedule and execute slot machine, gaming floor and capital projects within prescribed budgets and timeframes.
Monitor slot machine performance, consult with vendors and make recommendations to improve the slot mix.
Strong Microsoft Excel skills, including pivot tables are essential.
Evaluates current business models and proposes and implements approved changes
Researches current and future trends as they relate to products and systems, makes recommendations for improvements
Preparing and submitting all Slot Operations reporting, and labour costs
Develops strategies to ensure the retention of existing and new VIP players
Administers the Collective Agreement is a part of the grievance process
Manages other initiatives and performs additional duties as required or assigned.

Successful applicants will demonstrate the following qualifications:

Post Secondary education or suitable combination of education and experience
5+ year’s experience in Gaming Management, with at least 4 years in a senior management role
Proven leadership skills and the ability to train and develop employees
Ability to exceed internal and external customer expectations through timely, effective, and service oriented communication
A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
A willingness to learn, develop and achieve new skills for personal and professional development
Computer literacy in MS Office
Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.

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More about this job

Responsibilities

The Slots Manager is responsible for the overall management, profitability, and strategic planning of slot operations at the Pickering Casino Resort. This role involves overseeing technical departments, managing departmental budgets, ensuring regulatory compliance, and leading staff recruitment and training.

Requirements

Candidates must possess post-secondary education and at least 5 years of experience in gaming management, including 4 years in a senior role. Strong leadership skills, proficiency in Microsoft Excel, and the ability to obtain a Category 1 Gaming Assistant registration are essential.

Skills

Slot operations management
Strategic planning
Performance management
Budgeting
Financial analysis
Staff recruitment
Training and development
Regulatory compliance
Customer service
Microsoft Excel
Data systems
Conflict resolution
Inventory management
Leadership
Project management
Gaming control

Visa sponsorship

Not detected in the job text

Keywords

Slot operations
Gaming management
Pickering Casino Resort
Strategic planning
Performance evaluations
Slot data systems
SDS
Revenue reporting
Labor reports
Jackpot verification
Customer disputes
CSR incident reports
Budget management
Financial statements
Recruitment
Onboarding
Regulatory compliance
Gaming Control Act
AGCO
FINTRAC
AODA
Guest service
Capital projects
Microsoft Excel
Pivot tables
VIP player retention
Collective agreement
Category 1 Gaming Assistant
Leadership
Mentoring

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