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Added 13 mins ago
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Assistant Front Store Manager
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Role Description The Assistant Front Store Manager is a full-time, on-site role based in North Vancouver, BC. This position supports the Front Store Manager in overseeing daily store…
Added 43 mins ago
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Financial Advisor
RBC
New Westminster, BC
- Full-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Registered Nurse A is responsible to the Nursing Unit Manager or Director of Nursing. The Registered Nurse A is responsible for maintaining a high standard of patient…
Added 1 hour ago
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Nurse B - Registered Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: The Psychiatric Liaison Nurse, under the direction of the Inpatient Mental Health Manager, exercises independence in the provision of individualized assessment and care to…
Added 1 hour ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Registered Nurse A is responsible to the Nursing Unit Manager or Director of Nursing. The Registered Nurse A is responsible for maintaining a high standard of patient…
Added 1 hour ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Registered Nurse A is responsible to the Nursing Unit Manager or Director of Nursing. The Registered Nurse A is responsible for maintaining a high standard of patient…
Added 1 hour ago
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Respiratory Therapist Diploma
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the manager, the therapist will provide service to patients and physicians by implementing the physician's orders for respiratory patient care. This involves…
Added 1 hour ago
Geologist
Government of Alberta
AB
Reporting to the Manager of, Geoscience, the Geologist will provide technical advice on petroleum, natural gas and oil sands agreements, Crown equity, enhanced recovery schemes, geothermal…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 2 hours ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
Added 2 hours ago
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Financial Planner Relationship Manager
RBC
Stratford, ON
- Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 2 hours ago
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DevOps Engineer
TD
Toronto, ON
- Full-time
Deploy and support applications on Azure Kubernetes Service (AKS) and Azure App Service
Added 2 hours ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
…space, medtech, communications, automotive, and industrial applications. This is a senior, client-facing role that combines hands-on mechanical architecture and design, project leadership,…
Added 2 hours ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
…feedback. Identify new opportunities, new technologies and applications for consideration. Provide potential solutions to emerging…
Added 2 hours ago
Inorganic and Organic Chemistry Lab Coordinator
University of Guelph
Guelph, ON
Reporting to the Teaching Lab Manager, Department of Chemistry, the Inorganic/Organic Lab Coordinator will be responsible for coordinating the Inorganic and Organic chemistry laboratories…
Added 2 hours ago
Sr Advr, Bus Cont & Emerg Pln
Hydro One Networks Inc
To Be Determined, ON
Reporting to the Senior Manager of Emergency Management, the successful candidate will be responsible for supporting and leading:
Added 2 hours ago
Labour Relations Manager
Hydro One Networks Inc
Toronto, ON
Reporting to the Director, Employee & Labour Relations, the Labour Relations (“LR”) Manager assists in the management of Hydro One’s labour relations practices by supporting the successful…
Added 2 hours ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
The Senior Manager, Real Estate Capital Delivery leads Hydro One's facilities capital delivery and workplace modernization programs, overseeing the planning and execution of sustainment…
Added 2 hours ago
Customer Data and Report Analyst
Hydro One Networks Inc
Markham, ON
Assist the Process and Reporting Manager in business process development, reporting, SharePoint administration and CRM related initiatives within the Account Management organization.
Added 2 hours ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
…space, medtech, communications, automotive, and industrial applications. This is a senior, client-facing role that combines hands-on mechanical architecture and design, project leadership,…
Added 3 hours ago
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DevOps Engineer
TD
Toronto, ON
- Full-time
Deploy and support applications on Azure Kubernetes Service (AKS) and Azure App Service

Great Canadian Entertainment

Part time Operations Supervisor (12 month Secondment)

Peterborough, ON, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Experience: Minimum 2 years of experience in gaming/ casino management;
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary:

The Operations Supervisor provides daily leadership and operational oversight for the Cage, Slots, and Guest Services departments under the direction of the Manager, Operations. This role is responsible for ensuring operational excellence, exceptional guest experiences, regulatory compliance, strong financial controls, and team member engagement. As the leader on shift, the Operations Supervisor drives business performance through effective coaching, decision-making, revenue-focused operations, risk management, and continuous improvement while maintaining a safe and compliant work environment.

Primary Responsibilities

Provide leadership, coaching, performance management, and development opportunities to Cage, Slots, Guest Services, and Food & Beverage team members, fostering a culture of accountability, engagement, and service excellence.
Conduct regular one-on-one meetings with team members to establish performance objectives, review progress, provide coaching and feedback, and hold employees accountable for achieving individual, departmental, and organizational goals.
Oversee daily operations while ensuring adherence and communication of policies, procedures, regulatory requirements, and AGCO standards.
Monitor departmental performance, staffing, and service levels, proactively addressing operational challenges and guest concerns.
Support revenue growth and business objectives by maximizing operational efficiency, enhancing guest service, and identifying opportunities to improve performance and productivity.
Ensure the integrity of financial controls through effective cash management, audit compliance, reconciliations, approvals, and safeguarding company assets.
Review operational and financial reports, investigate discrepancies, monitor suspicious activities, and complete required documentation and incident reporting.
Facilitate onboarding, training, and ongoing development to ensure team members are knowledgeable, compliant, and successful in their roles.
Participate in recruitment, interviewing, workforce planning, and succession planning activities to support operational needs.
Build and maintain effective relationships with guests, team members, management, regulatory bodies, and other stakeholders.
Promote and maintain a safe work environment by ensuring compliance with health and safety requirements and company standards.
Identify and implement process improvements that enhance operational effectiveness, compliance, guest satisfaction, and financial performance.
Perform other duties as assigned.

Education and Qualification Requirements

Minimum 2 years of experience in gaming/ casino management;
Experience working in various departments within gaming an asset
Post-Secondary education in Business or Operations Management or suitable combination of education and experience.
Proven leadership skills and the ability to train and develop team members.
Ability to exceed internal and external guest expectations through timely, effective and service oriented communication.
A willingness to learn, develop and achieve new skills for personal and professional development.
Computer proficiency in MS Office
The ability to obtain and maintain registration as a Category 1 Gaming Assistant with AGCO
Ability to obtain SmartServe.

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
We provide you with the tools and technology needed to delight your clients!
You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
Freedom to Innovate: supports new and better ways to be successful.
Be your Authentic Self: environment that values diversity as a source of strength.
This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Apply About employer

More about this job

Responsibilities

The Operations Supervisor provides daily leadership and operational oversight for the Cage, Slots, and Guest Services departments. This role ensures operational excellence, regulatory compliance, and exceptional guest experiences through effective team management and financial control.

Requirements

Candidates must have a minimum of 2 years of experience in gaming or casino management and post-secondary education in Business or Operations Management. Proficiency in MS Office and the ability to obtain AGCO and SmartServe certifications are required.

Skills

Leadership
Operational oversight
Performance management
Coaching
Risk management
Financial controls
Regulatory compliance
Guest services
Staffing
Conflict resolution
Cash management
Incident reporting
Workforce planning
Training
MS Office

Benefits

Inclusive working environment
Collaborative culture
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Gaming
Casino Management
Cage Operations
Slot Operations
Guest Services
AGCO
SmartServe
Financial Controls
Performance Management
Risk Management
Compliance
Leadership
Staffing
Onboarding
Business Management
Operations Management
MS Office
Revenue Growth
Incident Reporting

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