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Great Canadian Entertainment

Shft Mgr, Table Games-GCT

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 20, 2026
Experience: Minimum 3 years of experience in gaming management
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary

Under the general direction of the Manager, Table Games or Casino Manager, this position is responsible for the overall management and profitability of table games on a shift basis. Develops performance objective s and delivers performance evaluations for direct reports, implements all new table games initiatives as directed; actively participates in the recruitment and hiring process. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Provides leadership, direction and mentoring to the Table Games operations
Becoming an active member of the Casino Department Head meetings
Plans, directs and implements the Table Games operation strategic plans
Develops and implements Table Games policies and procedures
Evaluates current business models; proposes and implements approved changes
Provides Table Games support to casino General Managers
Reviews table gaming mix and operating procedures; identifies opportunities for efficiencies
Research current and future trends as they relate to products and systems; makes recommendations for improvements
Ensuring the administrative responsibilities associated with Kronos, Leave Management, and Performance Improvement are maintained as per procedure
Communicating with all appropriate business units
Develops Table Games training programs in conjunction with the Director, Training
Responds to and resolves issues as escalated
Liaises and communicates effectively with all appropriate business units
Develops and cultivates strong working relationships with all stakeholders: guests, management, team members and regulators
Monitoring all table games reporting, including labor costs
Developing strategies to ensure the retention of existing and new VIP play within the Salon Prive
Ensures compliance with licensing laws, health and safety and other statutory regulations
Manages other initiatives as required
Performs other duties as assigned.

Education and Qualifications

High School Diploma
Post Secondary education or suitable combination of education and experience an asset
Minimum 3 years of experience in gaming management
Food Safety or Responsible Liquor Service Certification
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Computer literacy in MS Office
Ability to successfully obtain a Gaming License
Bilingual (English/French) is an asset but not required

Work Environment Considerations

Regular office and casino environment, non-traditional work hours may be required in certain circumstances, some travel may be required

Artificial intelligence may be used to select applicants in our processes. All hiring decisions are made by humans.

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
We provide you with the tools and technology needed to delight your clients!
You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
Freedom to Innovate: supports new and better ways to be successful.
Be your Authentic Self: environment that values diversity as a source of strength.
This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Apply About employer

More about this job

Responsibilities

The Shift Manager is responsible for the overall management and profitability of table games on a shift basis, including developing performance objectives and implementing strategic plans. They provide leadership and mentoring to team members while ensuring adherence to company policies and regulatory compliance.

Requirements

Candidates must have a high school diploma and a minimum of 3 years of experience in gaming management. Proficiency in MS Office and the ability to obtain a gaming license are required, with post-secondary education considered an asset.

Skills

Gaming management
Leadership
Strategic planning
Performance management
Policy development
Business analysis
Training program development
Stakeholder management
Labor cost monitoring
VIP retention strategies
Regulatory compliance
MS Office
Communication
Mentoring
Conflict resolution

Benefits

Inclusive working environment
Collaborative culture
Professional development opportunities
Diverse industry exposure

Visa sponsorship

Not detected in the job text

Keywords

Table Games
Casino Management
Gaming License
Kronos
Performance Evaluation
Strategic Planning
VIP Play
Salon Prive
Labor Costs
Health and Safety
MS Office
Food Safety
Responsible Liquor Service
Operations Management
Mentoring
Regulatory Compliance
Business Models
Training Programs
Stakeholder Relations
Gaming Industry

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