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Great Canadian Entertainment

Technical Coordinator, Surveillance Projects

Toronto, ON, Canada
Etobicoke, ON, Canada

Pay: Minimum Salary (CAD $) 54,000 - Midpoint Salary (CAD $)71,500.00 - Maximum Salary (CAD $) 89,000.00
Experience: 3 -5 years of surveillance technical experience, and combination of Project Management education and/or experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Position Summary:

Under the direct supervision of the Manager, Surveillance Systems & Architect - Ontario, this position is responsible for providing support and assistance in the planning, execution, tracking and reporting of projects of varying size and complexity, as assigned for Surveillance nationally.

Key Accountabilities:

Project Management (Tracking, Overseeing, Planning and Creating)

Responsible for tracking and coordinating surveillance project activities across all phases and bundles.
Assist and/or collaborate with Project Management team to prepare project planning, budgeting and identification of resources required
Provides accurate and relevant data on project progress
Tracks projects spend in relation to budget and prepares status reports for Project management team
Interfaces with internal and external stakeholders, contractors, and Regulators as required
Facilitate project meetings, project communications and status reports as required
Effectively and accurately communicate relevant project information to operations and the project team
Develops and cultivates strong working relationships with all stakeholders: Internal and external
Executes formal project close/lessons learned surveys
Prepare Purchase Orders as required
Develop change requests including implementation, communication, testing and back up plans.

Technical Assistance (Assistance when needed with site techs or projects)

Assists in all aspects of Operational Readiness as required, development of Requests for Pricing for operational equipment.
Prepares and follows an approved Preventative Maintenance Schedule

Develop and Maintain Technical Documentation. (Lifecycles to ensure it is current and accurate)

Maintenance of system documentation and provision of reports on maintenance contracts, SLAs and warranty information on of assigned systems
Maintains technical databases and software to ensure it is current and accurate.

Educational and Functional Requirements:

3 -5 years of surveillance technical experience, and combination of Project Management education and/or experience
Strong working knowledge of Microsoft Office and Project Management tools (MS Project)
Effective communication skills including verbal, written and presentation skills
Excellent problem solving, time management and prioritization skills with an attention to detail
Proven ability to work effectively both independently and in a team-based environment
Demonstrated willingness to be flexible and adaptable to changing priorities

Minimum Salary (CAD $) 54,000 - Midpoint Salary (CAD $)71,500.00 - Maximum Salary (CAD $) 89,000.00

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
We provide you with the tools and technology needed to delight your clients!
You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
Freedom to Innovate: supports new and better ways to be successful.
Be your Authentic Self: environment that values diversity as a source of strength.
This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

We are committed to promoting Responsible Gambling. Learn more about our commitment here,

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

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More about this job

Responsibilities

The Technical Coordinator is responsible for planning, tracking, and reporting on surveillance projects while managing stakeholder relationships and project budgets. They also provide technical assistance for operational readiness and maintain accurate system documentation and maintenance schedules.

Requirements

Candidates must have 3-5 years of surveillance technical experience combined with project management education or experience. Proficiency in Microsoft Office and project management tools like MS Project is required, along with strong communication and problem-solving skills.

Skills

Project management
Surveillance systems
Budgeting
Technical documentation
Stakeholder management
Microsoft Office
MS Project
Problem solving
Time management
Communication skills
Operational readiness
Preventative maintenance
Purchase orders
Change management
Data analysis

Benefits

Inclusive working environment
Collaborative culture
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Surveillance
Project Management
MS Project
Microsoft Office
Budgeting
Stakeholder Management
Operational Readiness
Preventative Maintenance
Technical Documentation
SLA
Warranty
Purchase Orders
Change Requests
Gaming
Entertainment
Hospitality
Infrastructure
Systems Architecture
Reporting
Compliance

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