Volunteer Administrative Assistant

Company Description

Great Heights, Calm Minds Psychology is an organization dedicated to fostering mental wellness and providing compassionate psychological support to individuals, teens, children, families, and communities. We strive to create an inclusive space where people can access evidence-informed resources, tools, and services that promote emotional well-being and resilience.

As our clinic continues to grow, we are looking for a dedicated volunteer to support our team behind the scenes while gaining valuable experience in mental health, communications, and clinic operations.

Role Description

This is a part-time in person volunteer position requiring approximately 4 hours per week. 

Working alongside our Office Manager and Clinical Director, you will assist with a variety of office admin and marketing admin tasks. Because this is a newly created role, responsibilities may evolve over time based on the needs of the clinic and the volunteer's interests and strengths.

Examples of responsibilities include:

• Answering phones, emails, texts
• New client intake admin
• Supporting existing clients with booking and billing needs or questions
• Maintaining internal documentation of inquiries
• Writing mental health blogs
• Cross-posting social media content across multiple platforms (content will be provided)
• Collaborating with our team on special projects as needed

The ideal volunteer is someone who:

• Is currently pursuing (or has recently completed) an undergraduate degree in Psychology or a related field and/or has experience working with vulnerable populations
• Has experience with social media marketing content creation (an asset, not required)
• Has experience with reception or office administration 
• Has strong problem solving, empathy, and customer support skills
• Is organized, reliable, and detail-oriented
• Is comfortable working independently 
• Is adaptable and willing to ask questions when clarification is needed
• Has a genuine passion for mental health advocacy and supporting others

As the organization grows, there may be opportunities for additional responsibilities and future paid work, although employment cannot be guaranteed.

To Apply

Please submit your resume to info@greatheightscalmminds.com along with a brief cover letter describing your interest in the role and any relevant experience. Please include "GHCM" in the subject so we know you've read this job description.

We welcome applicants from diverse backgrounds who are passionate about improving access to quality mental health care and supporting the well-being of our community.