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Great Little Box Company

Customer Solutions Coordinator

Edmonton, AB, T6B 3N4, Canada

Pay: The typical compensation range for this position is $48,000-65,000/ year.
Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

About the Role:

We are excited to be growing our Corrugated department in Edmonton and are looking for an enthusiastic, driven Customer Solutions Coordinator to be part of this expansion! Our ideal candidate is passionate about delivering exceptional service and thrives in a fast-paced, team-oriented environment. If you're ready to play a key role in building something new and making your mark in a growing division, we'd love to have you join our team!

Compensation:

The typical compensation range for this position is $48,000-65,000/ year.

Who We Are:

Established in 1982, Great Little Box Company is a family-owned and operated leading manufacturer of Labels, Corrugated Boxes & Displays, Folding Cartons, Digital Print & Packaging, Protective Packaging, and the distribution of Shipping Supplies.

We take pride in our initiatives to make safety a priority. We demonstrate this with our structured in house training, providing personal protective equipment and our innovative and supportive culture.

At Great Little Box Company, we aim to create a workplace of belonging in which individual differences are recognized, appreciated, and respected. We strive to build and grow our team that fosters variety in backgrounds, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.

Responsibilities:

Proactively identifies customer needs and supports your Account Manager to achieve service beyond our customers’ expectations
Plays an active role in our customers experience by problem solving, listening and responding flexibly and creatively to new challenges and upcoming projects
Supporting your team as required, to identify areas of question and implement training action to improve on any found concerns
Presents new and innovative ideas for change by collaborating with all divisions to achieve results

Qualifications and Skills:

Packaging or Print industry experience would be an asset
Drive to problem solve in a strategic and efficient manner to accomplish daily and long terms goals
Thrives in a true team environment and holds strong interpersonal skills
Effective multi-tasking ability paired with a passion for organization
Attentiveness to details with a strong technical aptitude and enthusiasm

GLBC is fully committed to two things – our employees and our customers. We offer employee based recognition and reward programs including profit sharing, continuous improvement incentives, and company-wide performance goals. We emphasize teamwork but value individual contributions to the team. Come join our winning team. We’re passionate, energetic and committed to provide excellence in packaging solutions.

If you are someone who values customers and a truly Great place to work – apply now!

We wish to thank all applicants for their interest, however, only those under consideration will be contacted.

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More about this job

Responsibilities

The Customer Solutions Coordinator proactively identifies customer needs and supports Account Managers to deliver exceptional service. They also engage in creative problem-solving and collaborate across divisions to implement innovative ideas and training improvements.

Requirements

The ideal candidate possesses strong interpersonal skills, effective multi-tasking abilities, and a high level of technical aptitude. While not mandatory, experience in the packaging or print industry is considered an asset.

Skills

Customer service
Problem solving
Multi-tasking
Organization
Technical aptitude
Interpersonal skills
Teamwork
Communication
Packaging industry knowledge
Print industry knowledge
Strategic planning
Attention to detail

Benefits

Profit sharing
Performance goals
Employee recognition programs
Personal protective equipment

Visa sponsorship

Not detected in the job text

Keywords

Customer Solutions
Corrugated Boxes
Packaging
Labels
Digital Print
Shipping Supplies
Account Management
Manufacturing
Problem Solving
Teamwork
Technical Aptitude
Organization
Multi-tasking
Customer Experience
Safety
Profit Sharing

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