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Added 14 mins ago
AP
Legal Executive Assistant
Argus Properties Ltd.
Kelowna, BC
- Full-time
Position SummaryThis is not a traditional assistant role. Argus Properties is looking for a tech-forward Executive / Legal Assistant to bring modern AI tools into our executive office and…
Added 14 mins ago
CC
Chief Technology & Strategy Officer
Cascadia Credit Union
Revelstoke, BC
- Full-time
The Chief Technology & Strategy Officer (CTSO) participates in the development and execution of corporate strategy as part of Cascadia Credit Union’s (CCU) executive team in accordance with…
Added 14 mins ago
C
Vice President, Sales & Marketing
CYBERWELL
ON · Ontario, Canada
- Full-time
Reporting to the Chief Executive Officer, we are hiring a Vice President, Sales & Marketing to lead CYBERWELL’s commercial organization through its next phase of growth. As a member of the…
Added 14 mins ago
MI
Account Executive
MapPax Inc.
Canada
- Full-time
Role Description The Account Executive is a full-time, on-site role based in Stratford, ON, responsible for managing and growing a portfolio of local service business clients. Day-to-day,…
Added 14 mins ago
TI
Senior Product Manager
Teckhorizon Inc
Toronto, ON
- Contract
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Added 14 mins ago
FH
Controller/Business Analyst
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Montreal, QC
- Full-time
…budgeting, financial reporting and compliance while providing the executive leadership team with timely financial insights to support decision-making. This role has been created to increase…
Added 14 mins ago
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Halifax, NS
- Full-time
Leading the R&D, Cell Development, and Quality teams, the CTO will align technical direction, cross-functional execution, and team capability to support scale, certification, market…
Added 14 mins ago
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Program Manager
Resonaite
Belleville, ON
- $85,000 to $100,000 CAD / year
- Full-time
Communicate program information to Company Executive Team on monthly basis.
Added 14 mins ago
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People Change Management & Communications Co-op
CIBC
Toronto, ON
- Full-time
…complex ideas into clear, actionable strategies and deliver executive-level presentations to influence decision-making. You will also provide industry trends and benchmarks to guide change…
Added 14 mins ago
M
Internal Communications Manager - Mars Snacking
Mars
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- Full-time
The Internal Communications Manager manages and executes strategic internal business communications for the North America business in line with our Purpose, Five Principles and the Canadian…
Added 14 mins ago
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Customer Development Associate
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- Full-time
The Customer Development Associate (CDA) will support Sobey's. The CDA will liaise with cross-functional internal teams to ensure the timely and successful delivery of solutions according…
Added 14 mins ago
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Added 29 mins ago
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Enterprise Environmental H&S Management System Manager
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- Full-time
…operating methods. The role ensures consistency of approach across Business Areas while enabling local flexibility to support differing operational…
Added 29 mins ago
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Director, Employee and Labour Relations
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St. Catharines, ON · Main Campus
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Added 29 mins ago
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Montreal, QC
2+ years of experience in business-to-business (B2B) technology sales or sales development.
Added 29 mins ago
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Added 44 mins ago
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…budgets, governance, and stakeholder updates are aligned with business…
Added 44 mins ago
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…implementation coordination, project governance and controls, executive reporting, and technical delivery and estimation…
Added 44 mins ago
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Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON
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Develop and execute the capital markets strategy with the CFO, CEO and executive leadership team.
Added 44 mins ago
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Added 44 mins ago
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Senior Data Engineer
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This is a hands-on, high-visibility role. You will work directly with executive leadership, business teams, and IT to turn raw data from platforms such as Salesforce, NetSuite, marketing…
Added 44 mins ago
A
EPMO Coordinator
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…project financial tracking, governance support, RAID management, executive reporting, documentation management, and readiness activities. This role requires someone who can work…
Added 44 mins ago
VR
Director, Corporate Partnerships
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Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
7+ Years experience in corporate partnership sales, business development, or strategic sales and marketing in sport, with a demonstrated ability to consistently meet or exceed high-value…
Added 44 mins ago
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Design Team Project Administrator
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Calgary, AB
- Full-time
Coordinate project approvals, executive sign-offs, purchase orders, and contract setup.
Added 44 mins ago
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Senior Account Executive
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Improving is seeking an experienced Account Executive to win new business and grow lasting client relationships. This individual contributor role is responsible for developing a qualified…

Greater Toronto Airports Authority

Manager, Operational Modernization

Toronto, ON, L5P 1B2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 26, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

You will lead a portfolio of cross-functional continuous improvement and modernization initiatives to enhance operational efficiency, capacity utilization, and cost-effectiveness. This role involves coordinating with operational leaders and stakeholders to deliver a multi-year modernization roadmap and advance integrated, scenario-based planning models.

Requirements

Candidates must have 8+ years of experience in operations, process improvement, or strategy execution within complex environments like aviation or logistics. A bachelor’s degree in a relevant discipline and the ability to obtain Transportation Security Clearance are required.

Skills

Operational modernization
Continuous improvement
Capacity planning
Project management
Change management
Data-driven decision making
Strategic planning
Performance management
Stakeholder coordination
Business transformation
Lean principles
Operational efficiency
Scenario-based planning
Aviation management
Process improvement
Executive briefing

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Flexible work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Operational Modernization
Continuous Improvement
Capacity Planning
Aviation
Logistics
Lean
Six Sigma
Project Management
Change Management
Business Cases
Data Visualization
Airport Operations
Infrastructure
Passenger Processing
Forecasting
Resource Modelling
Fast-time Simulation
Strategic Objectives
Governance
Performance Measures

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