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Added 9 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Kanata, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 9 mins ago
OF
Head Trainer
Orangetheory Fitness Affiliates
Langley (District), BC · Langley, BC
- $40 to $60 CAD / hour
- Full-time
Partner with the Studio Manager and Regional Leadership to ensure the success of the studio
Added 9 mins ago
OT
Lifting Supervisor
Ontario Transit Group
Toronto, ON
- Full-time
Economic and community growth along the future transit line and thousands of job opportunities annually during construction.
Added 9 mins ago
K
Bilingual Project Manager - CTO
Konecranes
Burlington, ON
- $96,000 to $109,000 CAD / year
- Full-time
As a Konecranes Project Manager, you will own assigned projects from order handoff through completion, coordinating internal and external stakeholders while managing customer expectations.…
Added 9 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Richmond Hill, ON
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 9 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 9 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 9 mins ago
FB
Produce Department Manager
Farm Boy Inc.
Ottawa, ON
- From $53,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 9 mins ago
Q
Business Development Manager/Field Sales - (Parcel Lockers) - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
As a Business Development / Site Acquisition Manager, you will play a critical role in expanding our parcel locker footprint by identifying, securing, and developing high-value locations…
Added 9 mins ago
IG
Associate Delegate Relations Manager
Informa Group Plc.
Toronto, ON
- Full-time
We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.
Added 9 mins ago
E
Program Manager
Equus
Bath, ON · Loyalist Township/Bath, Ontario
- $32.5 CAD / hour
- Full-time
The Program Manager reports to the Project Director for a given region and provides leadership through planning, implementing, coordinating, and evaluating Agilec sites/projects to ensure…
Added 10 mins ago
PC
Senior Project Technologist
Pinchin Canada
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Employees enjoy mentoring and career development programs, a flexible workplace that supports work life balance, paid personal days, minimum of three weeks of vacation to start,…
Added 10 mins ago
M
Director, Portfolio Operations & Performance
Marcon
Vancouver, BC
- $165,000 to $180,000 CAD / year
- Full-time
…was built on, giving us a trusted name in the construction community. These principles have remained a focus as we’ve expanded into the real estate development and operations space,…
Added 10 mins ago
GA
General Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
General Manager | Full-Time | Armani Exchange, Metrotown
Added 10 mins ago
M
MEC North Vancouver - General Manager
MEC
North Vancouver, BC
- $89,500 to $112,200 CAD / year
- Full-time
…power of the outdoors to build confidence, connection, and…
Added 10 mins ago
BC
Development Officer, Leadership Giving (Fraser Region)
BC Cancer Foundation
Vancouver, BC
- Full-time
Working as part of the Discovery Circle team, the Development Officer is responsible for generating leadership giving with a focus on the Fraser Region. This role will manage a large…
Added 10 mins ago
D
Manager, Finance Data and Systems - Operate
Deloitte
Toronto, ON
- Full-time
As a Manager, Finance Data and Systems, your day will involve working closely with Finance stakeholders, Business Analysts, BI Developers, Data Specialists, and technology teams to…
Added 10 mins ago
TA
Project Manager
Taylor Architecture Group
Yellowknife, NT
- Full-time
Taylor Architecture Group (TAG) has an opening in our Yellowknife office for a Project Manager with a focus on housing and community development.
Added 24 mins ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of…
Added 24 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Evening
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 24 mins ago
AG
Campaign Manager, Social
Adelphi Group
Toronto, ON
- Full-time
As a Campaign Manager, Paid Social Activation, you will own the execution and performance of paid social campaigns across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit,…
Added 24 mins ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Estevan, SK
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 24 mins ago
Senior Manager, Data Science & Service Intelligence
Questrade Financial Group
Toronto, ON
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign…
Added 24 mins ago
FOH Management - Events Manager
Northland Properties
Toronto, ON
The Event Manager is responsible for the operations of the restaurant’s Banquet department. This includes
Added 24 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Longueuil, QC · GREENFIELD PARK, QC
Being part of a family-owned business committed to the community;

Greater Toronto Airports Authority

Manager, Operational Modernization

Toronto, ON, L5P 1B2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 26, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

You will lead a portfolio of cross-functional continuous improvement and modernization initiatives to enhance operational efficiency, capacity utilization, and cost-effectiveness. This role involves coordinating with operational leaders and stakeholders to deliver a multi-year modernization roadmap and advance integrated, scenario-based planning models.

Requirements

Candidates must have 8+ years of experience in operations, process improvement, or strategy execution within complex environments like aviation or logistics. A bachelor’s degree in a relevant discipline and the ability to obtain Transportation Security Clearance are required.

Skills

Operational modernization
Continuous improvement
Capacity planning
Project management
Change management
Data-driven decision making
Strategic planning
Performance management
Stakeholder coordination
Business transformation
Lean principles
Operational efficiency
Scenario-based planning
Aviation management
Process improvement
Executive briefing

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Flexible work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Operational Modernization
Continuous Improvement
Capacity Planning
Aviation
Logistics
Lean
Six Sigma
Project Management
Change Management
Business Cases
Data Visualization
Airport Operations
Infrastructure
Passenger Processing
Forecasting
Resource Modelling
Fast-time Simulation
Strategic Objectives
Governance
Performance Measures

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