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Added 5 mins ago
Senior Project Director, Defence Buildings
WSP
Vancouver, BC
…certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change…
Added 5 mins ago
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SENIOR ADVISOR, BUSINESS STRATEGY IMPLEMENTATION - Montréal, Toronto, Calgary or Vancouver
BDC
Montreal, QC
- Full-time
…clear, measurable actions. Working closely with the Regional Director, Managing Directors, and frontline leadership teams, you will support strategic planning and implementation, monitor…
Added 5 mins ago
Senior Audit Manager, Compliance Audit
Scotiabank
Toronto, ON
Supports a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a…
Added 5 mins ago
Audit Manager, Global Compliance Audit
Scotiabank
Toronto, ON
…mitigate regulatory risk. Accountable for assisting the VP and Director in the design and execution of the Annual Audit Strategy / Plan and audit programs covering Compliance Functions and…
Added 5 mins ago
IS
Canadian Research Analyst (Temporary)
ISS STOXX
Toronto, ON
- Full-time
…matters at their portfolio companies. These matters include director elections, auditor ratification, executive compensation, mergers and acquisitions, and financing transactions. For more…
Added 5 mins ago
Sales Planning & Strategy Manager
Riverside Natural Foods Ltd.
Toronto, ON
The Sales Planning and Strategy Manager leads the sales planning and strategy for the Canadian retail grocery business, connecting cross-functional partners to translate approved commercial…
Added 5 mins ago
C
Director Of Construction Operations
canadahires.com
Kitchener, ON
- Full-time
Canadahires is conducting a confidential search for an experienced Director of Construction Operations on behalf of an established and growing construction and building company in…
Added 5 mins ago
RS
Credit Analyst
Radiant Systems Solutions, Inc
Waterloo, ON
- Contract
Ability to analyze Financial statements with recent experience and Business Credit granting experience
Added 5 mins ago
WI
Senior Project Director, Defence Buildings
WSP in Canada
Victoria, BC
- Full-time
…certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change…
Added 5 mins ago
WI
Senior Project Director, Defence Buildings
WSP in Canada
Vancouver, BC
- Full-time
…certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change…
Added 5 mins ago
WI
Senior Project Director, Defence Buildings
WSP in Canada
Calgary, AB
- Full-time
…certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change…
Added 5 mins ago
H
Senior Director Finance
HRXconnect
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with executive and operational leaders to drive visibility into performance, margins and business opportunities
Added 5 mins ago
WI
Senior Project Director, Defence Buildings
WSP in Canada
AB · Edmonton, AB
- Full-time
…certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change…
Added 21 mins ago
P+
Director of Engineering
Pivot + Edge
Ottawa, ON
- Full-time
Frequentis Canada is seeking a Director of Engineering to lead the software engineering function and shape its long-term direction. As a senior leader, you will establish the engineering…
Added 21 mins ago
RB
Director, Relationship Management, Corporate Client Group
Royal Bank of Canada
Toronto, ON
- Full-time
Develop a strategic understanding of the client’s business model, market position, and growth/divestiture plans and understand opportunities and risks that will impact business performance
Added 21 mins ago
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Lead Environment Artist | Chef.fe Artiste d'environnement
NBCUniversal
Montreal, QC
- Full-time
Establish and maintain the artistic vision for environments in partnership with the Associate Art Director (World) & Art Director.
Added 21 mins ago
E
Program Manager
Equus
Bath, ON · Loyalist Township/Bath, Ontario
- $32.5 CAD / hour
- Full-time
Execute Site budget, business plan, quality management plan, service initiatives and meet performance-based outcome targets
Added 21 mins ago
M
Director, Portfolio Operations & Performance
Marcon
Vancouver, BC
- $165,000 to $180,000 CAD / year
- Full-time
Marcon is seeking a Director, Portfolio Operations & Performance to strengthen the performance of our existing income-producing property portfolio while building the operating platform…
Added 21 mins ago
I-
Director of Operations
I8IS - Infiniti Software Solutions
Concord, ON
- Full-time
We are seeking an experienced, hands-on Director of Operations to oversee the daily operations of our glass manufacturing facility, manage employees, improve productivity, and support…
Added 21 mins ago
WC
Gestionnaire de produits, Composants de matériel roulant (RSC) / Rolling Stock Components (RSC) Product Manager
Wabtec Corporation
Montreal, QC
- $95,000 to $127,000 CAD / year
- Full-time
Wabtec se concentre sur la performance qui stimule le progrès et libère le potentiel de nos clients en proposant des solutions de transport innovantes et durables qui font bouger et…
Added 21 mins ago
SS
Executive Director
Summit Search Group
Winnipeg, MB
- Full-time
Summit Search Group has partnered with Agape Table on the search for their next Executive Director. Agape Table’s mission is to enhance the lives of those in need by welcoming everyone to…
Added 21 mins ago
M
Marketing Lead, Brand & Revenue
MPOYNT
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
…senior leadership on positioning, go-to-market strategy, and key business…
Added 21 mins ago
EH
General Manager
Ellos HR Solutions
Toronto, ON · Greater Toronto Area, Canada
- $180,000 to $190,000 CAD / year
- Full-time
✅ Proven track record of improving operational performance, profitability, and business results
Added 21 mins ago
YU
Systems Administrator
Yorkville University
Toronto, ON
- Full-time
Reporting to the Director IT Security and Infrastructure we are hiring a Systems Administrator to join our IT team at Yorkville University. As our new Systems Administrator, you will be…
Added 21 mins ago
F
Director of Engineering
Frequentis
Ottawa, ON
- Full-time
Frequentis Canada is seeking a Director of Engineering to lead the software engineering function and shape its long-term direction. As a senior leader, you will establish the engineering…

Greater Toronto Airports Authority

Manager, Operational Modernization

Toronto, ON, L5P 1B2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 26, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

You will lead a portfolio of cross-functional continuous improvement and modernization initiatives to enhance operational efficiency, capacity utilization, and cost-effectiveness. This role involves coordinating with operational leaders and stakeholders to deliver a multi-year modernization roadmap and advance integrated, scenario-based planning models.

Requirements

Candidates must have 8+ years of experience in operations, process improvement, or strategy execution within complex environments like aviation or logistics. A bachelor’s degree in a relevant discipline and the ability to obtain Transportation Security Clearance are required.

Skills

Operational modernization
Continuous improvement
Capacity planning
Project management
Change management
Data-driven decision making
Strategic planning
Performance management
Stakeholder coordination
Business transformation
Lean principles
Operational efficiency
Scenario-based planning
Aviation management
Process improvement
Executive briefing

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Flexible work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Operational Modernization
Continuous Improvement
Capacity Planning
Aviation
Logistics
Lean
Six Sigma
Project Management
Change Management
Business Cases
Data Visualization
Airport Operations
Infrastructure
Passenger Processing
Forecasting
Resource Modelling
Fast-time Simulation
Strategic Objectives
Governance
Performance Measures

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