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Added 28 mins ago
J
Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON · North York, ON
- Full-time
Work with Development, Project Finance, EPC, Asset Management, Subscriber Management, Legal, Tax, Accounting and Operations to judge project readiness and financing risk.
Added 28 mins ago
NB
Senior Director Investments Transfers
National Bank of Canada
Montreal, QC
- Full-time
In Operations investments, you are part of a large team and report to the Senior Director. Our team stands out for its vision of becoming a driver for wealth management growth.
Added 28 mins ago
NB
Senior Director Wealth Management IT Data/AI & BOR
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director of Wealth Management IT – Data/AI and BOR at National Bank means acting as a leader, acceleratingtransformation. We are looking for a highly skilledand…
Added 58 mins ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event…
Added 58 mins ago
AH
Administrative Support IV
Alberta Health Services
Fort McMurray, AB
- Full-time
The Administrative Assistant IV in the Director of Patient Care Office provides advanced administrative and operational support to the Director and leadership team, ensuring the efficient…
Added 1 hour ago
S
Psychologist, Neonatal Follow Up Program (NFUP) - BC Women’s Hospital + Health Centre
Sanya’k̓ula
Vancouver, BC
- Part-time
…designate and in collaboration with the Clinic/Program Manager/Director (if…
Added 2 hours ago
MI
Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
The Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 3 hours ago
Manager Portfolio and Building Services
City of Vancouver
Vancouver, BC
The Manager, Portfolio & Building Services reports to the Director of Non-Market Housing Operations and assists in all aspects of managing the operations and janitorial services of the…
Added 4 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Director.
Added 4 hours ago
CR
Culinary Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Your collaboration will extend to working closely with the Executive Director, National Director and Regional Managers of Culinary and residents to translate culinary visions into…
Added 4 hours ago
CR
Culinary Manager- 6 Month Contract
COGIR Real Estate
Calgary, AB
- Full-time
Your collaboration will extend to working closely with the Executive Director, National Director and Regional Managers of Culinary and residents to translate culinary visions into…
Added 4 hours ago
H
Manager - Post Anesthesic Recovery
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…to achieve our province’s healthcare goals. Reporting to the Director of Pre and Post Operative Care, Saskatoon, the Manager is responsible for creating operational lines of sight that…
Added 4 hours ago
US Corporates - Credit Analyst, Director, Retail & Consumer - Toronto
Fitch Group
Toronto, ON
US Corporates – Credit Analyst, Director – Retail & Consumer
Added 4 hours ago
US Corporates - Credit Analyst, Associate Director - Retail & Consumer - Toronto
Fitch Group
Toronto, ON
US Corporates – Credit Analyst, Associate Director – Retail & Consumer
Added 4 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 4 hours ago
GW
Bus. Analyst, Enterprise Project Mgmt Office
Gowling WLG
Toronto, ON
- $68,000 to $88,000 CAD / year
- Full-time
…team. As a Business Analyst, you will report to the Senior Director, Enterprise Project Management Office (EPMO) and will be empowered to work on business-driven transformation projects…
Added 4 hours ago
GW
Senior Law Clerk - Corporate Services
Gowling WLG
Ottawa, ON
- $78,000 to $88,000 CAD / year
- Full-time
…revivals, by-laws (including those containing more complex director qualifications and multiple classes of membership), organizational documents, annual documents, minutes of meetings,…
Added 4 hours ago
GW
Senior Manager, Trademark Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Gowling WLG is seeking a Senior Manager, Trademark Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership…
Added 4 hours ago
GW
Manager, Practice Operations and Initiatives
Gowling WLG
Ottawa, ON
- $101,000 to $125,000 CAD / year
- Full-time
The Manager, Practice Operations and Initiatives leads the execution of strategic priorities and operational improvements across the Firm's practice groups. Reporting to the Senior Practice…
Added 4 hours ago
GW
Senior Manager, Patent Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Gowling WLG is seeking a Senior Manager, Patent Operations to join our Intellectual Property team. Reporting to the Director, Intellectual Property Operations, this national leadership role…
Added 4 hours ago
A&
Director / Senior Director - Energy Practice
Alvarez & Marsal
Calgary, AB
- Full-time
As we continue to expand, A&M Energy is seeking strong Director and Senior Director level talent with experience in the energy sector to join the Energy practice. A&M works with clients to…
Added 5 hours ago
CS
Maintenance Manager- 6 Month Contract
Cogir Senior Living
Winnipeg, MB · Kingston, ON · Portsmouth
- Full-time
You will work closely with the Executive Director and residence leadership team to ensure maximum resident satisfaction while fostering a positive living experience for our residents. You…
Added 5 hours ago
BC
Director of People & Culture
Bulk Carriers (P.E.I.) Limited
Clyde River, PE
- Full-time
The Director of People & Culture is responsible for developing and leading the company’s people strategy, ensuring regulatory compliance, strengthening organizational performance, and…
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 5 hours ago
SH
Manager Diagnostic Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the relevant Director Diagnostic Services this position will ensure that the operations is in accordance with the standards and regulations of the profession and will oversee…

Greater Toronto Airports Authority

Manager, Operational Modernization

Toronto, ON, L5P 1B2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 26, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

You will lead a portfolio of cross-functional continuous improvement and modernization initiatives to enhance operational efficiency, capacity utilization, and cost-effectiveness. This role involves coordinating with operational leaders and stakeholders to deliver a multi-year modernization roadmap and advance integrated, scenario-based planning models.

Requirements

Candidates must have 8+ years of experience in operations, process improvement, or strategy execution within complex environments like aviation or logistics. A bachelor’s degree in a relevant discipline and the ability to obtain Transportation Security Clearance are required.

Skills

Operational modernization
Continuous improvement
Capacity planning
Project management
Change management
Data-driven decision making
Strategic planning
Performance management
Stakeholder coordination
Business transformation
Lean principles
Operational efficiency
Scenario-based planning
Aviation management
Process improvement
Executive briefing

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Flexible work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Operational Modernization
Continuous Improvement
Capacity Planning
Aviation
Logistics
Lean
Six Sigma
Project Management
Change Management
Business Cases
Data Visualization
Airport Operations
Infrastructure
Passenger Processing
Forecasting
Resource Modelling
Fast-time Simulation
Strategic Objectives
Governance
Performance Measures

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