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Added 7 mins ago
WR
Primary Care Lead (Family Physician), Manitoba HIV Program
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Internship
Accountable to the Director, Manitoba (MB) HIV Program, and in collaboration with the Clinical Education Coordinator and Medical Directors, the MB HIV Program Primary Care Lead works to…
Added 7 mins ago
CL
Director, Learning & Development, Operations
Canada Life
Winnipeg, MB
- Full-time
Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a…
Added 7 mins ago
SI
Site Manager
Shannex Incorporated
Brookfield, NS
- Full-time
…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 7 mins ago
Director, Client Enablement
Questrade Financial Group
Toronto, ON
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign…
Added 7 mins ago
CL
Director, Learning & Development, Operations
Canada Life
London, ON
- Full-time
Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a…
Added 7 mins ago
JD
Coordonnateur(trice), Opérations événementielles - Coordinator, Event Operations
Jeux du Canada Games 2027
Quebec, QC
- Full-time
Added 7 mins ago
CO
Camp Inclusion Director
City of Markham
Markham, ON
- Internship
Department and Commission: Recreation, Community Services
Added 7 mins ago
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Camp Director Recreation – Areas
City of Markham
Markham, ON
- Internship
Department and Commission: Recreation, Community Services
Added 7 mins ago
CL
Director, Learning & Development, Operations
Canada Life
Toronto, ON
- Full-time
Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a…
Added 7 mins ago
CL
Director, Learning & Development, Operations
Canada Life
Montreal, QC
- Full-time
Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a…
Added 7 mins ago
FH
Radiation Safety Officer
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
- Full-time
Reporting to the Director, Quality & Safety, Medical Imaging, the Nuclear Medicine (NM) Radiation Safety Officer (RSO) leads the Nuclear Medicine Radiation Safety Program for the Fraser…
Added 22 mins ago
R
Senior Director, Data Architecture
RBC
Toronto, ON
- Full-time
The Senior Director, Data Architecture simplifies and unifies RBC's data architecture across the full lifecycle: manufacturing, distribution, discovery, consumption and governance. They own…
Added 22 mins ago
UF
Program Manager (RECE)
Umbrella Family and Child Centres of Hamilton
Hamilton, ON
- Full-time
Join Umbrella Family and become part of a community where your voice matters and your contributions are valued.
Added 22 mins ago
UO
Research Assistant
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital (BCWH)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
The research assistant will report directly to the Data Manager, Biostatistician and the Principal Investigator / Director of the BC Injury Research and Prevention Unit.
Added 22 mins ago
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Project Manager II, Consulting
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- Full-time
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Added 22 mins ago
Economic Research Analyst-C1528
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Determine, in consultation with the Manager and Director, research priorities for the London region and the London business community by monitoring social, economic research and cultural…
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Complete check-ins with a designated contact in accordance with Community Venture policy and procedure.
Added 37 mins ago
Sales Planning & Strategy Manager
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Toronto, ON
Builds 3 Year strategy plans for assigned areas of the Canadian business with Director and translates strategies into annual commercial priorities and plans.
Added 37 mins ago
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Director/Senior Director of Research, Canada
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Toronto, ON
- $120,000 to $150,000 CAD / year
The (Senior) Director of Research leads Glass Lewis’s Canadian research team, bringing together corporate governance expertise, strategic leadership and stakeholder engagement. This is an…
Added 37 mins ago
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Eco Camp at Chimo Director – Recreation
City of Markham
Markham, ON
- Internship
Department and Commission: Recreation, Community Services
Added 52 mins ago
RB
Director, Relationship Management, Corporate Client Group
Royal Bank of Canada
Toronto, ON
- Full-time
Business Development, Commercial Banking Relationship Management, Corporate Banking, Corporate Lending, Financial Statement Analysis
Added 52 mins ago
IG
Associate Delegate Relations Manager
Informa Group Plc.
Toronto, ON
- Full-time
We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.
Added 52 mins ago
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Program Manager
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Bath, ON · Loyalist Township/Bath, Ontario
- $32.5 CAD / hour
- Full-time
The Program Manager reports to the Project Director for a given region and provides leadership through planning, implementing, coordinating, and evaluating Agilec sites/projects to ensure…
Added 53 mins ago
M
Director, Portfolio Operations & Performance
Marcon
Vancouver, BC
- $165,000 to $180,000 CAD / year
- Full-time
…was built on, giving us a trusted name in the construction community. These principles have remained a focus as we’ve expanded into the real estate development and operations space,…
Added 53 mins ago
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Executive Director
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Agape Table is seeking an experienced and compassionate Executive Director to provide leadership and strategic direction for the organization. Reporting to the Board of Directors, the…

Greater Toronto Airports Authority

Manager, Operational Modernization

Toronto, ON, L5P 1B2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 26, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

You will lead a portfolio of cross-functional continuous improvement and modernization initiatives to enhance operational efficiency, capacity utilization, and cost-effectiveness. This role involves coordinating with operational leaders and stakeholders to deliver a multi-year modernization roadmap and advance integrated, scenario-based planning models.

Requirements

Candidates must have 8+ years of experience in operations, process improvement, or strategy execution within complex environments like aviation or logistics. A bachelor’s degree in a relevant discipline and the ability to obtain Transportation Security Clearance are required.

Skills

Operational modernization
Continuous improvement
Capacity planning
Project management
Change management
Data-driven decision making
Strategic planning
Performance management
Stakeholder coordination
Business transformation
Lean principles
Operational efficiency
Scenario-based planning
Aviation management
Process improvement
Executive briefing

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Flexible work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Operational Modernization
Continuous Improvement
Capacity Planning
Aviation
Logistics
Lean
Six Sigma
Project Management
Change Management
Business Cases
Data Visualization
Airport Operations
Infrastructure
Passenger Processing
Forecasting
Resource Modelling
Fast-time Simulation
Strategic Objectives
Governance
Performance Measures

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