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Added 11 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft Update Manager (PUM), PeopleTools upgrades, Fluid and Classic+ interfaces, and HR-related modules, including Absence Management,…
Added 11 mins ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…ideal candidate will have experience with PeopleSoft Update Manager (PUM) upgrades, PeopleTools upgrades, Fluid and Classic+ interfaces, and the development, testing, and implementation of…
Added 11 mins ago
AP
Pharmacy Healthcare Advisor - Allcare Killarney
Allcare Pharmacy
Killarney, MB
- Part-time
To deliver excellent customer service and to provide advice and information as required to customers on all product ranges available in the Pharmacy. To maintain the standard of category…
Added 11 mins ago
AI
Full Stack Developer
Alberta iGaming Corporation (AiGC)
AB · Edmonton, AB
- Full-time
…underpin Alberta's regulated iGaming market. Reporting to the Manager, Data Platforms, this position is responsible for end-to-end application development, from requirements gathering and…
Added 11 mins ago
CC
Regional Branch Manager
Crossroads C&I
Saint John, NB
- Full-time
Partner with Talent Acquisition Manager to interview and select candidates for position vacancies.
Added 11 mins ago
TS
Christmas Kettle Campaign Assistant Coordinator
The Salvation Army in Canada
London, ON
- Full-time
…provide support to the Kettle Coordinator, Community Engagement Manager, and other members of the London Community Services management team on a temporary basis during the Christmas…
Added 11 mins ago
RD
Information Technology Manager
Randstad Digital
Guelph, ON
- $135,000 to $160,000 CAD / year
- Full-time
We are seeking a visionary and hands-on Information Technology Manager to lead our IT department of 12+ professionals and drive digital transformation within our manufacturing operations.…
Added 11 mins ago
LI
Cyber Security Engineer
LanceSoft, Inc.
Montreal, QC
- Contract
Experience in supporting cryptographic infrastructure and key management platforms such as CipherTrust Manager and Luna Hardware Security Modules.
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Surrey, BC
- Part-time
Pay attention to store security, by monitoring activity within the store.
Added 11 mins ago
IE
Operations Supervisor - Weekend Shift
Industrial Electric Mfg. (IEM)
Surrey, BC
- $38.46 to $55.3 CAD / hour
- Full-time
…Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work…
Added 25 mins ago
Airport Safety Supervisor - YYC
Unifi
Calgary, AB
Communicates with Safety Manager concerning any problems or issues.
Added 25 mins ago
TU
Traffic Control Person (TCP)
The Universal Group
Prince George, BC
- Full-time
Reports to dispatch manager or health and safety advisor any health and safety matters, noncompliance issues, or conflicts with any employee or direction from the contractor.
Added 25 mins ago
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SOC Manager (Secret Cleared)
Accenture
Ottawa, ON
- Full-time
At least 10 years of experience an information/cyber security role focused on security monitoring and analysis, including management of security operations.
Added 25 mins ago
FC
Ag Summer Student (Temp)
Federated Co-operatives Limited
Lipton, SK
- Full-time
Please speak with your supervisor or manager if you are interested in or before applying for any internal job positing.
Added 25 mins ago
Janitor/ Maintenance
Lookout Housing and Health Society
Duncan, BC
…place minimal barriers between them and our services. For more information about Lookout, please visit…
Added 25 mins ago
Tenant Support Worker
Lookout Housing and Health Society
Abbotsford, BC
…place minimal barriers between them and our services. For more information about Lookout, please visit…
Added 25 mins ago
Harm Reduction Outreach
Lookout Housing and Health Society
Langley (District), BC · Langley, BC
…place minimal barriers between them and our services. For more information about Lookout, please visit…
Added 25 mins ago
CT
Property Administrator Contract
Canadian Tire Corporation
Toronto, ON
- Full-time
day administrative support. Reporting to the Property Manager the incumbent is responsible for a
Added 25 mins ago
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Aircraft Structures Technician (C-17)
Boeing
Calgary, AB · Richmond, BC · Vancouver, BC · Winnipeg, MB · Trenton, NS · Mississauga, ON · Ottawa, ON · Toronto, ON · Montreal, QC · CAN - CFB Trenton, Canada
- Full-time
The Aircraft Structures Technician will work directly under the guidance of the Lead Structure Technician and report directly to the onsite Maintenance Manager.
Added 40 mins ago
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SOFTWARE ENGINEERING SPECIALIST - Technical Leader
BDC
Montreal, QC
- Full-time
…various key BDC processes across its different business sectors (Security, lending processes, CRM,…
Added 40 mins ago
E
Assistant·e contrôleur·euse financier·ère │ Assistant Financial Controller
Evvo
Montreal, QC
- $90,000 to $105,000 CAD / year
- Full-time
Soutenir le directeur des finances dans les projets spéciaux, comme les appels d'offres et la revue de l'information financière de cibles d'acquisition potentielles.
Added 40 mins ago
JC
Manufacturing Operations Manager
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
Responsible for the plant and facility operations such as security, access control, fire prevention and protection, preventative maintenance, and janitorial services.
Added 40 mins ago
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Process Owner Assembly
gategroup
Mississauga, ON · CAN_ON_Mississauga_YYZ
- Full-time
…HACCP, Customer Specs/requirements and other relevant safety and security regulations and policies. 4) Making sure the Assembly leadership team is continuously developed via proactive…
Added 40 mins ago
JC
Assistant Manager
JYSK Canada
Thunder Bay, ON
- $43,000 to $48,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 40 mins ago
SM
Information Services Manager
Simcoe Muskoka Family Connexions
Barrie, ON
- Full-time
…offices throughout Simcoe County and the District of Muskoka. The Information Services Manager provides leadership and oversight for the Agency’s Information Services operations, technology…

Greater Toronto Airports Authority

Manager, Operational Modernization

Toronto, ON, L5P 1B2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 26, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

You will lead a portfolio of cross-functional continuous improvement and modernization initiatives to enhance operational efficiency, capacity utilization, and cost-effectiveness. This role involves coordinating with operational leaders and stakeholders to deliver a multi-year modernization roadmap and advance integrated, scenario-based planning models.

Requirements

Candidates must have 8+ years of experience in operations, process improvement, or strategy execution within complex environments like aviation or logistics. A bachelor’s degree in a relevant discipline and the ability to obtain Transportation Security Clearance are required.

Skills

Operational modernization
Continuous improvement
Capacity planning
Project management
Change management
Data-driven decision making
Strategic planning
Performance management
Stakeholder coordination
Business transformation
Lean principles
Operational efficiency
Scenario-based planning
Aviation management
Process improvement
Executive briefing

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Flexible work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Operational Modernization
Continuous Improvement
Capacity Planning
Aviation
Logistics
Lean
Six Sigma
Project Management
Change Management
Business Cases
Data Visualization
Airport Operations
Infrastructure
Passenger Processing
Forecasting
Resource Modelling
Fast-time Simulation
Strategic Objectives
Governance
Performance Measures

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