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Added 11 mins ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
The key focus for the Recruitment Relationship Manager II is to lead the successful fulfilment of open
Added 11 mins ago
M
Vice President, Network Operations
Metrolinx
Oakville, ON
- Full-time
Reporting to the Chief Operating Officer, the Vice President, Network Operations provides executive leadership, strategic direction, and operational accountability for the safe, reliable,…
Added 11 mins ago
US
Delivery Driver - Edmonton South
UPS Supply Chain Solutions
Edmonton, AB · CA - EDMONTON SOUTH CENTRE (ABEDO)
- Full-time
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Added 11 mins ago
Meat & Seafood - Manager Meat
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Manage store operations and communicate requirements/changes to department employees as required
Added 11 mins ago
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Experience with RCD/MPD operations and/or manufacturing.
Added 11 mins ago
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The number one focus of each member of the management team is to lead a great shift. Leading a great shift
Added 11 mins ago
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Added 11 mins ago
OD
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- Full-time
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Added 11 mins ago
AS
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- Contract
Lead the planning, coordination and ongoing improvement of the in-home recreation program, including outreach to underserved areas.
Added 11 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
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- Internship
…onboarding and employee self-service processes, support production operations, and implement business solutions aligned with Ontario Public Service (OPS)…
Added 11 mins ago
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Instrumentation Technician
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Plan and execute plant turnaround work in coordination with the operations and maintenance teams
Added 11 mins ago
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Coordinator, Environment
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- $96,000 to $113,000 CAD / year
- Full-time
Reporting to the Lead, Environment, the Coordinator, Environment is primarily responsible for the management, quality assurance, analysis, and reporting of environmental compliance data to…
Added 11 mins ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 11 mins ago
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Road Controller
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Canada
- Contract
…transformation that is accessible and easy to use for real-world…
Added 11 mins ago
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Junior Pension Benefits Specialist
Government of Prince Edward Island
Charlottetown, PE
- $73,379 to $90,129 CAD / year
- Full-time
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Added 11 mins ago
PJ
General Manager, International Markets (MEA)
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Lead the delivery of annual operating plans, budgets, forecasts, and strategic initiatives.
Added 11 mins ago
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- Full-time
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Added 11 mins ago
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AB · Edmonton, AB
- Full-time
Working collaboratively with teams across technology, compliance, risk, security, and business operations, you will translate complex requirements into practical technical solutions,…
Added 11 mins ago
IC
Business & Systems Consultant
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Toronto, ON
- $60 to $65 CAD / hour
- Contract
…problem-solving skills, along with the ability to navigate ambiguity, lead discovery workshops, and support digital transformation initiatives that improve efficiency, reduce costs, and…
Added 11 mins ago
CC
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- Full-time
Our Branch Managers are given the opportunity to lead and provide exemplary service to customers and their associates alike. By supporting and promoting the company's values, our Branch…
Added 11 mins ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
The key focus for the Recruitment Relationship Manager II is to lead the successful fulfilment of open
Added 11 mins ago
SD
Front Store Manager
Shoppers Drug Mart
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- Full-time
…role based in Windsor, ON, responsible for overseeing daily operations of the front store area. This role includes managing staff scheduling, coaching and performance, ensuring shelves are…
Added 11 mins ago
RD
Information Technology Manager
Randstad Digital
Guelph, ON
- $135,000 to $160,000 CAD / year
- Full-time
We are seeking a visionary and hands-on Information Technology Manager to lead our IT department of 12+ professionals and drive digital transformation within our manufacturing operations.…
Added 11 mins ago
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Gestionnaire des opérations | Operations Manager
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- Full-time
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Added 11 mins ago
RN
Sales Planning & Strategy Manager
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- Full-time
Partners with Demand Planning and Operations to reconcile sales inputs with demand forecasts, inventory availability, production lead times and capacity constraints.

Greater Toronto Airports Authority

Manager, Operational Modernization

Toronto, ON, L5P 1B2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 26, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

You will lead a portfolio of cross-functional continuous improvement and modernization initiatives to enhance operational efficiency, capacity utilization, and cost-effectiveness. This role involves coordinating with operational leaders and stakeholders to deliver a multi-year modernization roadmap and advance integrated, scenario-based planning models.

Requirements

Candidates must have 8+ years of experience in operations, process improvement, or strategy execution within complex environments like aviation or logistics. A bachelor’s degree in a relevant discipline and the ability to obtain Transportation Security Clearance are required.

Skills

Operational modernization
Continuous improvement
Capacity planning
Project management
Change management
Data-driven decision making
Strategic planning
Performance management
Stakeholder coordination
Business transformation
Lean principles
Operational efficiency
Scenario-based planning
Aviation management
Process improvement
Executive briefing

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Flexible work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Operational Modernization
Continuous Improvement
Capacity Planning
Aviation
Logistics
Lean
Six Sigma
Project Management
Change Management
Business Cases
Data Visualization
Airport Operations
Infrastructure
Passenger Processing
Forecasting
Resource Modelling
Fast-time Simulation
Strategic Objectives
Governance
Performance Measures

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