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Added 14 mins ago
SE
Superintendent, Parts (12-month)
SMS Equipment Inc.
Elkford, BC
- Full-time
…parts administration functions in Elkford. Reporting to the Operations Manager, this role ensures daily parts activities are completed safely and productively while supporting customer…
Added 14 mins ago
Warehouse Worker-Part-time
Bunzl Can
Ottawa, ON
Meet Bunzl Standard KPI Goals. (Hiring Manager to Elaborate)
Added 14 mins ago
AT
Transportation Coordinator
Arrow Transportation Systems Inc.
Chilliwack, BC
- Full-time
Under the direction of the Division Manager and Operations Supervisor, the Transportation Coordinator’s primary role is to coordinate and oversee the routing and scheduling of our daily…
Added 14 mins ago
OT
Lifting Supervisor
Ontario Transit Group
Toronto, ON
- Full-time
Establish and implement clear procedures to ensure full understanding of lifting operations among lifting and logistics teams.
Added 14 mins ago
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Business Development Manager/Field Sales - (Parcel Lockers) - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
As a Business Development / Site Acquisition Manager, you will play a critical role in expanding our parcel locker footprint by identifying, securing, and developing high-value locations…
Added 14 mins ago
EC
Material Handler
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- Full-time
Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse
Added 15 mins ago
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Nitrogen Operator
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AB · Edmonton, AB
- Internship
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Added 15 mins ago
A
Account Transfer Representative
Altis
Toronto, ON
- $26 to $28 CAD / hour
- Contract
…strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the…
Added 15 mins ago
E
Senior Director, Clinical Development Change & Transformation Lead
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Mississauga, ON
- Full-time
…the working relationships with Therapeutic Areas and Clinical Operations that turn deployment into real adoption and captured…
Added 29 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 29 mins ago
OD
Garage Door Installer Helper
Overhead Door
Edmonton, AB
- Full-time
We have an immediate opening for a Garage Door Installer Helper located in the Edmonton branch. Reporting to the Field Operations Manager, the helper will work as part of a two-person crew,…
Added 30 mins ago
CC
Regional Branch Manager
Crossroads C&I
Saint John, NB
- Full-time
…company's values, our Branch Managers direct and manage all branch operations and resources with the overall responsibility to achieve maximum profits consistent with the company’s business…
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Business Operations & Product Development Manager
Global Medical Products Inc.
Burlington, ON
- Full-time
We are seeking a Business Operations & Product Development Manager to play a key role in strengthening our day-to-day operations, driving strategic initiatives, and expanding our product…
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Crossroads C&I
Dartmouth, NS
- Full-time
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Added 30 mins ago
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Store Associate
The Salvation Army in Canada
Surrey, BC
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The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
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Operations Supervisor - Weekend Shift
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Surrey, BC
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Added 44 mins ago
Airport Safety Supervisor - YYC
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Added 44 mins ago
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Customer Service Representative
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Ingersoll, ON
- Full-time
…quantity and pricing, report any issues to the Distribution Centre/Logistics Manager, and handle discrepancies online to ensure proper credit is…
Added 44 mins ago
FC
Ag Summer Student (Temp)
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- Full-time
Please speak with your supervisor or manager if you are interested in or before applying for any internal job positing.
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- Full-time
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Added 59 mins ago
JC
Manufacturing Operations Manager
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You will be responsible for the strategic direction, leadership, and overall administration of plant operations overseeing staffing and production while effectively and efficiently…
Added 59 mins ago
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Process Owner Assembly
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Mississauga, ON · CAN_ON_Mississauga_YYZ
- Full-time
…Assembly processes/department within the Gate Gourmet Large operations. The Individual is a strong leader with strong People management…
Added 59 mins ago
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Montreal, QC · Sysco Grand Montreal
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. Se fier aux outils PMT et Deal Manager pour soutenir la croissance du territoire et de la part de marché.
Added 59 mins ago
PR
Pre-Production Coordinator
Precision Record Pressing
Toronto, ON
- $60,803.6 CAD / year
- Full-time
…opportunity that will act as direct support for an Account Manager and ensure coordination with other departments based on client’s needs. We are looking for a positive, energetic person…
Added 59 mins ago
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A National Service Manager (Retail & Fixtures)
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A National Service Manager (Retail & Fixtures) is typically responsible for ensuring retail fixtures, displays, shelving, signage, and store equipment are installed, maintained, repaired,…

Greater Toronto Airports Authority

Manager, Operational Modernization

Toronto, ON, L5P 1B2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
Posting language: English
Posted: Oct 26, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

Toronto Pearson is transforming - and this is your opportunity to help shape how Canada’s leading global hub airport operates. Join approximately 2,100 GTAA employees and our airport partners in building a next-generation airport that sets a higher standard for performance, customer care, sustainability, safety, and efficiency. Your work will help create a more uplifting travel experience, strengthen the prosperity of our people and community, and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of cross-functional continuous improvement and modernization initiatives that strengthen operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness. Working with operational leaders, corporate partners, and readiness teams, you will turn operational insights, demand and capacity forecasts, performance measures, and stakeholder input into practical improvements. Your leadership will advance a multi-year modernization roadmap and help deliver safer, more resilient, efficient, and cost-effective airport operations.

As a Manager, Operational Modernization, you will:

Manage a portfolio of cross-functional continuous improvement and operational modernization initiatives from intake and prioritization through implementation, benefits tracking, and close-out.
Support delivery of the multi-year operational modernization roadmap by sequencing initiatives, coordinating governance, and aligning execution with airport strategic objectives.
Identify and advance opportunities that improve operational efficiency, planning effectiveness, capacity utilization, and cost effectiveness.
Translate operational data, performance insights, and stakeholder input into clear priorities and actionable recommendations.
Contribute to business cases, implementation plans, governance structures, and continuous improvement approaches.
Support integrated demand and capacity planning across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Lead the evolution of airport operating plans toward integrated, scenario-based planning models that inform resource, facility, process, and contingency decisions.
Identify operational constraints, capacity risks, and service impacts, and recommend mitigation strategies that optimize throughput while maintaining or improving service standards.
Lead, coach, and manage the performance of direct reports while building capability in continuous improvement, problem solving, change management, project delivery, and data-driven decision making.
Foster a culture of continuous improvement by promoting Lean principles, innovation, operational excellence, and knowledge sharing.
Build strong cross-functional relationships across Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.
Engage airlines, ground handlers, government agencies, technology vendors, industry bodies, and research partners to evaluate, pilot, and implement modernization initiatives.

This is the role for you, if you have:

8+ years of progressively responsible experience in operations, operational planning, process improvement, capacity planning, business transformation, or strategy execution.
People leadership, team supervision, or matrix leadership experience, including performance management and stakeholder coordination.
Experience in aviation, transportation, logistics, infrastructure, passenger processing, or another complex, high-volume operational environment.
Demonstrated success delivering modernization, productivity improvement, operating model redesign, capacity enhancement, or continuous improvement initiatives.
Knowledge of airport operations across terminal, airfield, baggage, groundside, security, and passenger-processing functions.
Knowledge of integrated demand and capacity planning, scenario-based operational planning, forecasting, resource modelling, fast-time simulation, and capacity enablement.
Strong analytical, facilitation, problem-solving, and decision-support skills, with the ability to translate complex operational information into practical recommendations.
Strong written and verbal communication skills, including executive briefing, presentation development, stakeholder engagement, and change communication.
Advanced proficiency with Microsoft Office tools; familiarity with data visualization, reporting, analysis, and planning tools is an asset.
Certification or professional education in project management, change management, Lean, Six Sigma, continuous improvement, operational excellence, airport operations, aviation management, or capacity planning is an asset.
A bachelor’s degree in Aviation Management, Operations Management, Industrial Engineering, Transportation Planning, or a related discipline, or an equivalent combination of education and relevant experience.
Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

You will lead a portfolio of cross-functional continuous improvement and modernization initiatives to enhance operational efficiency, capacity utilization, and cost-effectiveness. This role involves coordinating with operational leaders and stakeholders to deliver a multi-year modernization roadmap and advance integrated, scenario-based planning models.

Requirements

Candidates must have 8+ years of experience in operations, process improvement, or strategy execution within complex environments like aviation or logistics. A bachelor’s degree in a relevant discipline and the ability to obtain Transportation Security Clearance are required.

Skills

Operational modernization
Continuous improvement
Capacity planning
Project management
Change management
Data-driven decision making
Strategic planning
Performance management
Stakeholder coordination
Business transformation
Lean principles
Operational efficiency
Scenario-based planning
Aviation management
Process improvement
Executive briefing

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Flexible work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Operational Modernization
Continuous Improvement
Capacity Planning
Aviation
Logistics
Lean
Six Sigma
Project Management
Change Management
Business Cases
Data Visualization
Airport Operations
Infrastructure
Passenger Processing
Forecasting
Resource Modelling
Fast-time Simulation
Strategic Objectives
Governance
Performance Measures

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