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Added 3 mins ago
MD
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Greater Toronto Airports Authority

Technology Delivery Manager

Toronto, ON, L5P 1B2, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 20, 2026

Original job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Associate Director, Technology Delivery, the Technology Delivery Manager is responsible for leading the end‑to‑end technical delivery of digital solutions that enable seamless airport operations and exceptional passenger experiences. This role drives the design, build, integration, and operational readiness of digital products in alignment with enterprise standards. As a hands‑on technical leader, you will partner closely with product teams, business stakeholders, and third‑party vendors to deliver innovative digital capabilities that support Toronto Pearson’s transformation toward a product‑based operating model.

As the Technology Delivery Manager, you will:

Lead the technical delivery of digital products across assigned portfolios and customer journeys.
Partner with Product Managers and business stakeholders to translate requirements into actionable technical solutions.
Oversee solution integration, deployment, and operational readiness, ensuring reliability, scalability, and security.
Provide technical oversight to external vendors, ensuring solution quality and adherence to SLAs, KPIs, and acceptance criteria.
Monitor and govern quality assurance, release readiness, and testing for technical solutions.
Implement application observability practices and lead incident response as a Tier 2 escalation point.
Drive root‑cause analysis and continuous improvement, managing technical debt within product backlogs.
Maintain complete technical documentation and ensure compliance with cybersecurity, regulatory, and privacy requirements.
Foster a culture of technical excellence, accountability, and innovation across teams.

This is the role for you, if you have:

5+ years of experience in technical delivery, solution architecture, engineering management, or similar roles within large, complex operational environments, with experience working with hardware security systems such as access control gates, CCTV, and related security technologies highly preferred.
2+ of leadership experience managing technical teams or delivery functions.
Proven experience delivering complex, multi‑vendor digital solutions.
Strong knowledge of enterprise systems, integrations, APIs, microservices, and cloud‑native platforms.
Solid understanding of cybersecurity frameworks, regulatory compliance, and resiliency design.
Experience working with Agile and hybrid delivery models, CI/CD pipelines, and DevOps practices.
Excellent communication, stakeholder management, and problem‑solving skills.
Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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More about this job

Responsibilities

The Technology Delivery Manager leads the end-to-end technical delivery of digital solutions to support airport operations and passenger experiences. This role involves managing technical teams, overseeing vendor performance, and ensuring the reliability and security of integrated digital products.

Requirements

Candidates must have at least 5 years of experience in technical delivery or engineering management, including leadership experience. A bachelor's degree in Computer Science or Engineering is required, along with the ability to obtain Transportation Security Clearance.

Skills

Technical delivery
Solution architecture
Engineering management
Hardware security systems
Access control gates
CCTV
Enterprise systems
API integration
Microservices
Cloud-native platforms
Cybersecurity frameworks
Agile
CI/CD pipelines
DevOps
Stakeholder management
Problem-solving

Benefits

Flexible retirement program
Employer matching
Voluntary savings options
RRSP
TFSA
Non-registered savings plans
Hybrid work environment
Reward and recognition program

Visa sponsorship

Not detected in the job text

Keywords

Technology Delivery Manager
Digital Solutions
Airport Operations
Product-based operating model
Hardware Security
Access Control
CCTV
Enterprise Systems
APIs
Microservices
Cloud-native
Cybersecurity
Regulatory Compliance
Resiliency Design
Agile
CI/CD
DevOps
Quality Assurance
Incident Response
Technical Debt
Technical Documentation
Privacy Requirements
Vendor Management
SLA
KPI
Observability
Root-cause analysis
Transportation Security Clearance

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