Jobs in Canada

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Added 13 days ago
Key Account Manager II
Liberty Utilities
Moncton, NB
Must have advanced understanding of innovative products, customer programs and offerings
Added 13 days ago
Key Account Manager II (Natural Gas Utility)
Liberty Utilities
Fredericton, NB
Must have advanced understanding of innovative products, customer programs and offerings
Added 13 days ago
Senior Project Manager
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
As the Senior Project Manager, you’ll lead the planning and execution of larger projects and portfolio of growth and maintenance capital projects across Gibson Energy’s facilities. You’ll…
Added 13 days ago
AC
Service Technician- Edmonton
Atlas Copco
AB · Edmonton, AB
- Full-time
Taking responsibility over opportunities to update your own product knowledge by reading instruction books, technical bulletins, company resources, and by actively participating in the…
Added 13 days ago
W
Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
WildBrain is seeking a Manager, Corporate Accounting to lead key areas of the monthly, quarterly, and annual close. This role oversees a team of financial and senior financial analysts and…
Added 13 days ago
GI
Technical Support Analyst
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Manager, IT the Technical Support Analyst will provide technical support to maintain the company's IT infrastructure across remote and local office environments.
Added 13 days ago
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R&D Manager (Ontario)
Solina
Toronto, ON
- Full-time
The R&D Manager – Toronto is responsible for the overall management of all Research & Development activities at the Toronto facility.
Added 13 days ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Must have a valid Class 5 Driver’s License
Added 13 days ago
CN
Manager, S&T Project Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Must have a strong background with the application and utilization of Earned Value management to plan, monitor, and control project performance
Added 13 days ago
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Animal Care Worker - Part-time occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the Animal Resources Division Manager, the candidate performs animal care-related duties, technical procedures and administrative duties related to the care…
Added 13 days ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Must have IV certification
Added 13 days ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 13 days ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Must have IV certification
Added 13 days ago
DO
Utilities Technical Clerk
District of Lake Country
Lake Country, BC
- Full-time
Reporting to the Manager of Utilities, the Utilities Technical Clerk is responsible for providing customer service and technical administrative support for municipal utility services,…
Added 13 days ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Winnipeg, MB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 13 days ago
CN
Manager, Whiteshell Clean Up
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
We have a compressed work week: Four (4) days per week, ten (10) hours per day for a forty (40) hour work week, starting at 6:00 a.m
Added 13 days ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Winnipeg, MB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 13 days ago
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Gestionnaire de comptes en approvisionnement / Account Manager Procurement
Pratt & Whitney
Longueuil, QC
- Full-time
Added 13 days ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Toronto, ON
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 13 days ago
FH
Registered Nurse, Transition Line - ICU - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology and plastics…
Added 13 days ago
BC
Director, Quantitative Developer (C#)
BMO Capital Markets
Toronto, ON
- Full-time
Develop, program, and maintain analytics within the bank derivatives source system.
Added 13 days ago
SD
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Senior Product Manager will demonstrate strong product and platform knowledge and collaborate with cross-functional teams across the enterprise to define and deliver value through…
Added 13 days ago
A
Geotechnical Technical Coordinator
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
Beyond its technical scope, the ECWE project represents a significant investment in sustainable urban mobility, expected to reduce greenhouse gas emissions by up to 5,800 tonnes annually…
Added 13 days ago
PC
Spécialiste en support technique /Technical Support Specialist
Portage CyberTech
Montreal, QC
- Full-time
Department: Technical Support (for Citizen One)
Added 13 days ago
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Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…clear priorities and performance expectations while supporting technical growth and fostering an inclusive, collaborative, service-oriented team…

Green Infrastructure Partners

Technical Support Analyst

Markham, ON, Canada
Headquarters, Markham, ON, Canada

Expected Base Salary: $65,000 - $70,000 per year. · Full-time

Apply on gipi.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Expected Base Salary: $65,000 - $70,000 per year.
Job type: Full-time
Experience: 3-5 years of technical support experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Come help build the future, where our work makes the world work!

SUMMARY

Reporting to the Manager, IT the Technical Support Analyst will provide technical support to maintain the company's IT infrastructure across remote and local office environments.

PRIMARY SCOPE OF ROLE

Troubleshooting issues, setting up equipment, and providing user support, with periodic travel to various office sites
Install, modify, and repair computer hardware, software, and peripherals.
Perform hardware and/or software relocation and reconfiguration as needed.
Diagnose and resolve technical issues with approved diagnostic tools.
Prepare requisitions for IT-related hardware and software purchases.
Provide support for Microsoft Office 365 suite of products, including setup, troubleshooting, and management.
Perform onboarding and offboarding tasks, including account creation and deactivation in Active Directory.
Support other core infrastructure services such as Active Directory, DNS, DHCP, and file services.
Deploy and manage mobile devices, including configuration and troubleshooting.
Monitor the ticket system to identify and implement preventive actions.

SPECIFIC DUTIES

Record and document incidents following ITIL best practices.
Prioritize and execute issue resolutions promptly.
Provide technical support to end users.
Set and communicate realistic follow-up timelines.
Respond to calls and emails within established Key Performance Indicators (KPIs).
Participate in on-call responsibilities as needed.
Document network infrastructure changes.
Create and maintain Standard Operating Procedures (SOPs).
Continuously monitor select hardware, software, and network resources.
Travel to various office locations (up to 20%).

POSITION REQUIREMENTS

Associate’s or Bachelor’s degree in IT, Computer Science, or a related field.
3-5 years of technical support experience.
CompTIA A+, Network + or equivalent certification preferred.
Proficiency in Windows and macOS operating systems.
Experience with remote support and diagnostic tools.
Strong understanding of networking fundamentals.
Awareness of cybersecurity best practices.
Experience with Microsoft Office 365 suite of products.
Knowledge of Active Directory, DNS, DHCP, and file services.
Experience with MDM tools
Ability to lift 25 pounds of technical equipment.
Ability to perform tasks that require working at medium heights (e.g., accessing server racks, installing network equipment) safely and efficiently.
Ability to connect and interact with people to seek different perspectives.
Superb communication and interpersonal skills
Strong ability to effectively prioritize and manage multiple competing priorities.
Demonstrate versatility and resourceful in overcoming business challenges.

WHAT WE OFFER

Expected Base Salary: $65,000 - $70,000 per year. The actual base salary will depend on several factors including experience, qualifications, internal equity, work location and market expectations.
Annual performance-based bonus.
Comprehensive group benefits program.
Retirement savings program.
Career growth and advancement opportunities.

Disclaimers

Artificial Intelligence (AI) Disclosure: We may use AI-enabled tools to support certain aspects of our recruitment process, including application screening and recruitment administration. AI-generated insights or recommendations are used to assist our hiring teams and are not the sole basis for employment decisions. All hiring decisions are reviewed and made by human decision-makers.

Vacancy Status: This posting is for an existing job vacancy.

GIP does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners directly engaged by our Human Resources team for specific searches. Unsolicited submissions will not be eligible for placement fees.

We thank you for your interest. Only those selected for an interview will be contacted.

Green Infrastructure Partners Inc. “GIP”, is an equal opportunity employer and encourages women, Indigenous peoples, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives.

We believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GIP will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply on gipi.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Provide technical support to users and maintain IT infrastructure across office locations, including installing, configuring, and troubleshooting hardware, software, and mobile devices. Manage incidents and service requests, support Microsoft 365 and core infrastructure services, document changes and procedures, and travel to sites as needed.

Requirements

An associate or bachelor's degree in IT, Computer Science, or a related field and 3–5 years of technical support experience are requested; CompTIA A+, Network+, or an equivalent certification is preferred. Candidates should be proficient with Windows and macOS, Microsoft 365, networking fundamentals, Active Directory, DNS, DHCP, file services, remote support tools, and MDM, and be able to lift 25 pounds and safely work at medium heights.

Skills

Technical Support
Windows
macOS
Microsoft Office 365
Active Directory
DNS
DHCP
File Services
Networking Fundamentals
Remote Support Tools
Diagnostic Tools
Mobile Device Management
Cybersecurity Best Practices
ITIL
Incident Documentation
Prioritization

Benefits

Annual Performance-Based Bonus
Group Benefits Program
Retirement Savings Program
Career Growth and Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Technical Support
Hardware
Software
Peripherals
Microsoft Office 365
Active Directory
DNS
DHCP
File Services
Mobile Device Management
Windows
macOS
Remote Support
Diagnostic Tools
Networking Fundamentals
Cybersecurity
ITIL
Incident Management
Ticket System
Standard Operating Procedures
Network Infrastructure
CompTIA A+
CompTIA Network+
Onboarding
Offboarding
Hardware Monitoring
Software Monitoring
On-Call Support

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Work requirements

Jobs in Canada