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Added 1 hour ago
Senior Officer, Financing Operations
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:
Added 1 hour ago
Bilingual Senior Officer, Financing Operations
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:
Added 2 hours ago
PN
Bilingual Technical Helpdesk Analyst L1
Panasonic North America
Niagara-on-the-Lake, ON
- $40,000 to $51,000 CAD / year
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Bilingual Technical Helpdesk Analyst L1.
Added 2 hours ago
PN
Bilingual Technical Helpdesk Analyst L1
Panasonic North America
Niagara-on-the-Lake, ON
- $40,000 to $51,000 CAD / year
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Bilingual Technical Helpdesk Analyst L1.
Added 2 hours ago
HA
Capability Development Analyst (Engineer)
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Horizon is seeking an open, enthusiastic, experienced Process and Engineering Capabilities Analyst. Your role will be to architect, define, document and mature the Engineering,…
Added 2 hours ago
G
Research Analyst - Gracorp
Graham
Toronto, ON
- Full-time
At Gracorp, the development arm of the Graham Group, we create places that redefine communities and deliver lasting value. As part of our agile and entrepreneurial team, you’ll contribute…
Added 3 hours ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Saskatoon, SK
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 3 hours ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Calgary, AB
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 3 hours ago
FC
Business Analyst - Data Warehouse & Business Intelligence
Fidelity Canada
Toronto, ON
- Full-time
Business Analyst – Data Warehouse & BI Reporting
Added 3 hours ago
CO
Compensation Analyst
City of Winnipeg
Winnipeg, MB
- Full-time
…employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision…
Added 4 hours ago
IP
Operational Excellence Analyst
InterPro Pipe + Steel
Camrose, AB
- Full-time
The Operational Excellence Analyst will support our Camrose location. The Analyst will be responsible for developing and implementing the corporate operational excellence strategy at…
Added 4 hours ago
B
Financial and Business Intelligence Analyst, Global Trade Services
BRP
Valcourt, QC
- Full-time
Prepare and present analyses and key performance indicators (KPIs) to help explain financial and operational variances and efficiency gaps within the Trade Compliance group.
Added 4 hours ago
B
Financial and Business Intelligence Analyst, Global Trade Services
BRP
Sherbrooke, QC
- Full-time
Prepare and present analyses and key performance indicators (KPIs) to help explain financial and operational variances and efficiency gaps within the Trade Compliance group.
Added 4 hours ago
D
Analyst, Cyber Strategy
Deloitte
Ottawa, ON
- Full-time
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Added 4 hours ago
CF
Senior Analyst, Accounting
CI Financial
Toronto, ON
- Full-time
Reporting to the VP, Finance, we are seeking a Senior Analyst, Accounting. In this role, you will play a critical part in overseeing all corporate banking relationships for the Canadian…
Added 4 hours ago
IP
Operational Excellence Analyst
InterPro Pipe + Steel
AB · Edmonton, AB
- Full-time
The Operational Excellence Analyst will support our Camrose location. The Analyst will be responsible for developing and implementing the corporate operational excellence strategy at…
Added 5 hours ago
HB
Business Analyst
HomeEquity Bank
Toronto, ON
- Full-time
The Business Analyst is a detail-oriented, highly motivated individual with excellent analytical, organizational, interpersonal, and communication skills. They are deadline oriented with a…
Added 5 hours ago
SM
Functional Analyst – Enrolment Services (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
- Full-time
Group Affiliation: Bargaining Unit 179, Group 9 ($58,083- $70,995 annually)
Added 5 hours ago
B
Senior Analyst, Data Analytics & Automation Solutions
BMO
Toronto, ON · FCP
- Full-time
Documents data flow, systems and processes to improve the design, implementation and management of business/group processes.
Added 6 hours ago
TC
Aexeo Onboarding - Vice President
The Citco Group Limited
Halifax, NS
- Full-time
…efficiencies and minimize risk. The VP is responsible for managing a group of Assistant Vice Presidents (AVP), training and development of staff, roll out of global best practice and…
Added 6 hours ago
C
Analyst, Mid-Market Investment Banking
CIBC
Toronto, ON
- Full-time
As an Analyst, you will assist senior bankers in executing all facets of the group’s mandates. This will include researching industries, potential buyers and public valuation metrics;…
Added 6 hours ago
US Corporates - Senior Credit Analyst, Utilities & Midstream - Toronto
Fitch Group
Toronto, ON
Fitch’s North American Corporates Group is seeking a Senior Credit Analyst for coverage of the Utilities and Midstream sector, either in our New York, Chicago, or Toronto office.
Added 6 hours ago
IP
Financial Analyst - Senior
Independence Pet Group
Oakville, ON · IPG_OFFICE_Oakville
- Full-time
…Summary:Independence Pet Holdings, Inc. is seeking a Senior Financial Analyst responsible for supporting the FP&A activities of IPH brands across North America. This position is expected to…
Added 7 hours ago
S
HR Business Partner
Stantec
Calgary, AB
- Full-time
The successful candidate will be a trusted advisor, strategist, consultant, analyst, change agent, and coach. The individual will sit alongside and collaborate with business leaders to…
Added 7 hours ago
Senior Data Reporting Analyst
Equitable
Waterloo, ON
Equitable is growing! We are looking for a Senior Data Reporting Analyst to join our Group Actuarial team!

Green Infrastructure Partners

Technical Support Analyst

Markham, ON, Canada
Headquarters, Markham, ON, Canada

Expected Base Salary: $65,000 - $70,000 per year. · Full-time

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Job details

Pay: Expected Base Salary: $65,000 - $70,000 per year.
Job type: Full-time
Experience: 3-5 years of technical support experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Come help build the future, where our work makes the world work!

SUMMARY

Reporting to the Manager, IT the Technical Support Analyst will provide technical support to maintain the company's IT infrastructure across remote and local office environments.

PRIMARY SCOPE OF ROLE

Troubleshooting issues, setting up equipment, and providing user support, with periodic travel to various office sites
Install, modify, and repair computer hardware, software, and peripherals.
Perform hardware and/or software relocation and reconfiguration as needed.
Diagnose and resolve technical issues with approved diagnostic tools.
Prepare requisitions for IT-related hardware and software purchases.
Provide support for Microsoft Office 365 suite of products, including setup, troubleshooting, and management.
Perform onboarding and offboarding tasks, including account creation and deactivation in Active Directory.
Support other core infrastructure services such as Active Directory, DNS, DHCP, and file services.
Deploy and manage mobile devices, including configuration and troubleshooting.
Monitor the ticket system to identify and implement preventive actions.

SPECIFIC DUTIES

Record and document incidents following ITIL best practices.
Prioritize and execute issue resolutions promptly.
Provide technical support to end users.
Set and communicate realistic follow-up timelines.
Respond to calls and emails within established Key Performance Indicators (KPIs).
Participate in on-call responsibilities as needed.
Document network infrastructure changes.
Create and maintain Standard Operating Procedures (SOPs).
Continuously monitor select hardware, software, and network resources.
Travel to various office locations (up to 20%).

POSITION REQUIREMENTS

Associate’s or Bachelor’s degree in IT, Computer Science, or a related field.
3-5 years of technical support experience.
CompTIA A+, Network + or equivalent certification preferred.
Proficiency in Windows and macOS operating systems.
Experience with remote support and diagnostic tools.
Strong understanding of networking fundamentals.
Awareness of cybersecurity best practices.
Experience with Microsoft Office 365 suite of products.
Knowledge of Active Directory, DNS, DHCP, and file services.
Experience with MDM tools
Ability to lift 25 pounds of technical equipment.
Ability to perform tasks that require working at medium heights (e.g., accessing server racks, installing network equipment) safely and efficiently.
Ability to connect and interact with people to seek different perspectives.
Superb communication and interpersonal skills
Strong ability to effectively prioritize and manage multiple competing priorities.
Demonstrate versatility and resourceful in overcoming business challenges.

WHAT WE OFFER

Expected Base Salary: $65,000 - $70,000 per year. The actual base salary will depend on several factors including experience, qualifications, internal equity, work location and market expectations.
Annual performance-based bonus.
Comprehensive group benefits program.
Retirement savings program.
Career growth and advancement opportunities.

Disclaimers

Artificial Intelligence (AI) Disclosure: We may use AI-enabled tools to support certain aspects of our recruitment process, including application screening and recruitment administration. AI-generated insights or recommendations are used to assist our hiring teams and are not the sole basis for employment decisions. All hiring decisions are reviewed and made by human decision-makers.

Vacancy Status: This posting is for an existing job vacancy.

GIP does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners directly engaged by our Human Resources team for specific searches. Unsolicited submissions will not be eligible for placement fees.

We thank you for your interest. Only those selected for an interview will be contacted.

Green Infrastructure Partners Inc. “GIP”, is an equal opportunity employer and encourages women, Indigenous peoples, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives.

We believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GIP will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

Provide technical support to users and maintain IT infrastructure across office locations, including installing, configuring, and troubleshooting hardware, software, and mobile devices. Manage incidents and service requests, support Microsoft 365 and core infrastructure services, document changes and procedures, and travel to sites as needed.

Requirements

An associate or bachelor's degree in IT, Computer Science, or a related field and 3–5 years of technical support experience are requested; CompTIA A+, Network+, or an equivalent certification is preferred. Candidates should be proficient with Windows and macOS, Microsoft 365, networking fundamentals, Active Directory, DNS, DHCP, file services, remote support tools, and MDM, and be able to lift 25 pounds and safely work at medium heights.

Skills

Technical Support
Windows
macOS
Microsoft Office 365
Active Directory
DNS
DHCP
File Services
Networking Fundamentals
Remote Support Tools
Diagnostic Tools
Mobile Device Management
Cybersecurity Best Practices
ITIL
Incident Documentation
Prioritization

Benefits

Annual Performance-Based Bonus
Group Benefits Program
Retirement Savings Program
Career Growth and Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Technical Support
Hardware
Software
Peripherals
Microsoft Office 365
Active Directory
DNS
DHCP
File Services
Mobile Device Management
Windows
macOS
Remote Support
Diagnostic Tools
Networking Fundamentals
Cybersecurity
ITIL
Incident Management
Ticket System
Standard Operating Procedures
Network Infrastructure
CompTIA A+
CompTIA Network+
Onboarding
Offboarding
Hardware Monitoring
Software Monitoring
On-Call Support

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