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Added 51 mins ago
SC
UGC Marketing Manager
SORA Clothing
Canada
- Full-time
Now we’re looking for a UGC / Influencer Marketing Manager to build on that momentum. You’ll take ownership of our creator and influencer channel, build relationships with the right people,…
Added 1 hour ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
4% vacation pay paid bi-weekly during probationary period.
Added 1 hour ago
CH
Personal Support Worker - Collingwood & Wasaga Beach
CBI Home Health
Collingwood, ON
- Full-time
Paid orientation, training and development with opportunities to grow your career
Added 3 hours ago
Registered Practical Nurse
Indwell
London, ON
Position Description: Reporting to the Program Manager, as the RPN, you will work to your full scope of practice in collaboration with Registered Nurses across the organization and with…
Added 3 hours ago
T
Senior New Business Account Executive
Tailscale
Toronto, ON
- Full-time
…you, please don’t just apply on the website. Find the hiring manager, prospect thoughtfully, and tell us why you’re the best candidate for this…
Added 3 hours ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
Assess project specific resource needs and coordinate assignments with project manager. Communicate core technical job requirements.
Added 4 hours ago
TV
Social Media Manager
The Vancouver Aesthetician
Vancouver, BC
- Full-time
If a community manager and a content creator had a child, this would be it. We’re looking for someone who gets our brand on a gut level, down to every little detail, and knows how to…
Added 5 hours ago
MD
IT Advanced Project Manager - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position serves as an IT Advanced Project Manager within Minnesota IT Services (MNIT), supporting the Department of Children, Youth, and Families (DCYF). The position is responsible…
Added 6 hours ago
PC
Pharmacist – Liverpool, NS
Pharmasave Canada
Hunts Point, NS
- Full-time
Interested and qualified applicants may submit resumes to Kelly Sarty, Pharmacy Manager.
Added 6 hours ago
C
Part-Time Manager
Claire's
St. John's, NL
- $16 to $17 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 7 hours ago
L
Assistant Manager
LensCrafters
Mississauga, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 7 hours ago
L
Assistant Manager
LensCrafters
Toronto, ON · Etobicoke, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 8 hours ago
ML
Manager, Social Impact
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…Executive Director of the Maple Leaf Centre for Food Security, the Manager, Social Impact is part of a small dynamic team that collaborates with thought leaders to drive structural…
Added 9 hours ago
GM
Digital and Social Media Marketer
Gambit Media Lab
Vancouver, BC
- Contract
…a high-performing digital ecosystem that drives ROI across paid search, paid social, and organic channels. We actively support your growth and provide resources to help you master new…
Added 10 hours ago
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Chief of Operations - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
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Added 10 hours ago
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Administrative Services Program Director - State Prog Admin Manager
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Saint-Paul, NB · St.-Paul, NB
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Added 10 hours ago
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Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
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MD
Statewide Fraud Controls Manager Enterprise Support - State Prog Admin Manager Sr
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Statewide Fraud Controls Manager – Enterprise Support
Added 10 hours ago
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Senior Learning & Development Specialist - Training & Development Spec 4
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Saint-Paul, NB · St.-Paul, NB
- Full-time
At least two (2) years of the above experience should be providing supervisor, manager, and leadership training and development.
Added 10 hours ago
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Assistant Director, Special Compensation Fund/State Program Administrator Manager Senior
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Ability to obtain certifications through the National APEX Accelerator Alliance (NAPEX), Project Management Professional certification, and/or Federal Contracts Manager certification, etc.
Added 10 hours ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON · Etobicoke, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 10 hours ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 10 hours ago
VC
Relational Security Officer
Vancouver Coastal Health
Vancouver, BC
- $31.19 CAD / hour
- Full-time
…with established policies and procedures. Reporting to the Manager, Safety & Prevention and working under general supervision, the Relational Security Officer provides a proactive approach…
Added 11 hours ago
SASC Support Worker
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…Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage…

Green Shield Canada

ACCOUNT MANAGER - CONTRACT

Toronto, ON, Canada

Base Salary: CAD $74,269.00 - 92,837.00

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Job details

Pay: Base Salary: CAD $74,269.00 - 92,837.00
Experience: 3–5 years of related experience in account management, group benefits, or insurance.
Posting language: English
Posted: Oct 30, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

GreenShield is seeking a highly motivated, detail‑oriented professional to join our Account Management Team on contract. Reporting to the Director of Account Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and clients while effectively managing, servicing, and retaining an assigned portfolio of group benefits accounts. The Account Manager serves as a trusted partner and advocate for GreenShield, ensuring exceptional service delivery and high levels of client satisfaction across their portfolio.

Key Responsibilities

Serve as the primary point of contact for Advisors and clients, fostering strong and collaborative relationships.
Achieve financial objectives related to the growth, retention, and profitability of an assigned block of business.
Deliver exceptional customer service through clear, professional verbal and written communication.
Ensure timely and accurate delivery of solutions aligned with client needs, objectives, and plan requirements.
Maintain high levels of client satisfaction through proactive day‑to‑day service and issue resolution.
Monitor and analyze client utilization trends to identify opportunities and risks.
Act as a liaison between clients and internal teams to support seamless service delivery.
Schedule and lead meetings with Advisors and clients to review renewals, discuss plan performance, and recommend plan design changes.
Travel to client locations as required to support relationship management and business development.
Provide ongoing support and guidance to Plan Administrators and Advisors.
Promote GreenShield’s group products, services, and capabilities to enhance client understanding and engagement.
Manage overall group performance by reviewing and analyzing monthly financial reports.
Prepare and implement plan design revisions, ensuring accuracy and compliance.
Clarify administrative procedures, contractual terms, and product‑specific features for clients and Advisors.
Participate in required training, professional development, and continuing education activities.
Adhere to all carrier compliance requirements and industry regulations.
Understand and comply with applicable government policies related to program eligibility and administration.
Maintain and expand job knowledge through ongoing learning and industry engagement.

WHO WE'RE LOOKING FOR

Required Competencies & Qualifications

3–5 years of related experience in account management, group benefits, or insurance.
Knowledge of group benefits eligibility requirements is considered an asset.
Strong negotiation, analytical, and influencing skills.
Self‑starter with a results‑oriented mindset and strong organizational abilities.
Commitment to ongoing professional development and industry involvement.
Excellent verbal and written communication skills, with the ability to interpret client needs and communicate technical information clearly.
LLQP license preferred.
GBA designation or active progress toward completion preferred.

Additional Details:

GreenShield currently operates under a hybrid work model.

WHAT WE OFFER

Base Salary: CAD $74,269.00 - 92,837.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for an existing vacancy.
Work model: Hybrid.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Account Manager is responsible for cultivating long-term relationships with Advisors and clients while managing and retaining an assigned portfolio of group benefits accounts. They act as a primary point of contact to ensure exceptional service delivery, analyze utilization trends, and support business growth objectives.

Requirements

Candidates must have 3–5 years of related experience in account management, group benefits, or insurance. Preferred qualifications include an LLQP license and a GBA designation or active progress toward completion.

Skills

Account management
Group benefits
Insurance
Negotiation
Analytical skills
Influencing skills
Relationship management
Client retention
Financial reporting
Communication skills
Problem resolution
Plan administration
Compliance
Strategic planning

Benefits

Health coverage
Dental coverage
Retirement savings
Paid time off
Well-being support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Group Benefits
Insurance
Non-profit
Health Care
Payvider Model
Client Retention
Financial Analysis
LLQP
GBA
Relationship Management
Plan Administration
Compliance
Business Development
Hybrid Work
Stakeholder Management
Strategic Planning
Customer Service
Reporting
Professional Development

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