Customer service representative jobs in Saint-Lambert, QC and nearby

Within 25 km

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Added 23 days ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
Horaire : quart de jour, 37,5 heures par semaine · Schedule: Day shift, 37.5 hours per week
Added 23 days ago
MG
Client Service Representative - Group Benefits
Myriad Group Consultants (Groupe Myriad)
Montreal, QC
- Full-time
The Client Service Representative supports our group benefits and group annuity clients by ensuring they receive fast, accurate, and friendly service at every touchpoint. This is a great…
Added 25 days ago
Customer service associate
La Maison Simons
Laval, QC
Provide high-quality customer service to our clientele.
Added 26 days ago
J
Préposé(e), Service à la clientèle / Guest Service Representative
JLL
Montreal, QC
- Part-time
As a Guest Services Representative at JLL, you will be the face of our shopping centre, creating memorable experiences for every visitor. This role is central to delivering exceptional…
Added 26 days ago
A
Représentante, service à la clientèle***Customer Service Representative**
Aliaxis
Montreal, QC
- Full-time
We are currently looking for a motivated, passionate, and dynamic Customer Service Representative to join our team! This position will report to the Customer Service Manager and be based at…
Added 26 days ago
IG
Représentante, service à la clientèle***Customer Service Representative**
IPEX Group
Montreal, QC
- Full-time
We are currently looking for a motivated, passionate, and dynamic Customer Service Representative to join our team! This position will report to the Customer Service Manager and be based at…
Added 26 days ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 26 days ago
BILINGUAL CLIENT SERVICE REPRESENTATIVE
Green Shield Canada
Montreal, QC
This position of Client Service Representative will report to the Client Service Leader in the following capacities:
Added 26 days ago
FB
Bilingual Customer Service Representative
Fairstone Bank
Montreal, QC
- Full-time
Hybrid position with mandatory 3 days in office
Added 26 days ago
LS
Représentant du service à la clientèle - Vêtements&sports / Customer service representative - Sports&apparel
Lanctôt Sports
Montreal, QC
- Full-time
Mode hybride : 3 jours au bureau et 2 jours à la maison
Added 26 days ago
PÀ
Commis aux commandes - service à la clientèle
Place à l'emploi – Longueuil Rive-Sud
Saint-Bruno-de-Montarville, QC
- Full-time
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Added 27 days ago
C
Seasonal Customer Service Representative - ROYALMOUNT
CARBONLEO
Montreal, QC
- Temporary
Under the supervision of the Customer Experience Supervisor, the employee helps ensure that the various experiences offered to visitors run smoothly and provides high-quality customer…
Added 27 days ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 27 days ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 27 days ago
M
Bilingual Customer Service Representative
Manulife
Montreal, QC
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 27 days ago
ZI
Customer Service Representative
ZIM Integrated Shipping Services
Montreal, QC
- Full-time
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 27 days ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
Added 27 days ago
Customer Service Representative
ZIM
Montreal, QC
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 27 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC
- Full-time
Following on from training, employees will work in a hybrid model (typically 1 office day per week)
Added 27 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC
- Full-time
Following on from training, employees will work in a hybrid model (typically 1 office day per week)
Added 29 days ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 29 days ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
Horaire : quart de jour, 37,5 heures par semaine · Schedule: Day shift, 37.5 hours per week
Added 29 days ago
LA
Agent(e) du service à la clientèle / Customer Service Representative
Leo Autopartage
Montreal, QC
- Part-time
1 à 2 jours par semaine au bureau · 1 to 2 days per week in office
Added 29 days ago
Customer Service Associate
La Maison Simons
Montreal, QC
Provide high-quality customer service to our clientele.
Added 29 days ago
DC
Customer Service Representative
Danawares Corp
Montreal, QC
- Full-time
· French required

Green Shield Canada

BILINGUAL CLIENT SERVICE REPRESENTATIVE

Montreal, QC, Canada

Base Salary: CAD $59,688.00 - 91,109.00

Apply on greenshield.csod.com About employer

Applications open in a new tab.

Job details

Pay: Base Salary: CAD $59,688.00 - 91,109.00
Experience: Minimum of 5 years of experience in group benefits and/ or related industries.
Posting language: English
Posted: Oct 16, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

This position of Client Service Representative will report to the Client Service Leader in the following capacities:

Provide on-going services to clients and advisors in dealing with a variety of questions, inquiries, solving issues and escalations.
Collaborate with Business Development Managers, Account Managers and other internal stakeholder to support our clients and advisors.Educate and empower clients and advisors on GSC processes and tools such as plan administration online and other services.
Participate in client meetings including new group implementations, problem solving sessions, and general client relationship building events, as required.
Play a key role in onboarding new clients, implement plan amendments, process terminations, and facilitate unique enrolment and benefit administration requirements.
Represent the service role in finalist presentations with BDMs, demonstrating GSC’s capabilities and our value proposition.
Work closely with internal teams to drive efficiencies and improve client experience.
Any other duties as required.

WHO WE'RE LOOKING FOR

The ideal candidate will be highly motivated by the opportunity to be a member of a thriving service team. Candidates will possess the following qualifications and attributes:

Bilingualism (French and English required): English proficiency is required for this position, as the incumbent must be able to communicate daily, both verbally and in writing, with English-speaking colleagues located outside Quebec in order to meet the needs of Quebec clients. The incumbent must also handle requests and inquiries from our English-speaking clients, as well as provide training to these clients and their employees.
University degree in administration or a combination of a college diploma and work experience in insurance.
Minimum of 5 years of experience in group benefits and/ or related industries.
Group insurance and health services industry knowledge
A passion for our clients and their plan members focusing on the delivery of high-quality service.
Excellent listening, verbal communication, and writing skills, in French and English
Be comfortable presenting GSC in various settings.
Strong relationship management and coaching skills.
Ability to problem solve, bring new ideas and make decisions and do so with a sharp focus on detail.
Ability to multi-task, establish priorities, and work well under pressure and be self-reliant
Have a positive attitude, and will enjoy learning from and teaching clients, internal partners, and your teammates.
Be a member of a highly effective team and have a focus first and foremost on the success of the team.
Be committed, professional, take ownership and accountability.
Strive to achieve excellence and have fun.
Proven ability to deliver presentations and build relationships.
Valid driver’s license and access to a personal vehicle is required.

NICE TO HAVE

AMF license for group Insurance.

WHAT WE OFFER

Base Salary: CAD $59,688.00 - 91,109.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for an existing vacancy.
Work model: Hybrid

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

Apply on greenshield.csod.com About employer

More about this job

Responsibilities

The Client Service Representative provides ongoing support to clients and advisors by resolving inquiries, solving issues, and managing escalations. They also collaborate with internal stakeholders to onboard new clients, facilitate plan administration, and represent the company in finalist presentations.

Requirements

Candidates must be bilingual in French and English and possess a university degree in administration or a college diploma with relevant insurance experience. A minimum of 5 years of experience in group benefits or related industries is required, along with a valid driver's license.

Skills

Bilingualism
Group benefits
Problem solving
Presentation skills
Coaching
Communication
Accountability
Insurance industry knowledge
Plan administration

Benefits

Health coverage
Dental coverage
Retirement savings
Paid time off
Well-being support

Visa sponsorship

Not detected in the job text

Keywords

Group benefits
Insurance
Health care
Client service
Bilingual
Account management
Plan administration
Stakeholder management
Onboarding
Relationship management
Coaching
Problem solving
Presentation
AMF license
Non-profit
Health equity
Payvider model
Mental health
Chronic disease management
Telemedicine
Pharmacy

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Customer service representative jobs in Saint-Lambert, QC and nearby

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Préposé(e), Service à la clientèle / Guest Service Representative

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