Jobs in Canada

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Added 27 mins ago
Part Time Tailor
Moores Clothing
Medicine Hat, AB
…alteration abilities, and a commitment to excellence. As a key member of a high-performing team, the Tailor is expected to demonstrate reliability, accuracy, efficiency, and a strong focus…
Added 27 mins ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
The ability to work independently while still being a good member of the shop team.
Added 58 mins ago
CH
Licensed Practical Nurse
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Are you looking for a place where people truly matter? At Covenant Health, we believe our team is what makes us special. As one of Alberta’s Top Employers for the past decade with one of…
Added 1 hour ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 1 hour ago
DC
Justice and Community Safety Leadership Instructor
Discovery Community College
Surrey, BC
- Part-time
Discovery Community College offers a truly close-knit team of people who are passionate about changing lives. As a member of this team, you will Discover all the best of Community, in both…
Added 1 hour ago
S
Commercial Lead
SYSTRA
Toronto, ON
- Full-time
Collaborates with senior management team to ensure corporate documents reflect commercial management strategy and sound commercial principles; leads discussion on contracting models and…
Added 1 hour ago
LH
Occupational Therapist - RTW
Lifemark Health Group
Kamloops, BC
- $55 to $70 CAD / hour
- Full-time
Demonstrated ability to work collaboratively as a member of a multidisciplinary team
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Kamloops, BC
- $87,000 to $121,000 CAD / year
- Full-time
As a Lifemark physiotherapist, you’ll be a vital member of a multidisciplinary team, empowering individuals to overcome challenges, improve their mobility, and achieve their health goals.…
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 1 hour ago
GM
Digital Media Specialist
Gaulin Media
Balzac, AB
- Full-time
…stable work environment where positive energy, creativity, and a service mindset are encouraged. We seek individuals who enjoy making a difference and contributing meaningfully to a vibrant…
Added 1 hour ago
TO
Occupational Therapist
The Ottawa Hospital
Ottawa, ON
- Full-time
…provide each patient with the world-class care, exceptional service and compassion we would want for our loved…
Added 2 hours ago
PR
Line Cook / Chef de Partie
Pluvio restaurant + rooms
Ucluelet, BC
- $53,000 CAD / year
- Full-time
We are a small kitchen team led by Chef Warren Barr, serving an ambitious dinner-only tasting menu that showcases exceptional Canadian ingredients and the seasons of the West Coast. We make…
Added 2 hours ago
LH
Occupational Therapist
Lifemark Health Group
AB · Edmonton, AB
- Full-time
Demonstrated ability to work collaboratively as a member of a multidisciplinary team.
Added 2 hours ago
AH
Food Service I
Alberta Health Services
Ponoka, AB
- Part-time
…Services (AHS), you can have all of that and more. As a Food Service Worker you have the opportunity to make a significant impact on patient and resident focused health care as a dedicated…
Added 2 hours ago
AH
Food Service I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. As a dedicated member of the Patient Food Services (PFS) department, you could make a…
Added 2 hours ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Supervise employees ensuring the appropriate and efficient completion of job functions, and that customer and staff member needs are addressed while maintaining both their safety and a high…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The South Health Campus (SHC) has four key pillars of service: Collaborative Practice, Wellness, Patient and Family Centered Care, and Innovation. These pillars are guiding the development…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
An exciting opportunity exists in AHS, Calgary Zone. The South Health Campus (SHC) is a full-service hospital that provides services to Calgary in high-need areas including Women’s Health,…
Added 2 hours ago
NR
Ontario Works Casemanager
Niagara Region
ON · Niagara, ON
- Full-time
Let us know why you would be an excellent team member by submitting your online application.
Added 2 hours ago
NR
Motor Vehicle Mechanic
Niagara Region
ON · Niagara, ON
- Full-time
Must hold a Skilled Trades Ontario Qualification as a Truck and Coach Technician (310T) and an Automotive Service Technician (310S) · Must possess working knowledge of the Highway Traffic Act and Regulations
Added 2 hours ago
AH
Biomedical Equipment Technologist III
Alberta Health Services
AB · Edmonton, AB
- Full-time
As a member of the Department of Clinical Engineering (Edmonton), the Biomedical Technologist III serves as a working lead, supporting the management of healthcare technology within their…
Added 2 hours ago
AH
Occupational Therapist I
Alberta Health Services
AB · Edmonton, AB
- Temporary
…individuals, groups, and communities. You may act as a direct service provider, consultant, educator, or advocate and function as an integral member of the healthcare team. You will engage…

Green Shield Canada

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (HYBRID) - copy

Windsor, ON, Canada

Base Salary: CAD $28.57 - 30.62

Apply on greenshield.csod.com About employer

Applications open in a new tab.

Job details

Pay: Base Salary: CAD $28.57 - 30.62
Work location: transitioning to Hybrid (2 days per week in office) after training
Posting language: English
Posted: Sep 30, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Base Salary: CAD $28.57 - 30.62

WORK ARRANGEMENT On-site, transitioning to Hybrid (2 days per week in office) after training

Day in the Life (Realistic Preview)

This role is fast-paced and demanding. Calls come one after another, and many involve members who are frustrated, stressed, or navigating real health and financial concerns. You’ll need to stay focused, think clearly, and communicate with confidence; often while managing multiple systems and delivering answers in real time. There is pressure, and some days will feel heavy.

But this work matters. In those same moments, you’re often the person who brings clarity, reassurance, and real solutions when people need it most. If you can stay grounded under pressure and take ownership of each call, you’ll have a direct impact; helping people move forward with confidence during situations that genuinely affect their lives.
At GreenShield, we’re creating better health for all Canadians. As a Contact Centre Services Representative (Customer Service Representative), you play a vital role in delivering on that mission. You are often the first point of connection for members, providers, and clients - providing respectful, knowledgeable, and reliable service through phone, email, and chat channels.

This role operates within a high-volume, performance-focused contact centre where quality, accuracy, and empathy are equally important. You’ll work as part of a collaborative team supported by experienced leaders and clear performance expectations.

Read to join the mission? Read below, and apply now

WHAT SUCCESS LOOKS LIKE
• Delivering consistent, respectful, and accurate service in every interaction
• Meeting service, quality, and schedule expectations
• Contributing positively to a fair, inclusive, and accountable team culture
• Adapting to new tools, processes, and service offerings
• Supporting members with clarity, care, and professionalism

WHO WE'RE LOOKING FOR
• Experience providing customer service in a fast-paced environment
• Professional-level communication skills in English
• Professional-level communication skills in French
• Comfort working with multiple systems and technologies at the same time
• Ability to remain seated for extended periods
• Strong problem-solving skills and ability to remain composed in complex situations
• Experience working collaboratively in a team environment

NICE TO HAVE
• Experience in healthcare, insurance, or benefits administration
Training
This role includes a comprehensive, in-person, training program, along with ongoing coaching, quality feedback, and learning opportunities.
Schedule
The call centre operates 365 days a year. Shifts range from 8am to 11pm from Monday to Sunday. Schedules are determined at the end of training. Most successful candidates will initially be assigned a 3:00 PM to 11:00 PM schedule with two consecutive days off each week. Days off are not typically scheduled on Saturday and Sunday. As additional shifts become available, employees may have opportunities to move into different schedules through the company's shift posting process.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

Apply on greenshield.csod.com About employer

More about this job

Responsibilities

Serve as the first point of contact for members, providers, and clients via phone, email, and chat to provide knowledgeable and reliable support. Manage high-volume interactions while maintaining accuracy, empathy, and professional standards in a fast-paced environment.

Requirements

Requires professional-level proficiency in both English and French and experience in a fast-paced customer service environment. Candidates must demonstrate strong problem-solving skills, the ability to manage multiple systems simultaneously, and the capacity to remain composed under pressure.

Skills

Customer service
Bilingualism
Communication
Problem-solving
Conflict resolution
Data entry
Multi-tasking
Empathy
Active listening
Time management
Professionalism
Adaptability

Benefits

Health insurance
Mental health support
Pharmacy services
Telemedicine
Chronic disease management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Health Insurance
Non-profit
Contact Centre
Bilingual
French
English
Healthcare
Benefits Administration
Hybrid
Performance-focused
Member Support
Claims Processing
Telemedicine
Mental Health
Chronic Disease Management
Social Enterprise

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Work requirements

Jobs in Canada