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Added 2 months ago
Senior Client Relationship Manager, Agriculture Commercial Banking , Ontario
Scotiabank
St. Catharines, ON
Pursues a business development program within the assigned market area according to agreed-upon growth objectives by:
Added 2 months ago
Project Manager, Engineering
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Added 2 months ago
Interim Client Experience Manager, 18 Month Contract
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…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…
Added 2 months ago
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- Full-time
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Added 2 months ago
EC
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- $35 to $40 CAD / hour
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Added 2 months ago
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SL
Associate Director, Client Data & Analytics - SLC Management
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SM
Associate Director, Client Data & Analytics - SLC Management
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Manager, Sales - Sales Instore Bakery CAN
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Added 2 months ago
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Project Manager
P&H
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Added 2 months ago
DRUG ACCESS CASE MANAGER
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Within this structure, reporting to the Manager, Health Systems, the Analyst, Health System Innovation supports alignment of our strategy with the broader health ecosystem - government,…
Added 2 months ago
C
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Added 2 months ago
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Added 2 months ago
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Added 2 months ago
BI
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Green Shield Canada

DRUG ACCESS CASE MANAGER

Toronto, ON, Canada
Windsor, ON, Canada

Base Salary: CAD $59,688.00 - 91,109.00

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Job details

Pay: Base Salary: CAD $59,688.00 - 91,109.00
Posting language: English
Posted: Sep 2, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Base Salary: CAD $59,688.00 - 91,109.00

The Analyst, Health System Innovation plays a central role in advancing GreenShield’s strategic ambition as Canada’s leading payor-provider health organization.

The Health System Innovation (HSI) team works to establish GreenShield as a trusted partner to the public system, advancing value-aligned public-private solutions that strengthen system capacity and ensure Canadians can access timely, integrated care in person and virtually.

Within this structure, reporting to the Manager, Health Systems, the Analyst, Health System Innovation supports alignment of our strategy with the broader health ecosystem - government, health authorities, hospitals, local stakeholders - through structured planning, content development, and coordinated sector engagement.

While the Analyst will primarily support the development and execution of innovative pilots and partnerships, they will also contribute across the full Health System Innovation lifecycle, from opportunity assessment and strategic planning, to evidence generation, evaluation, and scale. This role provides a unique opportunity to help shape how GreenShield identifies emerging market opportunities, tests new care models, and translates successful innovations into sustainable solutions that advance both health outcomes and business growth.

KEY RESPONSIBILITIES

Health Innovation & Partnerships

Maintain awareness of the Canadian healthcare landscape and support assessment of emerging health system opportunities (focus areas include mental health, chronic disease, virtual care, and pharmacy), including evaluation of strategic alignment, partnership potential, and scalability within GreenShield's payer-provider model
Synthesize evidence, jurisdictional insights, and stakeholder input into actionable recommendations that directly inform pilot design, care models, and go-to-market approaches in the public system
Develop executive level briefing materials, proposals, and presentations that support public sector engagement, RFP submissions, internal strategic alignment, and partnership pursuits
Lead day-to-day engagement with health system partners to advance priority initiatives, and move opportunities from concept through to execution
Coordinate cross-functional stakeholders across Government & Public Affairs, Strategy, Clinical, Product, and Operations teams to advance proof-of-concept and pilot initiatives, ensuring alignment to policy and funding priorities, stakeholder expectations, and Provider LOB strategic objectives

Project Management & Delivery

Support end-to-end execution of priority health system innovation initiatives varying in size and complexity, coordinating across internal teams and external partners to ensure alignment and timely execution of deliverables
Track and actively manage project milestones, risks, and dependencies, escalating issues and proposing solutions to maintain progress across complex, cross-functional initiatives
Own the development and maintenance of detailed workplans, governance materials, and reporting structures to enable effective program oversight and decision-making
Develop clear, compelling presentations, reports, and updates that communicate progress, outcomes, and impact to senior leadership and external stakeholders
Develop and operationalize evaluation frameworks, including tracking outcomes (clinical, patient, system, economic) to support continuous improvement, and evidence generation for future B2G scale opportunities
Support the translation of pilot learnings into recommendations for product development, operational improvements, commercialization opportunities, and broader health system adoption.

WHO WE'RE LOOKING FOR

Minimum 2 years of experience (including relevant co-ops or internships) in healthcare, preferably with experience in consulting, strategy, or project management in the Canadian public sector.
Undergraduate degree required, preferably in Health, Business, or a related field.
A genuine passion for healthcare and a strong willingness to learn.
Experience and comfort operating in a complex, fast-moving organizational environment; with an openness to take feedback, grow, and adapt to evolving priorities.
Skilled in stakeholder engagement and facilitation of group consensus and decision making.
Must be detail-oriented with strong problem solving and critical thinking skills.
Superior verbal and written communication skills and can present complex concepts clearly and effectively to senior leaders.
Demonstrated commitment to social impact and health equity, reflected through volunteer work, extracurricular activities, or personal experiences supporting underserved populations.

Additional Assets:

Professional fluency in French is highly desirable.
Professional background in government, digital health, pharmacy, or health insurance sectors.
Advanced academic training in both health sciences and management disciplines.
Clinical experience and/or membership in good standing with a Canadian regulated health profession.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The analyst supports the development and execution of health system innovation initiatives by coordinating with internal teams and external stakeholders. They are responsible for synthesizing evidence, managing project milestones, and creating executive-level briefing materials to advance strategic partnerships.

Requirements

Candidates must have at least 2 years of experience in healthcare, consulting, or project management within the Canadian public sector. An undergraduate degree in Health, Business, or a related field is required, along with strong communication and stakeholder engagement skills.

Skills

Healthcare Strategy
Project Management
Stakeholder Engagement
Public Sector Engagement
Strategic Planning
Data Analysis
Evidence Generation
Policy Alignment
Cross-functional Coordination
Critical Thinking
Problem Solving
Communication
Health Innovation
Market Opportunity Assessment
Report Writing

Visa sponsorship

Not detected in the job text

Keywords

Healthcare
Strategy
Project Management
Public Sector
Innovation
Stakeholder Engagement
Mental Health
Chronic Disease Management
Virtual Care
Pharmacy
Payvider Model
Health Equity
RFP
Policy
Clinical
Operations
Business Growth
Evidence Generation
Evaluation Frameworks
Consulting
Digital Health
Health Insurance
Strategic Planning
Cross-functional
Reporting

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