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Added 11 mins ago
NH
REGISTERED NURSE (RN), CLINICAL PRACTICE LEAD, MED SURG
Northern Health - BC
Fort St. James, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, this position contributes to the delivery of patient care and the enhancement of professional…
Added 11 mins ago
NH
REGISTERED NURSE (RN), OPERATING ROOM
Northern Health - BC
Hazelton, BC
- Full-time
…Nurse with a dedication for delivering compassionate patient care to join our team at Wrinch Memorial…
Added 11 mins ago
CG
Assistant Manager, Food Services, ETS
Compass Group Canada
Algoma Unorganized North Part, ON
- Full-time
Now, If You Were To Come On Board As An Assistant Manager, We’d Ask You To Do The Following For Us
Added 11 mins ago
MM
Supply Chain Supervisor
Mohawk Medbuy Corporation
Kingston, ON
- $71,757 to $84,101 CAD / year
- Full-time
Manages daily backorders and escalates critical issues to Manager / Director and clinical staff.
Added 11 mins ago
DG
Health, Safety and Environment (HSE Advisor)
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Vancouver, BC
- Full-time
Reporting to the Sr. Manager, HSE, the HSE Advisor will mainly support Dexterra's Transit Operations portfolio and will be responsible for providing leadership, guidance, and technical…
Added 11 mins ago
A
Senior Systems Engineer
Aviso
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 11 mins ago
CC
Project Manager (Fixed-Term 12 months)
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Surrey, BC
- Contract
As the Project Manager, you will support the achievement of business strategies by planning and managing complex projects involving multiple business units with multiple dependencies and…
Added 11 mins ago
S
Senior System Engineer
SCIEX
Vaughan, ON
- Full-time
The position reports to the System Engineering Manager and is part of the Product Development team located in Concord, Ontario. This is an on-site role.
Added 11 mins ago
CG
Food Service Supervisor
Compass Group Canada
Orillia, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 11 mins ago
MM
Senior Cloud and Infrastructure Engineer
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $95,000 to $103,000 CAD / year
- Full-time
Reporting to the Manager, Cloud Infrastructure and Security, the Senior Cloud & Infrastructure Engineer is responsible for building, operating, and improving the organization's Microsoft…
Added 11 mins ago
MR
General Manager
MyLife Retirement
Penetanguishene, ON
- Full-time
Role Description The General Manager is a full-time, on-site leadership role based in Chatham Kent, responsible for overseeing the day-to-day operations of the retirement community. This…
Added 11 mins ago
EH
Hotel General Manager
Evolution HR Services (Vancouver Island)
Nanaimo, BC
- Full-time
Are you a visionary Hotel General Manager or a seasoned Assistant General Manager ready for your next opportunity? Join the Inn on Long Lake and lead a hotel with an outstanding workplace…
Added 11 mins ago
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Kablamo
Toronto, ON
- Full-time
…with the intellectual horsepower to know what works and the care to make sure it actually does. Founded in 2017 in Australia, we’ve grown quickly across both markets, including the…
Added 11 mins ago
FB
Produce Production Assistant Manager
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Toronto, ON
- $21.5 CAD / hour
- Full-time
…fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you’ll help maintain…
Added 11 mins ago
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Account Manager, National Accounts - Hybrid - Markham, Ontario, Canada
ClaimsPro LP
Markham, ON
- Full-time
We have an existing opportunity to add a full-time Account Manager to our team!
Added 11 mins ago
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Added 11 mins ago
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Calgary, AB
- Full-time
External hires begin their Panda leadership journey as a Store Managers as part of our General Manager development path. This role is designed to prepare you for success as a future General…
Added 11 mins ago
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Project Manager
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Hamilton, ON
- Full-time
Reporting to the General Manager, the Project Manager is the main generator of revenue for the branch. As a Project Manager at BELFOR , you’ll oversee emergency and restoration projects…
Added 12 mins ago
H
Registered Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
The Registered Nurse is responsible for providing high quality holistic nursing care to oncology patients during their entire cancer care experience including: assessment, intervention,…
Added 12 mins ago
H
Registered Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
The Registered Nurse is responsible for providing high quality holistic nursing care to oncology patients during their entire cancer care experience including: assessment, intervention,…
Added 12 mins ago
H
Registered Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
The Registered Nurse is responsible for providing high quality holistic nursing care to oncology patients during their entire cancer care experience including: assessment, intervention,…
Added 12 mins ago
H
Registered Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
The Registered Nurse is responsible for providing high quality holistic nursing care to oncology patients during their entire cancer care experience including: assessment, intervention,…
Added 12 mins ago
H
Registered Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
The Registered Nurse is responsible for providing high quality holistic nursing care to oncology patients during their entire cancer care experience including: assessment, intervention,…
Added 12 mins ago
E
Site Technologies Analyst
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Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager , Network and Site Technologies, the Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions…
Added 12 mins ago
W
(CAN) Staff Pharmacist
Walmart
Calgary, AB
- Full-time
The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received during patient…

Green Shield Canada

PHARMACY COORDINATOR - FULL TIME/PERMANENT

Burnaby, BC, Canada

Base Salary: CAD $38,774.00 - 53,699.00 · Full-time

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Job details

Pay: Base Salary: CAD $38,774.00 - 53,699.00
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $38,774.00 - 53,699.00

GreenShield is seeking a Pharmacy Coordinator (known internally as Pharmacy Assistant) who is passionate about helping people, communicating clearly, and taking ownership of administrative and coordination tasks that directly impact patient care.

This role places a strong emphasis on prescription billing/processing, patient communication, documentation, coordination, and problem-solving. While pharmacy or healthcare experience is valuable, we are intentionally prioritizing mindset, motivation, and soft skills over technical background. We are looking for someone who is curious, resilient, organized, and excited to grow their career within GreenShield - not just within pharmacy operations.

The successful candidate will be supported through training and onboarding, with technical skills learned on the job. What matters most is your ability to communicate effectively, manage details, and consistently show up for patients and teammates.

Key Responsibilities

Patient Communication & Experience

Act as a key point of contact for patients via phone and email, providing clear, empathetic, and professional communication.
Support patients by answering routine questions related to prescriptions, refills, deliveries, coverage, and documentation, escalating clinical concerns to the pharmacist when appropriate.
Proactively follow up with patients to gather required information, confirm next steps, and ensure continuity of care.
Build trust with patients by explaining processes clearly and helping them navigate complex or time sensitive situations.
Contribute to a positive, respectful, and inclusive patient experience aligned with GreenShield values.

Administrative & Documentation Support

Accurately enter, update, and maintain patient and prescription information within pharmacy systems (e.g., Kroll).
Prepare and process prescriptions, including insurance claims, billing documentation, and third-party reimbursement and appropriate paperwork.
Identify and resolve billing or adjudication issues by coordinating with payers, prescribers, patient support programs, and internal teams.
Ensure copayments are processed accurately and documentation meets regulatory and internal standards.
Maintain organized, audit ready records with strong attention to detail.

Coordination & Workflow Management

Complete assigned tasks, billing, and trouble shooting orders according to GreenShield Pharmacy standard operating procedures and performance guidelines
Assist with scheduling prescription refills and coordinating medication deliveries to support uninterrupted patient therapy.
Work closely with pharmacists, nurses, clinics, physicians, and external partners to obtain required information and resolve issues.
Anticipate potential delays or gaps and take ownership of resolving them before they impact patients.
Take on additional responsibilities or projects as needed and assigned by the Manager, demonstrating flexibility and accountability.

WHO WE'RE LOOKING FOR

High school diploma or equivalent required.
Strong communication skills and comfort speaking with patients, providers, and internal partners.
A patient first mindset with genuine care for helping others navigate healthcare.
High attention to detail and pride in getting things right.
Resilience and persistence when working through complex or ambiguous situations.
Curiosity, motivation, and a desire to learn and grow within GreenShield.
Ability to manage multiple priorities in a fast paced, protocol‑driven environment.

Nice-to-have

Experience in pharmacy, healthcare, administration, retail, hospitality, call centres, or other high service environments is welcome.
Previous exposure to pharmacy systems (e.g., Kroll), billing, claims, or medical administration is an asset, but not required.
Experience working in structured, high-pressure, or customer‑focused environments (e.g., retail, hospitality, healthcare, tourism) is highly va

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Pharmacy Coordinator manages prescription billing, insurance claims, and patient documentation while serving as a primary point of contact for patient inquiries. They coordinate with healthcare providers and internal teams to ensure accurate medication delivery and resolve any administrative or clinical issues.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong communication and organizational skills. A patient-first mindset and the ability to thrive in a fast-paced, protocol-driven environment are essential for success in this role.

Skills

Prescription billing
Patient communication
Data entry
Problem-solving
Administrative support
Documentation
Insurance claims
Customer service
Attention to detail
Pharmacy operations
Coordination
Interpersonal skills
Time management
Empathy
Professional communication

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Coordinator
Pharmacy Assistant
Prescription processing
Kroll
Insurance claims
Adjudication
Patient care
Healthcare administration
Customer service
Documentation
Billing
Pharmacy operations
Communication
Data management
Non-profit
Social enterprise
Administrative support
Refill coordination
Medication delivery
Regulatory standards

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