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Added 3 mins ago
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 3 mins ago
SC
Receivables and Revenue Coordinator
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a detail-oriented and customer-focused Receivables and Revenue Coordinator to play a key role in supporting the organization’s financial health and cash flow…
Added 18 mins ago
Sun Life CHC Research & Program Operations Coordinator
Wilfrid Laurier University
Waterloo, ON
…resources that can inform CHC programming and be shared with internal and external audiences. The Research & Program Operations Coordinator will analyze program data, contribute to program…
Added 18 mins ago
Q(
Senior Health & Safety Manager
QEOSH (HSE) Staffing & Recruitment Inc.
Pickering, ON
- Full-time
Plan and organize, with the support of the H&S Coordinator, orientations, trainings and awareness sessions to ensure that all project personnel, service providers and third parties…
Added 18 mins ago
EV
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 18 mins ago
QM
Administrative Assistant
Quantum Management Services Ltd.
Mississauga, ON
- $55,000 to $58,000 CAD / year
- Full-time
We are seeking a highly organized, detail-oriented, and proactive Administrative Coordinator to support the President and department managers within an established organization operating in…
Added 33 mins ago
MM
Coordinator, Digital Marketing
Mini Mall Storage Properties
Calgary, AB
- Full-time
The Digital Marketing Coordinator supports lead generation and rental conversion by executing and optimizing paid digital campaigns, coordinating day-to-day website operations, supporting…
Added 48 mins ago
S
Estimator / Project Coordinator
SERV-A-YARD
Corunna, ON
- Full-time
Role Description The Estimator / Project Coordinator is a full-time, on-site role based in Corunna, ON, responsible for estimating work requests and bids on projects. The Project Estimator…
Added 1 hour ago
VG
Environmental Monitoring Coordinator
Vuntut Gwitchin Government
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- Full-time
Department Operations: Supports the Lands Manager in establishing internal processes to monitor and oversee work planning activities with external partners by ensuring compliance with…
Added 1 hour ago
M
Coordonnateur Logistique et transport // Logistics and Transport Coordinator
Metal7
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- Full-time
Ton rôle Tu seras au cœur de nos opérations quotidiennes à travers plusieurs volets stimulants :
Added 1 hour ago
Legislative Services Coordinator
City of Quinte West
Quinte West, ON
The Legislative Services Coordinator is responsible for providing accurate, technical, and timely secretariat support for City Council meetings and various boards and committee meetings.…
Added 1 hour ago
PRODUCTION AND LOGISTICS COORDINATOR, INTERNATIONAL
Boutique La Vie En Rose
Montreal, QC
Reporting to the International Division, the International Production and Logistics Coordinator plays a key role in coordinating and optimizing logistics operations related to our…
Added 1 hour ago
INTERNATIONAL LOGISTICS COORDINATOR
Boutique La Vie En Rose
Montreal, QC
…directly contribute to the efficiency of our international operations and to delivering a seamless partner…
Added 2 hours ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
…accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout…
Added 2 hours ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
…Steel family. Headquartered in Niagara Falls, Ontario, we have operations across Ontario, Quebec, Western Canada, and the US, providing steel service centre solutions and reinforcing…
Added 3 hours ago
MD
Scanning Services - Office & Admin Specialist, Senior
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: Tax Operations / Tax Ops-Scanning & Remittance
Added 3 hours ago
A
Maintenance Coordinator YYZ
AvPosts
Mississauga, ON
- Internship
…Service, People, and Community are ingrained throughout our operations and culture. The Maintenance Coordinator plays a key operational role in maintaining the airworthiness, reliability,…
Added 4 hours ago
RM
Clinical Nurse Specialist Navigator
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- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 4 hours ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
As the true conductor of operations, you play a key role in planning and the execution of maintenance activities for our buildings and infrastructure.
Added 5 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army in Canada
Prince Albert, SK
- Part-time
…and everyone living in it. They direct the shift to ensure operations are in line with the program policies. The Team Lead shall ensure residents safety while interacting in a positive,…
Added 5 hours ago
TS
Program Coordinator – Warming Centre
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Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 9 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 9 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Part-time
…and everyone living in it. They direct the shift to ensure operations are in line with the program policies. The Team Lead shall ensure residents safety while interacting in a positive,…
Added 9 hours ago
TC
Distribution Center Loss Prevention Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
- $44,197.5 to $61,876.5 CAD / year
- Full-time
We’re looking for a Distribution Centre Loss Prevention Coordinator to play a key role in safeguarding our operations. In this position, you’ll support LP awareness and shrink programs,…
Added 9 hours ago
TC
Retail Customer Service Coordinator Full time Winners-Pen Center
TJX Canada – Winners, Marshalls, HomeSense
St. Catharines, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Green Shield Canada

PHARMACY COORDINATOR - FULL TIME/PERMANENT

Burnaby, BC, Canada

Base Salary: CAD $38,774.00 - 53,699.00 · Full-time

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Job details

Pay: Base Salary: CAD $38,774.00 - 53,699.00
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $38,774.00 - 53,699.00

GreenShield is seeking a Pharmacy Coordinator (known internally as Pharmacy Assistant) who is passionate about helping people, communicating clearly, and taking ownership of administrative and coordination tasks that directly impact patient care.

This role places a strong emphasis on prescription billing/processing, patient communication, documentation, coordination, and problem-solving. While pharmacy or healthcare experience is valuable, we are intentionally prioritizing mindset, motivation, and soft skills over technical background. We are looking for someone who is curious, resilient, organized, and excited to grow their career within GreenShield - not just within pharmacy operations.

The successful candidate will be supported through training and onboarding, with technical skills learned on the job. What matters most is your ability to communicate effectively, manage details, and consistently show up for patients and teammates.

Key Responsibilities

Patient Communication & Experience

Act as a key point of contact for patients via phone and email, providing clear, empathetic, and professional communication.
Support patients by answering routine questions related to prescriptions, refills, deliveries, coverage, and documentation, escalating clinical concerns to the pharmacist when appropriate.
Proactively follow up with patients to gather required information, confirm next steps, and ensure continuity of care.
Build trust with patients by explaining processes clearly and helping them navigate complex or time sensitive situations.
Contribute to a positive, respectful, and inclusive patient experience aligned with GreenShield values.

Administrative & Documentation Support

Accurately enter, update, and maintain patient and prescription information within pharmacy systems (e.g., Kroll).
Prepare and process prescriptions, including insurance claims, billing documentation, and third-party reimbursement and appropriate paperwork.
Identify and resolve billing or adjudication issues by coordinating with payers, prescribers, patient support programs, and internal teams.
Ensure copayments are processed accurately and documentation meets regulatory and internal standards.
Maintain organized, audit ready records with strong attention to detail.

Coordination & Workflow Management

Complete assigned tasks, billing, and trouble shooting orders according to GreenShield Pharmacy standard operating procedures and performance guidelines
Assist with scheduling prescription refills and coordinating medication deliveries to support uninterrupted patient therapy.
Work closely with pharmacists, nurses, clinics, physicians, and external partners to obtain required information and resolve issues.
Anticipate potential delays or gaps and take ownership of resolving them before they impact patients.
Take on additional responsibilities or projects as needed and assigned by the Manager, demonstrating flexibility and accountability.

WHO WE'RE LOOKING FOR

High school diploma or equivalent required.
Strong communication skills and comfort speaking with patients, providers, and internal partners.
A patient first mindset with genuine care for helping others navigate healthcare.
High attention to detail and pride in getting things right.
Resilience and persistence when working through complex or ambiguous situations.
Curiosity, motivation, and a desire to learn and grow within GreenShield.
Ability to manage multiple priorities in a fast paced, protocol‑driven environment.

Nice-to-have

Experience in pharmacy, healthcare, administration, retail, hospitality, call centres, or other high service environments is welcome.
Previous exposure to pharmacy systems (e.g., Kroll), billing, claims, or medical administration is an asset, but not required.
Experience working in structured, high-pressure, or customer‑focused environments (e.g., retail, hospitality, healthcare, tourism) is highly va

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Pharmacy Coordinator manages prescription billing, insurance claims, and patient documentation while serving as a primary point of contact for patient inquiries. They coordinate with healthcare providers and internal teams to ensure accurate medication delivery and resolve any administrative or clinical issues.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong communication and organizational skills. A patient-first mindset and the ability to thrive in a fast-paced, protocol-driven environment are essential for success in this role.

Skills

Prescription billing
Patient communication
Data entry
Problem-solving
Administrative support
Documentation
Insurance claims
Customer service
Attention to detail
Pharmacy operations
Coordination
Interpersonal skills
Time management
Empathy
Professional communication

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Coordinator
Pharmacy Assistant
Prescription processing
Kroll
Insurance claims
Adjudication
Patient care
Healthcare administration
Customer service
Documentation
Billing
Pharmacy operations
Communication
Data management
Non-profit
Social enterprise
Administrative support
Refill coordination
Medication delivery
Regulatory standards

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