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Added 8 mins ago
DW
IT Project Manager
Durabuilt Windows & Doors
AB · Edmonton, AB
- Full-time
We are looking for an experienced IT Project Manager to lead business critical technology projects and help establish practical, scalable project management standards across our growing…
Added 8 mins ago
PHARMACY OPERATIONS MANAGER
Green Shield Canada
Canada
Other special projects and duties assigned by the Director of Pharmacy Operations as defined within the scope of the role
Added 8 mins ago
TFT - Manager, Quality & Performance
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
Establish and maintain quality assurance processes and protocols to uphold standards of excellence in products, servicers and operations
Added 8 mins ago
Superintendent
Pomerleau
Halifax, NS
As an experienced Superintendent working in the Building Operations team at Pomerleau Construction, you will support new and ongoing project growth, challenging industry standards with your…
Added 8 mins ago
C
Maintenance and Construction Coordinator
Civeo
AB · Edmonton International Airport, AB
- Full-time
…Coordinator to join our team and support Construction and Maintenance operations. This position plays a key role in keeping projects organized and on track by coordinating schedules,…
Added 23 mins ago
D
HR Manager
DWF
Quebec, QC
- Full-time
…services. We are looking for an experienced and highly skilled HR Manager who shares our purpose and vision and is passionate about delivering an exceptional colleague…
Added 23 mins ago
HP
Project Manager
HR Project Partners Inc.
Sudbury, ON
- $130,000 to $160,000 CAD / year
- Full-time
HR Project Partners is currently accepting resumes for a Project Manager on behalf of one of our clients. The Project Manager is responsible for the successful planning, execution,…
Added 23 mins ago
SR
Senior Payroll Specialist
Swim Recruiting
Burnaby, BC
- $75,000 to $85,000 CAD / year
- Full-time
…mostly BC/some Alberta. Opportunity to get involved in payroll projects and initiatives, like process improvements, system upgrades, and planning internal communication with employees on…
Added 23 mins ago
D
Human Resources Manager
DWF
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…services. We are looking for an experienced and highly skilled HR Manager who shares our purpose and vision and is passionate about delivering an exceptional colleague…
Added 23 mins ago
TS
Regional Manager - Vancouver
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 23 mins ago
TS
Regional Manager - Calgary
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 24 mins ago
D&
Administrative Supervisor
Day & Ross
Brampton, ON
- Full-time
Works on administrative projects as required by the Administration Manager / Terminal and Regional Managers.
Added 24 mins ago
B&
Project Manager - Mechanical Special Projects
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, ON
- $80,000 to $110,000 CAD / year
- Full-time
Black & McDonald’s Special Projects team is growing! If you are an independent, enthusiastic, and driven professional searching for an opportunity to build a solid foundation for your…
Added 24 mins ago
E
Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
Enbridge
Calgary, AB · Toronto, ON
- Full-time
…will shape engineering standards and asset strategies, guide projects from development through operations, and advance the safety, reliability, performance, and lifecycle value of BESS…
Added 24 mins ago
TH
Receiving Associate Full-Time - 7244 Huntsville
The Home Depot
Huntsville, ON
- Full-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 24 mins ago
KF
Senior Project Manager
Keller Foundations, Ltd.
Halton Hills, Ontario
- Other
Keller is looking for an experienced Senior Project Manager based out of our Acton, ON location.
Added 39 mins ago
PH
Social Worker - Cystic Fibrosis Clinic
Providence Healthcare
Vancouver, BC
- Temporary
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 39 mins ago
EC
Profit Centre Manager
EMCO Corporation
Brampton, ON
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 39 mins ago
PC
Construction Project Specialist
Parsons Corporation
AB · CAN AB (Virtual Office)
- Full-time
Parsons is the Main Construction Manager (MCM) for the Faro Mine Remediation Project located in the Yukon Territory. The Construction Project Specialist will support the development and…
Added 39 mins ago
Senior Manager, Learning, Growth & Experience
Bayshore
Mississauga, ON
If you are passionate about helping people grow, lead and thrive, the Senior Manager, Learning, Growth & Experience offers an opportunity to make an impact across Bayshore. This role is a…
Added 54 mins ago
M
Senior Project Manager
Multiplex
Toronto, ON
- Full-time
The Senior Project Manager is responsible to manage the project team and oversee all administrative functions and duties on all types and sized projects/scopes. This includes managing…
Added 54 mins ago
M
Project Manager
Multiplex
Toronto, ON
- $125,000 to $145,000 CAD / year
- Full-time
…opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people…
Added 54 mins ago
B
Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 54 mins ago
M
Specialist, Environmental Affairs
Morguard
Mississauga, ON
- Full-time
The Specialist, Environmental Affairs is accountable to the Manager, Environmental Affairs in the support, enhancement and promotion of Morguard’s environmental management system and…
Added 54 mins ago
P
Sales Manager - Utility Scale Wind Energy
Progressive
Montreal, QC
- $132,000 to $170,000 USD / year
- Full-time
A leading renewable energy organization is seeking a Sales Manager to drive utility-scale wind turbine sales across North America. This high-impact, customer-facing role is responsible for…

Green Shield Canada

PHARMACY COORDINATOR - FULL TIME/PERMANENT

Burnaby, BC, Canada

Base Salary: CAD $38,774.00 - 53,699.00 · Full-time

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Job details

Pay: Base Salary: CAD $38,774.00 - 53,699.00
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $38,774.00 - 53,699.00

GreenShield is seeking a Pharmacy Coordinator (known internally as Pharmacy Assistant) who is passionate about helping people, communicating clearly, and taking ownership of administrative and coordination tasks that directly impact patient care.

This role places a strong emphasis on prescription billing/processing, patient communication, documentation, coordination, and problem-solving. While pharmacy or healthcare experience is valuable, we are intentionally prioritizing mindset, motivation, and soft skills over technical background. We are looking for someone who is curious, resilient, organized, and excited to grow their career within GreenShield - not just within pharmacy operations.

The successful candidate will be supported through training and onboarding, with technical skills learned on the job. What matters most is your ability to communicate effectively, manage details, and consistently show up for patients and teammates.

Key Responsibilities

Patient Communication & Experience

Act as a key point of contact for patients via phone and email, providing clear, empathetic, and professional communication.
Support patients by answering routine questions related to prescriptions, refills, deliveries, coverage, and documentation, escalating clinical concerns to the pharmacist when appropriate.
Proactively follow up with patients to gather required information, confirm next steps, and ensure continuity of care.
Build trust with patients by explaining processes clearly and helping them navigate complex or time sensitive situations.
Contribute to a positive, respectful, and inclusive patient experience aligned with GreenShield values.

Administrative & Documentation Support

Accurately enter, update, and maintain patient and prescription information within pharmacy systems (e.g., Kroll).
Prepare and process prescriptions, including insurance claims, billing documentation, and third-party reimbursement and appropriate paperwork.
Identify and resolve billing or adjudication issues by coordinating with payers, prescribers, patient support programs, and internal teams.
Ensure copayments are processed accurately and documentation meets regulatory and internal standards.
Maintain organized, audit ready records with strong attention to detail.

Coordination & Workflow Management

Complete assigned tasks, billing, and trouble shooting orders according to GreenShield Pharmacy standard operating procedures and performance guidelines
Assist with scheduling prescription refills and coordinating medication deliveries to support uninterrupted patient therapy.
Work closely with pharmacists, nurses, clinics, physicians, and external partners to obtain required information and resolve issues.
Anticipate potential delays or gaps and take ownership of resolving them before they impact patients.
Take on additional responsibilities or projects as needed and assigned by the Manager, demonstrating flexibility and accountability.

WHO WE'RE LOOKING FOR

High school diploma or equivalent required.
Strong communication skills and comfort speaking with patients, providers, and internal partners.
A patient first mindset with genuine care for helping others navigate healthcare.
High attention to detail and pride in getting things right.
Resilience and persistence when working through complex or ambiguous situations.
Curiosity, motivation, and a desire to learn and grow within GreenShield.
Ability to manage multiple priorities in a fast paced, protocol‑driven environment.

Nice-to-have

Experience in pharmacy, healthcare, administration, retail, hospitality, call centres, or other high service environments is welcome.
Previous exposure to pharmacy systems (e.g., Kroll), billing, claims, or medical administration is an asset, but not required.
Experience working in structured, high-pressure, or customer‑focused environments (e.g., retail, hospitality, healthcare, tourism) is highly va

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Pharmacy Coordinator manages prescription billing, insurance claims, and patient documentation while serving as a primary point of contact for patient inquiries. They coordinate with healthcare providers and internal teams to ensure accurate medication delivery and resolve any administrative or clinical issues.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong communication and organizational skills. A patient-first mindset and the ability to thrive in a fast-paced, protocol-driven environment are essential for success in this role.

Skills

Prescription billing
Patient communication
Data entry
Problem-solving
Administrative support
Documentation
Insurance claims
Customer service
Attention to detail
Pharmacy operations
Coordination
Interpersonal skills
Time management
Empathy
Professional communication

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Coordinator
Pharmacy Assistant
Prescription processing
Kroll
Insurance claims
Adjudication
Patient care
Healthcare administration
Customer service
Documentation
Billing
Pharmacy operations
Communication
Data management
Non-profit
Social enterprise
Administrative support
Refill coordination
Medication delivery
Regulatory standards

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