Jobs in Canada

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Added 7 mins ago
MC
Building Superintendent
Medallion Corporation
Toronto, ON
- Full-time
Report major repairs, capital needs, and operational concerns to the Property Manager
Added 7 mins ago
RS
CEDO Technician
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Certified Exposure Device Operator (CEDO) certification is required
Added 7 mins ago
C
Gas Bar Manager Trainee
Co-op
Brandon, MB
- Full-time
The Gas Bar Manager Trainee is a developmental leadership position designed to prepare high-potential team members for future Gas Bar Manager opportunities. Through a structured blend of…
Added 22 mins ago
ML
Maintenance Helper (Night Shift)
Maple Leaf Foods Inc.
Bradford West Gwillimbury, ON · Bradford, Ontario
- Full-time
Shift Details: Monday – Friday, 10:00 PM Start (Night Shift) Reason for vacancy: Replacement Headcount
Added 37 mins ago
Z
Presales Engineer-Custom Software
Zazz
Canada
- Full-time
…and delivery. You are the client's partner, not the project…
Added 37 mins ago
LH
Care Coordinator
Lifemark Health Group
Grande Prairie, AB
- Full-time
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Added 37 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
Travel required: 2 days per week working out of town and away from home
Added 37 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Fort McMurray, AB · Ft McMurray, AB
Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.
Added 1 hour ago
Corporate Store Manager A - Store
Bulk Barn
Dartmouth, NS
Must have both POS and cash handling experience
Added 1 hour ago
C
Food Services Manager
Chartwell
Owen Sound, ON
- Full-time
Are you passionate about creating exceptional dining experiences for seniors? As a Food Service Manager at Chartwell, you will lead a dedicated team to deliver high-quality meals and…
Added 1 hour ago
CF
Sprinkler Fitter - Service
Classic Fire + Life Safety
Toronto, ON
- Full-time
Communicate with customers effectively and ensure the customer is receiving valuable quality service.
Added 2 hours ago
MC
Assistant Manager
Moores Clothing
Nanaimo, BC
- Full-time
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a…
Added 2 hours ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Toronto, ON
- Full-time
The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation.…
Added 2 hours ago
TF
Community Health Representative
Tsartlip First Nation
Brentwood Bay, BC
- Full-time
Assists members with health-benefit questions and concerns;
Added 2 hours ago
A
Cabin Services Team Member
AvPosts
Richmond, BC
- Internship
…requests Report equipment malfunctions and health and safety concerns to the duty manager Uphold high standards of safety and security at all times Support special projects, flight…
Added 2 hours ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Halifax, NS
- Full-time
The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation.…
Added 2 hours ago
MC
Store Lead
Moores Clothing
Oakville, ON
- Full-time
Leverages customer feedback to prevent or resolve customer concerns.
Added 2 hours ago
MC
Store Lead
Moores Clothing
Toronto, ON
- Full-time
Leverages customer feedback to prevent or resolve customer concerns.
Added 2 hours ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation.…
Added 2 hours ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation.…
Added 3 hours ago
H
Restaurant manager
Harvey's
Cambridge, ON
- Full-time
Added 3 hours ago
KC
Restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Golden, BC
- Full-time
Added 3 hours ago
EC
Assistant manager, restaurant
Ek Chai Kahani
Surrey, BC
- Full-time
Added 3 hours ago
S6
Catering service manager
Spicy 6 Fine Indian Cuisine
Vancouver, BC
- Full-time
Added 3 hours ago
T
Retail Floor Supervisor - Brampton (12-Month Contract)
Talize
Brampton, ON
- $45,760 CAD / year
- Contract
Resolve escalated customer concerns to ensure strong service recovery.

Green Shield Canada

PHARMACY COORDINATOR - ON-SITE - MISSISSAUGA

Canada

Base Salary: CAD $38,774.00 - 53,699.00

Apply on greenshield.csod.com About employer

Applications open in a new tab.

Job details

Pay: Base Salary: CAD $38,774.00 - 53,699.00
Posting language: English
Posted: Sep 28, 2026

Original job description

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $38,774.00 - 53,699.00

GreenShield is seeking a Pharmacy Coordinator (known internally as Pharmacy Assistant) who is passionate about helping people, communicating clearly, and taking ownership of administrative and coordination tasks that directly impact patient care.

This role places a strong emphasis on prescription billing/processing, patient communication, documentation, coordination, and problem-solving. While pharmacy or healthcare experience is valuable, we are intentionally prioritizing mindset, motivation, and soft skills over technical background. We are looking for someone who is curious, resilient, organized, and excited to grow their career within GreenShield - not just within pharmacy operations.

The successful candidate will be supported through training and onboarding, with technical skills learned on the job. What matters most is your ability to communicate effectively, manage details, and consistently show up for patients and teammates.

Key Responsibilities

Patient Communication & Experience

Act as a key point of contact for patients via phone and email, providing clear, empathetic, and professional communication.
Support patients by answering routine questions related to prescriptions, refills, deliveries, coverage, and documentation, escalating clinical concerns to the pharmacist when appropriate.
Proactively follow up with patients to gather required information, confirm next steps, and ensure continuity of care.
Build trust with patients by explaining processes clearly and helping them navigate complex or time sensitive situations.
Contribute to a positive, respectful, and inclusive patient experience aligned with GreenShield values.

Administrative & Documentation Support

Accurately enter, update, and maintain patient and prescription information within pharmacy systems (e.g., Kroll).
Prepare and process prescriptions, including insurance claims, billing documentation, and third-party reimbursement and appropriate paperwork.
Identify and resolve billing or adjudication issues by coordinating with payers, prescribers, patient support programs, and internal teams.
Ensure copayments are processed accurately and documentation meets regulatory and internal standards.
Maintain organized, audit ready records with strong attention to detail.

Coordination & Workflow Management

Complete assigned tasks, billing, and trouble shooting orders according to GreenShield Pharmacy standard operating procedures and performance guidelines
Assist with scheduling prescription refills and coordinating medication deliveries to support uninterrupted patient therapy.
Work closely with pharmacists, nurses, clinics, physicians, and external partners to obtain required information and resolve issues.
Anticipate potential delays or gaps and take ownership of resolving them before they impact patients.
Take on additional responsibilities or projects as needed and assigned by the Manager, demonstrating flexibility and accountability.

WHO WE'RE LOOKING FOR

High school diploma or equivalent required.
Strong communication skills and comfort speaking with patients, providers, and internal partners.
A patient first mindset with genuine care for helping others navigate healthcare.
High attention to detail and pride in getting things right.
Resilience and persistence when working through complex or ambiguous situations.
Curiosity, motivation, and a desire to learn and grow within GreenShield.
Ability to manage multiple priorities in a fast paced, protocol‑driven environment.

Nice-to-have

Experience in pharmacy, healthcare, administration, retail, hospitality, call centres, or other high service environments is welcome.
Previous exposure to pharmacy systems (e.g., Kroll), billing, claims, or medical administration is an asset, but not required.
Experience working in structured, high-pressure, or customer‑focused environments (e.g., retail, hospitality, healthcare, tourism) is highly va

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

Apply on greenshield.csod.com About employer

More about this job

Responsibilities

Communicate with patients by phone and email, answer routine prescription and delivery questions, follow up to gather information, and escalate clinical concerns to pharmacists. Process prescriptions, insurance claims, billing, and documentation; coordinate refills and deliveries; and work with healthcare partners to resolve issues and maintain continuity of care.

Requirements

A high school diploma or equivalent is required, along with strong communication skills, a patient-first approach, attention to detail, resilience, and the ability to manage multiple priorities. Pharmacy or healthcare experience and familiarity with systems such as Kroll, billing, or claims are assets but are not required; training is provided.

Skills

Patient Communication
Customer Service
Prescription Processing
Insurance Claims Processing
Billing and Adjudication
Patient Documentation
Attention to Detail
Organization
Problem-Solving
Workflow Coordination
Time Management
Resilience
Empathy
Recordkeeping
Teamwork
Communication

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Assistant
Prescription Processing
Prescription Billing
Insurance Claims
Third-Party Reimbursement
Kroll
Patient Communication
Patient Care
Refill Coordination
Medication Delivery
Pharmacy Systems
Billing Documentation
Claims Adjudication
Copayment Processing
Patient Records
Regulatory Standards
Standard Operating Procedures
Healthcare Coordination
Pharmacists
Prescribers
Patient Support Programs
Problem-Solving
Customer Service
Administrative Support

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Jobs in Canada