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Added 3 hours ago
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Unit Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
We work together to improve our health and well-being. Every day. For everyone.
Added 3 hours ago
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Continuing Care Assistant
HealthCareersInSask.ca
Craik, SK
- Part-time
Scheduled hours of work may be reduced when a statutory holiday is recognized
Added 3 hours ago
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Continuing Care Assistant
HealthCareersInSask.ca
Craik, SK
- Part-time
Scheduled hours of work may be reduced when a statutory holiday is recognized
Added 3 hours ago
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Assisted Daily Living Recreation Worker
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Provides personal care and social/recreation/leisure activities to enhance the physical and emotional well-being of clients/patients/residents.
Added 3 hours ago
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Assisted Daily Living Recreation Worker
HealthCareersInSask.ca
Elrose, SK
- Part-time
Job Description: Provides personal care and social/recreation/leisure activities to enhance the physical and emotional well-being of clients/patients/residents.
Added 4 hours ago
Rehabilitation Aide (Rehabilitation Assistant)
Winnipeg Regional Health Authority
Erickson, MB
Rehabilitation Aides work within rehabilitation programs in long term care, in acute care and in the community. Rehabilitation Aides carry out rehabilitation programs following the…
Added 4 hours ago
Unit Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, RN, RPN, and/or LPN, the Unit Assistant acts as a member of the health care team, assisting with patient care and providing…
Added 4 hours ago
Unit Assistant
Winnipeg Regional Health Authority
Swan River, MB
The Unit Assistant acts as a member of the health care team, assisting with patient care and providing basic supportive care as directed. The Unit Assistant demonstrates a commitment to the…
Added 4 hours ago
Nursing Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Successful completion of a Nursing Assistant program or equivalent (both the Health Care Aide and Unit Clerk programs) required.
Added 4 hours ago
Rehabilitation Aide (Rehabilitation Assistant)
Winnipeg Regional Health Authority
Swan River, MB
Rehabilitation Aides work within rehabilitation programs in long term care, in acute care and in the community. Rehabilitation Aides carry out rehabilitation programs following the…
Added 4 hours ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 7 hours ago
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Project Manager II
Fluor
Vancouver, BC
- Full-time
Accredited four (4) year degree or global equivalent in applicable field of study and seven (7) years of work-related experience or a combination of education and directly related…
Added 8 hours ago
QH
Novice Registered Nurse (RN) - Belleville Emergency Room
Quinte Health
Belleville, ON
- Full-time
…Our Team is made up of RN’s, RPN’s, Physician’s, Physician Assistant’s as well as a multidisciplinary team of Physio, OT & Allied Health, all of whom practice with our corporate values in…
Added 9 hours ago
PH
Patient Care Aide, Ambulatory Care Unit - BC Cancer - Surrey
Provincial Health Services Authority
Vancouver, BC
- Part-time
Graduation from a recognized Nursing Assistant Program or an equivalent combination of education, training, and experience.
Added 9 hours ago
FH
Medical Office Assistant, Mental Health and Substance Use Services
Fraser Health
Surrey, BC
- Part-time
Curious to learn what it’s like to work here? Connect with us!
Added 9 hours ago
Rehabilitation Assistant - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
…and under the supervision of therapists, the Rehabilitation Assistant, as an active member of the patient care team, works with individuals, families and groups to help educate and promote…
Added 9 hours ago
CC
Assistant Project Manager
CGI Constructors
Mississauga, ON
- Full-time
We currently have an opportunity open for an experienced Assistant Project Manager in our Toronto office.
Added 10 hours ago
FH
Medical Office Assistant, Mental Health and Substance Use Services
Fraser Health Authority
Surrey, BC
- $27.26 to $29.16 CAD / hour
- Part-time
Curious to learn what it’s like to work here? Connect with us!
Added 10 hours ago
SH
Position Summary:
Shared Health-Soins Communs
Winnipeg, MB
- Internship
Bachelor’s Degree in related field, including Social Work; Occupational Therapy (MOT); Counselling; or other. Registration with applicable College required.
Added 10 hours ago
FC
Advertising Specialist
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
Current work authorization for Canada is required for all openings.
Added 10 hours ago
SI
Client Services Assistant
Shannex Incorporated
Halifax, NS
- Temporary
…career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better…
Added 10 hours ago
K&
Early Childhood Educator L1/Kitchen Assistant
Kids & Company
Calgary, AB
- Full-time
Kitchen Assistant / Float (Level 1 ECE Required)
Added 10 hours ago
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Administrative Assistant
MNP
Abbotsford, BC
- Full-time
…support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group…
Added 10 hours ago
MW
Administrative assistant
Magic Wok Eatery
St. John's, NL
- From $21 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.
Added 10 hours ago
LH
Early childhood educator (ECE)
Little Hands Childcare Centre
Whitehorse, YT
- $22.63 to $33.82 CAD / hour
- Full-time
- On-site
Work must be completed at the physical location. There is no option to work remotely.

Green Shield Canada

PHARMACY COORDINATOR - ON-SITE - MISSISSAUGA

Canada

Base Salary: CAD $38,774.00 - 53,699.00

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Job details

Pay: Base Salary: CAD $38,774.00 - 53,699.00
Posting language: English
Posted: Sep 28, 2026

Original job description

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $38,774.00 - 53,699.00

GreenShield is seeking a Pharmacy Coordinator (known internally as Pharmacy Assistant) who is passionate about helping people, communicating clearly, and taking ownership of administrative and coordination tasks that directly impact patient care.

This role places a strong emphasis on prescription billing/processing, patient communication, documentation, coordination, and problem-solving. While pharmacy or healthcare experience is valuable, we are intentionally prioritizing mindset, motivation, and soft skills over technical background. We are looking for someone who is curious, resilient, organized, and excited to grow their career within GreenShield - not just within pharmacy operations.

The successful candidate will be supported through training and onboarding, with technical skills learned on the job. What matters most is your ability to communicate effectively, manage details, and consistently show up for patients and teammates.

Key Responsibilities

Patient Communication & Experience

Act as a key point of contact for patients via phone and email, providing clear, empathetic, and professional communication.
Support patients by answering routine questions related to prescriptions, refills, deliveries, coverage, and documentation, escalating clinical concerns to the pharmacist when appropriate.
Proactively follow up with patients to gather required information, confirm next steps, and ensure continuity of care.
Build trust with patients by explaining processes clearly and helping them navigate complex or time sensitive situations.
Contribute to a positive, respectful, and inclusive patient experience aligned with GreenShield values.

Administrative & Documentation Support

Accurately enter, update, and maintain patient and prescription information within pharmacy systems (e.g., Kroll).
Prepare and process prescriptions, including insurance claims, billing documentation, and third-party reimbursement and appropriate paperwork.
Identify and resolve billing or adjudication issues by coordinating with payers, prescribers, patient support programs, and internal teams.
Ensure copayments are processed accurately and documentation meets regulatory and internal standards.
Maintain organized, audit ready records with strong attention to detail.

Coordination & Workflow Management

Complete assigned tasks, billing, and trouble shooting orders according to GreenShield Pharmacy standard operating procedures and performance guidelines
Assist with scheduling prescription refills and coordinating medication deliveries to support uninterrupted patient therapy.
Work closely with pharmacists, nurses, clinics, physicians, and external partners to obtain required information and resolve issues.
Anticipate potential delays or gaps and take ownership of resolving them before they impact patients.
Take on additional responsibilities or projects as needed and assigned by the Manager, demonstrating flexibility and accountability.

WHO WE'RE LOOKING FOR

High school diploma or equivalent required.
Strong communication skills and comfort speaking with patients, providers, and internal partners.
A patient first mindset with genuine care for helping others navigate healthcare.
High attention to detail and pride in getting things right.
Resilience and persistence when working through complex or ambiguous situations.
Curiosity, motivation, and a desire to learn and grow within GreenShield.
Ability to manage multiple priorities in a fast paced, protocol‑driven environment.

Nice-to-have

Experience in pharmacy, healthcare, administration, retail, hospitality, call centres, or other high service environments is welcome.
Previous exposure to pharmacy systems (e.g., Kroll), billing, claims, or medical administration is an asset, but not required.
Experience working in structured, high-pressure, or customer‑focused environments (e.g., retail, hospitality, healthcare, tourism) is highly va

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth. Where your voice is heard and valued. Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Communicate with patients by phone and email, answer routine prescription and delivery questions, follow up to gather information, and escalate clinical concerns to pharmacists. Process prescriptions, insurance claims, billing, and documentation; coordinate refills and deliveries; and work with healthcare partners to resolve issues and maintain continuity of care.

Requirements

A high school diploma or equivalent is required, along with strong communication skills, a patient-first approach, attention to detail, resilience, and the ability to manage multiple priorities. Pharmacy or healthcare experience and familiarity with systems such as Kroll, billing, or claims are assets but are not required; training is provided.

Skills

Patient Communication
Customer Service
Prescription Processing
Insurance Claims Processing
Billing and Adjudication
Patient Documentation
Attention to Detail
Organization
Problem-Solving
Workflow Coordination
Time Management
Resilience
Empathy
Recordkeeping
Teamwork
Communication

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Assistant
Prescription Processing
Prescription Billing
Insurance Claims
Third-Party Reimbursement
Kroll
Patient Communication
Patient Care
Refill Coordination
Medication Delivery
Pharmacy Systems
Billing Documentation
Claims Adjudication
Copayment Processing
Patient Records
Regulatory Standards
Standard Operating Procedures
Healthcare Coordination
Pharmacists
Prescribers
Patient Support Programs
Problem-Solving
Customer Service
Administrative Support

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