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Added 24 mins ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Facilities Operations is accountable for leading the day-to-day delivery, performance, and continuous improvement of Facilities Management operations across IGM’s…
Added 24 mins ago
LD
Supervisor-Planning
Leonardo DRS
Bedford, NS
- Full-time
Reporting to the Director- Planning & Operations, the Planning Supervisor leads the planning team. The Planning Supervisor oversees production planning, and MRP activities to support…
Added 24 mins ago
G-
Area Fleet Director
GFL - Sewer Technologies Division
AB · Edmonton, AB
- Full-time
…America. We are seeking a strategic, results-driven Area Fleet Director to oversee regional fleet performance, asset utilization, and internal shop operations across our active branches and…
Added 25 mins ago
C
Staff Program Manager, Marketing Enablement
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
8+ years in marketing, revenue, or GTM enablement, learning & development, marketing operations, or a closely related technical field, with a track record of building systems and tools, not…
Added 25 mins ago
GE
Area Fleet Director
GFL Environmental Inc.
AB · Surrey, BC · Saskatoon, SK
- Full-time
…America. We are seeking a strategic, results-driven Area Fleet Director to oversee regional fleet performance, asset utilization, and internal shop operations across our active branches and…
Added 40 mins ago
Director, Corporate Accounting
Starburst
Canada
Starburst is seeking a hands-on Director of Corporate Accounting to lead our global accounting operations as we continue to scale. Reporting directly to the CFO, this role will own the…
Added 54 mins ago
KC
Associate Director, Funding
KV Capital
AB · Edmonton, AB
- Full-time
Reporting to the Vice President, Investment Management, the Associate Director, Funding is responsible for the oversight and execution of the Funding function within the Real Estate Debt…
Added 54 mins ago
K
Director of Operations
Kuehne+Nagel
Mississauga, ON
- Full-time
The Director of Operations is responsible for all Contract Logistics operational facilities including but not limited to the national strategy and initiatives, to ensure compliance to the…
Added 54 mins ago
C
Global HR Coordinator - Payments / Cross Border
Corpay
Toronto, ON
- Full-time
…across international markets. Reporting directly to the HR Director, People Operations, you will provide operational and administrative support to HR Business Partners and the HR Director,…
Added 1 hour ago
TO
Health And Safety Coordinator
Town of Slave Lake
Slave Lake, AB
- Full-time
We are looking for a Health and Safety Coordinator to join our team! Under the direction of the Director of Human Resources, the Health & Safety Coordinator is responsible for: Safety…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting to the Laboratory Director and working closely with the two Assistant Managers, the successful candidate will be a hands-on manager, present on the shop floor and involved in…
Added 1 hour ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting directly to the President and CEO, the Director of IT plays a strategic role across the entire network. They are responsible for defining, structuring, and developing the IT…
Added 1 hour ago
C
Global HR Coordinator - Payments / Cross Border
Corpay
Toronto, ON
- Full-time
…across international markets. Reporting directly to the HR Director, People Operations, you will provide operational and administrative support to HR Business Partners and the HR Director,…
Added 1 hour ago
AE
Business Development Partner - Weyburn | Estevan
Auto Electric Service
Weyburn, SK
- Full-time
Working closely with the Director of Business Development – Agriculture & Industrial, the Weyburn/Estevan team and our broader sales organization, you will identify opportunities,…
Added 1 hour ago
AE
Business Development Partner - Weyburn | Estevan
Auto Electric Service
Estevan, SK
- Full-time
Working closely with the Director of Business Development – Agriculture & Industrial, the Weyburn/Estevan team and our broader sales organization, you will identify opportunities,…
Added 1 hour ago
AE
Business Development Partner - Weyburn | Estevan
Auto Electric Service Ltd.
Estevan, SK
- Full-time
Working closely with the Director of Business Development - Agriculture & Industrial, the Weyburn/Estevan team and our broader sales organization, you will identify opportunities,…
Added 1 hour ago
CH
Senior Investment Analyst
Canadian Housing Acquisition Fund
Canada
- Full-time
…skills to the transaction process, working closely with the Director of Investments and other investment staff to prepare analysis that supports sound investment…
Added 1 hour ago
AE
Health & Safety Manager, Ontario Region
Agnico Eagle Mines Limited
Sudbury, ON
- Full-time
Reporting to the Corporate Director, Health and Safety, as the Health and Safety Manager, Ontario Region, is a strategic leader responsible for supporting health and safety operations…
Added 1 hour ago
ET
Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Director of Cybersecurity, you’ll be a senior hands-on member of the security team. You’ll own detection and response, drive vulnerability remediation, and help set the…
Added 1 hour ago
1E
Marketing Manager
1Click Energy Solutions
Toronto, ON
- $85,000 CAD / year
- Full-time
Reporting to the Director of Sales and Marketing, the Marketing Manager is a hands-on, revenue-focused leader responsible for the day-to-day operations of the marketing team and the…
Added 1 hour ago
SO
Talent Acquisition & HR Specialist
Source Office Furniture & Systems Ltd.
Burnaby, BC
- Contract
Supportive leadership: Work closely with an experienced HR Director who values collaboration, initiative, and professional development.
Added 1 hour ago
KA
Childcare Assistant Director- Cy Becker
Kepler Academy Early Learning & Child Care
AB · Edmonton, AB
- Full-time
Working with the Centre Director, you will overall be accountable for the management of daily operations, overseeing and leading the work of all staff at the childcare center and business…
Added 1 hour ago
Logistics - Supervisor, Supply Chain
Mohawk Medbuy Corporation (MMC)
Kingston, ON
Reporting to the Director, Supply Chain, the Supervisor, Supply Chain is accountable for daily oversight of the Logistics department and related functions as well as Supervision of…
Added 2 hours ago
M
Director, Learning & Development (L&D)
Movati
Toronto, ON
- Full-time
…growth. We are seeking a strategic, innovative and people-focused Director, L&D to lead our Learning & Development function and shape how our employees learn, develop and…

Green Shield Canada

PHARMACY OPERATIONS MANAGER

Canada

Base Salary: CAD $94,406.00 - 142,069.00

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Job details

Pay: Base Salary: CAD $94,406.00 - 142,069.00
Experience: 2 to 5 years of people leadership experience
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Management and oversight of the Pharmacy Operations Support Team including emerging centralized functions
Creating, documenting, optimizing workflows, SOP, training, and processes to ensure efficient, timely, and effective operations to fulfill patient pharmacy orders on an ongoing basis.
Develops and leads operational efficiency to support the recurring needs of biologics patients and toxin patients
Managing and overseeing the recruiting, hiring, onboarding, and training of personnel
Taking a lead towards continuous improvement initiatives, ongoing training, and optimization of cross-functional collaboration between the Dispensary, Nursing, logistics, and OnePoints, Programs, Toxins and external stakeholders (communication with PSPs, other pharmacies, MDs, patients, etc.)
Ensuring a high-level of customer service standards and patient experience on an ongoing basis with respect to fulfilling patient orders and customer interactions (quality of interactions; telephony, etc.)
Implementing and optimizing use of new software solutions (Phox, Kroll,Nexi, etc.) and leveraging new innovation of Botox BUD 9 days
Lead Pharmacy Operations transformation into a process-oriented operations.
Drive a culture of operational excellence and quality continuous improvement on the team with strict adherence to process standards and KPIs
Adopting and championing the implementation of new software solutions for the team and optimizing staff usage on an ongoing basis
Functioning as a pharmacist in the dispensary as needed to contribute to patient care activities and checking of prescriptions for technical, financial, and clinical quality (flexible)
Other special projects and duties assigned by the Director of Pharmacy Operations as defined within the scope of the role

WHO WE'RE LOOKING FOR

A university degree in science or health-related field
Licensed, registered Pharmacist in good standing with the Ontario College of Pharmacists considered strong asset
2 to 5 years of people leadership experience
Proven track record of operational efficiency, performance, and leading teams through change
2 to 5 years of working in specialty pharmacy, pharmacy, or healthcare operations
Strong working knowledge of the regulatory and competitive environment for prescription drugs and pharmacy benefits; awareness and ability to anticipate key trends
Excellent analytical, listening, verbal and written communication skills.
Bilingual communication skills, English and French considered a valued asset.
Bachelor of Science, Pharmacy
Knowledge of medication, dosage measurement, pharmacy law and medical terminology
Strong knowledge of financial and operational aspects of pharmacy
Experience with pharmacy software Kroll is an asset
Previous experience with Google Suite, Microsoft Excel, Word, and Outlook is an asset

WHAT WE OFFER

Base Salary: CAD $94,406.00 - 142,069.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for an existing vacancy.
Work model: On-site

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Pharmacy Operations Manager oversees the Pharmacy Operations Support Team, focusing on workflow optimization, SOP development, and operational efficiency. The role also involves managing personnel, implementing new software solutions, and functioning as a pharmacist in the dispensary as needed.

Requirements

Candidates must hold a university degree in a science or health-related field and possess 2 to 5 years of people leadership and pharmacy operations experience. A license as a registered Pharmacist in Ontario is considered a strong asset.

Skills

Pharmacy operations
People leadership
Operational efficiency
Process optimization
SOP development
Change management
Customer service
Regulatory compliance
Analytical skills
Communication skills
Medication knowledge
Pharmacy law
Medical terminology
Kroll software
Google Suite
Microsoft Office

Benefits

Health coverage
Dental coverage
Retirement savings
Paid time off
Well-being support

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Operations
Biologics
Toxin Patients
SOP
Operational Excellence
KPI
Phox
Kroll
Nexi
Botox
Dispensary
Nursing
Logistics
Healthcare Operations
Prescription Drugs
Pharmacy Benefits
Regulatory Environment
Google Suite
Microsoft Excel
Microsoft Word
Microsoft Outlook
Patient Care
Clinical Quality
Continuous Improvement
Health Equity

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