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Added 14 mins ago
FS
Shelter Worker - Full-time
Family Services of Greater Vancouver
Vancouver, BC
- $25 to $28 CAD / hour
- Full-time
…of youth from the street to residences and provide referral information where possible to clients. The position will consist of working with a variety of at-risk and homeless youth…
Added 15 mins ago
SI
Manager, Underwriting Member & Co-operative Business
Sovereign Insurance
Toronto, ON
- Full-time
The Manager, Underwriting Member & Co-operative Business leads the underwriting function for a specialized portfolio, ensuring profitable growth, sound risk management, and exceptional…
Added 15 mins ago
Q
Senior Product Manager, Accounts, Billing, & Compliance
Quo
Remote, Canada
- Full-time
- Remote
Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We're not just building a phone system. We're setting a new…
Added 15 mins ago
NB
Warehouse Superintendent
Neptune Bulk Terminals
North Vancouver, BC
- Full-time
· Working under a dotted-line accountability to the Supply Chain Services Manager, the Warehouse Superintendent shall:
Added 15 mins ago
ZF
Territory Sales Manager – Ottawa and Quebec
Zwiesel Fortessa Americas LLC
Quebec, QC
- $50,000 to $60,000 CAD / year
- Full-time
The Territory Sales Manager is responsible for driving revenue growth and retaining key accounts within their assigned territory. This role serves as the primary point of contact for…
Added 15 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Associate Customer Success Manager will own consumption and adoption outcomes across a portfolio of mid-complexity customers, operating with judgment and autonomy within your portfolio…
Added 15 mins ago
W
Quality Continuous Improvement Technician (Night Shift)
Wonderbrands
Toronto, ON · Etobicoke, ON
- Other
…as part of the VQS process, ensuring that detailed product information is available for evaluation. They utilize Six Sigma methodologies for data gathering and analysis to identify…
Added 15 mins ago
D
Senior System Engineer
Danaher
Concord, ON
- Full-time
The position reports to the System Engineering Manager and is part of the Product Development team located in Concord, Ontario. This is an on-site role.
Added 28 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 28 mins ago
A
Tax Manager
Armco
Halifax, NS
- Full-time
The Tax Manager is responsible for the proactive management of the tax function across the Armoyan group of companies; and collaborates with VP Taxation in relation to management and…
Added 28 mins ago
UH
Registered Nurse - Inpatient Leukemia
University Health Network
Toronto, ON
- Contract
Excellent organizational and time management skills
Added 28 mins ago
UH
Registered Nurse - Amputee Rehabilitation Service
University Health Network
Toronto, ON
- Part-time
Ability leading others, including the effective management of challenging interpersonal situations
Added 28 mins ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Added 28 mins ago
FH
Front Office Supervisor
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Carry out performance management consistently with the standards set out by the Department Head and Talent & Culture
Added 28 mins ago
M
Lead Full Stack Engineer
Manulife
Waterloo, ON
- Full-time
Front-end development: React, micro-frontends, enterprise component or design libraries, CSS, Tailwind, SCSS, and React state management and data fetching.
Added 28 mins ago
B
Operational Readiness Manager
BGIS
Markham, ON
- Full-time
The Operational Readiness Manager manages a team of resources to deliver relocation, furniture installation and furniture decommissioning services for our client. They support the planning…
Added 28 mins ago
M
Manager, Corporate & Strategic Partnerships
Metrolinx
Toronto, ON · Greater Toronto Area, Canada
- $123,026 to $168,886 USD / year
- Full-time
Our Non-Fare Sales Office is seeking a Manager, Corporate & Strategic Partnerships for a 14-month contract to lead the growth of corporate and strategic partnerships. This role is…
Added 28 mins ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 28 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Mississauga, ON
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 28 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Kitchener, ON
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 28 mins ago
LB
Senior Administration , Client Bank
Laurentian Bank
Toronto, ON
- Full-time
Completes daily workload within timeframes set by Laurentian Bank and addresses any issues with the direct manager.
Added 28 mins ago
G
Regional Facility Manager - Remote, Vancouver
Guckenheimer
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
The Regional Operations Manager provides leadership to key accounts that are Integrated Facility Services operations in North America.
Added 28 mins ago
K
National Sea Logistics Implementation Project Expert
Kuehne+Nagel
Richmond, BC
- Full-time
Are you an experienced project manager with a passion for customer onboarding, process optimization, and supply chain technology? Join Kuehne+Nagel as a National Sea Logistics…
Added 28 mins ago
BV
Project Manager - Environmental Laboratory
Bureau Veritas
Quebec, QC
- Full-time
Bureau Veritas is looking for a Environmental Project Manager to join our environmental laboratory in Sainte-Foy, QC
Added 28 mins ago
CO
IT Service Desk Analyst Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
…organization when interacting with the IT Division (Incident Management Process), and as such, the IT Service Desk Analyst will be responsible for creating heat tickets and tasks in the…

Green Shield Canada

PHARMACY OPERATIONS MANAGER

Canada

Base Salary: CAD $94,406.00 - 142,069.00

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Job details

Pay: Base Salary: CAD $94,406.00 - 142,069.00
Experience: 2 to 5 years of people leadership experience
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Management and oversight of the Pharmacy Operations Support Team including emerging centralized functions
Creating, documenting, optimizing workflows, SOP, training, and processes to ensure efficient, timely, and effective operations to fulfill patient pharmacy orders on an ongoing basis.
Develops and leads operational efficiency to support the recurring needs of biologics patients and toxin patients
Managing and overseeing the recruiting, hiring, onboarding, and training of personnel
Taking a lead towards continuous improvement initiatives, ongoing training, and optimization of cross-functional collaboration between the Dispensary, Nursing, logistics, and OnePoints, Programs, Toxins and external stakeholders (communication with PSPs, other pharmacies, MDs, patients, etc.)
Ensuring a high-level of customer service standards and patient experience on an ongoing basis with respect to fulfilling patient orders and customer interactions (quality of interactions; telephony, etc.)
Implementing and optimizing use of new software solutions (Phox, Kroll,Nexi, etc.) and leveraging new innovation of Botox BUD 9 days
Lead Pharmacy Operations transformation into a process-oriented operations.
Drive a culture of operational excellence and quality continuous improvement on the team with strict adherence to process standards and KPIs
Adopting and championing the implementation of new software solutions for the team and optimizing staff usage on an ongoing basis
Functioning as a pharmacist in the dispensary as needed to contribute to patient care activities and checking of prescriptions for technical, financial, and clinical quality (flexible)
Other special projects and duties assigned by the Director of Pharmacy Operations as defined within the scope of the role

WHO WE'RE LOOKING FOR

A university degree in science or health-related field
Licensed, registered Pharmacist in good standing with the Ontario College of Pharmacists considered strong asset
2 to 5 years of people leadership experience
Proven track record of operational efficiency, performance, and leading teams through change
2 to 5 years of working in specialty pharmacy, pharmacy, or healthcare operations
Strong working knowledge of the regulatory and competitive environment for prescription drugs and pharmacy benefits; awareness and ability to anticipate key trends
Excellent analytical, listening, verbal and written communication skills.
Bilingual communication skills, English and French considered a valued asset.
Bachelor of Science, Pharmacy
Knowledge of medication, dosage measurement, pharmacy law and medical terminology
Strong knowledge of financial and operational aspects of pharmacy
Experience with pharmacy software Kroll is an asset
Previous experience with Google Suite, Microsoft Excel, Word, and Outlook is an asset

WHAT WE OFFER

Base Salary: CAD $94,406.00 - 142,069.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for an existing vacancy.
Work model: On-site

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Pharmacy Operations Manager oversees the Pharmacy Operations Support Team, focusing on workflow optimization, SOP development, and operational efficiency. The role also involves managing personnel, implementing new software solutions, and functioning as a pharmacist in the dispensary as needed.

Requirements

Candidates must hold a university degree in a science or health-related field and possess 2 to 5 years of people leadership and pharmacy operations experience. A license as a registered Pharmacist in Ontario is considered a strong asset.

Skills

Pharmacy operations
People leadership
Operational efficiency
Process optimization
SOP development
Change management
Customer service
Regulatory compliance
Analytical skills
Communication skills
Medication knowledge
Pharmacy law
Medical terminology
Kroll software
Google Suite
Microsoft Office

Benefits

Health coverage
Dental coverage
Retirement savings
Paid time off
Well-being support

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Operations
Biologics
Toxin Patients
SOP
Operational Excellence
KPI
Phox
Kroll
Nexi
Botox
Dispensary
Nursing
Logistics
Healthcare Operations
Prescription Drugs
Pharmacy Benefits
Regulatory Environment
Google Suite
Microsoft Excel
Microsoft Word
Microsoft Outlook
Patient Care
Clinical Quality
Continuous Improvement
Health Equity

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