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Added 11 mins ago
MA
Director of Public Practice - 4-Day Work Week
McLenehan and Associates Chartered Professional Accountants
Winnipeg, MB
- Full-time
We are putting Directors in place who hold full responsibility for their departments. A Director of Business Development and a Director of People and Culture are already in their seats. The…
Added 11 mins ago
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Senior Developer, Rapid Innovation Development
MNP
AB · Calgary, AB
- Full-time
Lead the architecture, design and hands-on development of rapid software experiments, prototypes and MVPs, from initial concept through user validation and transition recommendations
Added 26 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and…
Added 26 mins ago
AC
Intermediate Electrical Engineering Project Manager
Accenture Construct
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced Project Manager to lead the delivery of complex infrastructure construction projects based in Ottawa. This role is responsible for managing projects from…
Added 41 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
…technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development,…
Added 41 mins ago
S
Legal Counsel
Solink
Remote, Canada
- $116,659 to $170,000 CAD / year
- Full-time
- Remote
…collaborate across teams, and connect their work to broader team and business…
Added 41 mins ago
OI
Systems Sr Designer
Orthosoft Inc.
Montreal, QC
- Other
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development…
Added 41 mins ago
UH
Cogito Business Intelligence Developer, Cogito Reporting
University Health Network
Toronto, ON
- Full-time
…Data Engineers, Clinical/SME teams and Other Epic Application Team, this position is responsible to create Epic Cogito reporting content, mainly focusing on integrating AI and cognitive…
Added 41 mins ago
M
Stagiaire en affaires médicales / Medical Affairs Intern
Merck
Kirkland, QC
- Full-time
Our Medical Affairs team advances patient care by engaging in scientific exchange with external medical experts and industry professionals ensuring the scientific value of our products is…
Added 41 mins ago
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Coordonateur·trice au succès client / Customer Success Coordinator
Fundica
Montreal, QC
- Full-time
You will work closely with the President and our business development, marketing, product, software development, and funding analysis teams. You will support our growth across the United…
Added 41 mins ago
MN
Safety Consultant
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead safety assessment processes, including hazard identification, risk analysis, and safety requirements allocation.
Added 41 mins ago
AC
Infrastructure & Capital Projects - Project Manager, COM
Accenture Construct
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced Project Manager to lead the delivery of complex infrastructure construction projects based in Ottawa. This role is responsible for managing projects from…
Added 41 mins ago
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Technical Architect
enableIT
Toronto, ON
- Contract
Client & Banking Technology team seeks an experienced Technology Technical architect to design application systems, define architecture patterns, modernize technology stacks, and serve as a…
Added 41 mins ago
A
Transformation Director : Toronto, ON (Hybrid) : FTE
AceStack
Toronto, ON
- Full-time
· Provide leadership and direction to project team members and stakeholders to ensure project success.
Added 56 mins ago
Technical Sales Representative - Channel Sales
Vertiv
Mississauga, ON
…customers and Vertiv sales associates, culminating in an integrated team sales…
Added 56 mins ago
Inside Sales Representative - Power
Vertiv
Mississauga, ON
…Sales Representative is responsible for supporting the sales team in assisting customers through the entire sales cycle. The role works directly with customer opportunities to provide new…
Added 56 mins ago
EM
Project Manager - Control System Upgrades
Evertz Microsystems Limited
Burlington, ON
- Full-time
Evertz is hiring a Project Manager to lead software upgrade (regression) projects for large-scale broadcast and media systems, including SDVN / MAGNUM environments. You will drive each…
Added 56 mins ago
MD
Retirement Services Specialist Principal - Member Counseling Team Lead
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…interpersonal, and mathematical skills to serve as our Member Counseling Team…
Added 56 mins ago
MD
Retirement Services Specialist Principal - Member Services Team Lead
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…by providing benefits, support resources, and training and development…
Added 56 mins ago
AS
Devops Engineer - Cloud Migration
Apex Systems
Toronto, ON
- $45 to $49 USD / hour
- Full-time
…the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training,…
Added 56 mins ago
Y
Sales Development Representative - Outbound B2B
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 56 mins ago
T
Project Estimator
TEEMA
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Lead the coordination of bid proposal development, ensuring all internal stakeholders contribute on schedule.
Added 1 hour ago
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Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
Join a team that’s shaping the future of sourcing at BMO. We’re looking for a strategic thinker who thrives in complexity, builds strong relationships, and is excited to grow with us. This…
Added 1 hour ago
A
Member of Technical Staff - RTOS & Virtualization
Aptiv
Ottawa, ON
- Full-time
You will join the Helix Virtualization Platform development team, delivering mission-critical Real-Time Operating System technology for avionics and automotive applications.
Added 1 hour ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a senior member of the team, you will be accountable for outcomes, not only assigned tasks. You will lead medium-sized technical initiatives from end to end, set a high engineering…

Green Shield Canada

PHARMACY OPERATIONS MANAGER

Canada

Base Salary: CAD $94,406.00 - 142,069.00

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Job details

Pay: Base Salary: CAD $94,406.00 - 142,069.00
Experience: 2 to 5 years of people leadership experience
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Management and oversight of the Pharmacy Operations Support Team including emerging centralized functions
Creating, documenting, optimizing workflows, SOP, training, and processes to ensure efficient, timely, and effective operations to fulfill patient pharmacy orders on an ongoing basis.
Develops and leads operational efficiency to support the recurring needs of biologics patients and toxin patients
Managing and overseeing the recruiting, hiring, onboarding, and training of personnel
Taking a lead towards continuous improvement initiatives, ongoing training, and optimization of cross-functional collaboration between the Dispensary, Nursing, logistics, and OnePoints, Programs, Toxins and external stakeholders (communication with PSPs, other pharmacies, MDs, patients, etc.)
Ensuring a high-level of customer service standards and patient experience on an ongoing basis with respect to fulfilling patient orders and customer interactions (quality of interactions; telephony, etc.)
Implementing and optimizing use of new software solutions (Phox, Kroll,Nexi, etc.) and leveraging new innovation of Botox BUD 9 days
Lead Pharmacy Operations transformation into a process-oriented operations.
Drive a culture of operational excellence and quality continuous improvement on the team with strict adherence to process standards and KPIs
Adopting and championing the implementation of new software solutions for the team and optimizing staff usage on an ongoing basis
Functioning as a pharmacist in the dispensary as needed to contribute to patient care activities and checking of prescriptions for technical, financial, and clinical quality (flexible)
Other special projects and duties assigned by the Director of Pharmacy Operations as defined within the scope of the role

WHO WE'RE LOOKING FOR

A university degree in science or health-related field
Licensed, registered Pharmacist in good standing with the Ontario College of Pharmacists considered strong asset
2 to 5 years of people leadership experience
Proven track record of operational efficiency, performance, and leading teams through change
2 to 5 years of working in specialty pharmacy, pharmacy, or healthcare operations
Strong working knowledge of the regulatory and competitive environment for prescription drugs and pharmacy benefits; awareness and ability to anticipate key trends
Excellent analytical, listening, verbal and written communication skills.
Bilingual communication skills, English and French considered a valued asset.
Bachelor of Science, Pharmacy
Knowledge of medication, dosage measurement, pharmacy law and medical terminology
Strong knowledge of financial and operational aspects of pharmacy
Experience with pharmacy software Kroll is an asset
Previous experience with Google Suite, Microsoft Excel, Word, and Outlook is an asset

WHAT WE OFFER

Base Salary: CAD $94,406.00 - 142,069.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for an existing vacancy.
Work model: On-site

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Pharmacy Operations Manager oversees the Pharmacy Operations Support Team, focusing on workflow optimization, SOP development, and operational efficiency. The role also involves managing personnel, implementing new software solutions, and functioning as a pharmacist in the dispensary as needed.

Requirements

Candidates must hold a university degree in a science or health-related field and possess 2 to 5 years of people leadership and pharmacy operations experience. A license as a registered Pharmacist in Ontario is considered a strong asset.

Skills

Pharmacy operations
People leadership
Operational efficiency
Process optimization
SOP development
Change management
Customer service
Regulatory compliance
Analytical skills
Communication skills
Medication knowledge
Pharmacy law
Medical terminology
Kroll software
Google Suite
Microsoft Office

Benefits

Health coverage
Dental coverage
Retirement savings
Paid time off
Well-being support

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Operations
Biologics
Toxin Patients
SOP
Operational Excellence
KPI
Phox
Kroll
Nexi
Botox
Dispensary
Nursing
Logistics
Healthcare Operations
Prescription Drugs
Pharmacy Benefits
Regulatory Environment
Google Suite
Microsoft Excel
Microsoft Word
Microsoft Outlook
Patient Care
Clinical Quality
Continuous Improvement
Health Equity

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