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Added 8 mins ago
TS
Senior Business Development Manager
TalentSphere Staffing Solutions
Vancouver, BC
- $120,000 to $160,000 CAD / year
- Full-time
…they are seeking an experienced and entrepreneurial Senior Manager, Business Development to lead strategic growth initiatives and develop new business…
Added 8 mins ago
TS
Senior Project Manager
TalentSphere Staffing Solutions
Richmond, BC
- Full-time
Grow your Construction career as a Senior Project Manager with an established General Contractor in the Commercial Construction, Design/Build arena! With a focus on Commercial, Light…
Added 23 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
NL · ST JOHN'S, NL
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 23 mins ago
Markville (7) - Keyholder
Zwilling J.A. Henckels Canada Ltd
Markham, ON
Uphold ZWILLING's customer service standards by actively listening to customer preferences and addressing their needs with product information.
Added 52 mins ago
AC
Food Retail Brand Location Supervisor
Aramark Canada
Kingston, ON
- Part-time
Manage revenue control procedures, working closely with the manager & management team.
Added 52 mins ago
S
Organ Recovery Assistant, Organ Donation & Hospital Development - BC Transplant Society
Sanya’k̓ula
Vancouver, BC
- Part-time
Reporting to the Clinical Operations Manager, Organ Donation, the Organ Recovery Assistant (ORA) functions as an integral part of the Organ Donation and Hospital Development (ODHD) team.
Added 53 mins ago
SC
préposé(e) aux services – Syndiqué | Funeral Attendant Union
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Montreal, QC
- Part-time
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Added 1 hour ago
MG
Resident Service Coordinator - The Pavilion Apts.
Monroe Group Ltd.
Pavilion 1, BC
- Full-time
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Added 1 hour ago
SA
Assistant Restaurant Manager at Dunkin
SSP America
Mississauga, ON
- Full-time
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Added 1 hour ago
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RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 1 hour ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 1 hour ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 1 hour ago
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Archives Technician II
Government of Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Manager of Government Records Lifecycle Management, this is one of two positions located at the Provincial Records Centre (PRC). This position performs a variety of duties…
Added 1 hour ago
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Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
HT
IT Internal Auditor
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Bolton, ON
- Full-time
…of our internal audit framework built on an enterprise risk management governance model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The…
Added 1 hour ago
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Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
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Associate, Compensation (12 to 15-month contract)
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Montreal, QC
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Fiera Capital is a global independent asset manager with an entrepreneurial culture and a clear vision: to deliver disciplined, high-conviction investment solutions that create lasting…
Added 1 hour ago
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Manager - Community Nursing
Government of Yukon
Whitehorse, YT
- Full-time
As a Manager of Community Nursing, you will form an integral part of our collaborative leadership team, using your unique skill set to lead teams, empower employees in their decision…
Added 1 hour ago
CG
Student, Corporate Development
Centerra Gold Inc.
Toronto, ON
- Full-time
For more information, please see our website.
Added 1 hour ago
AC
Operations Manager - Healthcare, Food, Laundry & Housekeeping
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- Full-time
Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
Added 1 hour ago
SC
Front End - Clerk Sales/Service - Tier II SW
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Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…
Added 1 hour ago
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Assistant Store Manager
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Montreal, QC
- Full-time
Summit Search Group has been retained by EQ3 on the recruitment of an Assistant Store Manager for their Brossard, QC location. EQ3 is a modern Canadian furniture and home décor company…
Added 1 hour ago
TH
Project Manager| Temporary Full-Time|2085 Hurontario -CVH Dpt IS PMO
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ON · ON, Canada
- Full-time
Reporting to the Manager PMO & Digital Planning this position plays an integral role in the successful delivery of Information & Digital Services projects within THP. The Project Manager…
Added 1 hour ago
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Hotel Manager
Crash Hotel Squamish
Squamish, BC
- $28 to $32 CAD / hour
- Full-time
This is not a remote or desk-based management role. You will be regularly present at the hotel, connected to employees and willing to step into any area when needed. That may include…
Added 1 hour ago
DG
Catering Manager
Dexterra Group
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- Full-time
We are seeking a dynamic and results-driven Catering Manager to join us. This is an excellent opportunity for a seasoned sales professional to lead our sales initiatives in the competitive…

Green Shield Canada

SENIOR ACCOUNT MANAGER

Calgary, AB, Canada
Vancouver, BC, Canada
Toronto, ON, Canada
Windsor, ON, Canada

Base Salary: CAD $72,521.00 - 109,341.00

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Job details

Pay: Base Salary: CAD $72,521.00 - 109,341.00
Posting language: English
Posted: Oct 26, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

This is a vital role that develops, manages and nurtures relationships with partners leveraging GreenShield Administration’s claims adjudication capabilities by:

Developing key long-term relationships with our partners and being proactive to ensure we support their immediate and future business needs.
Delivering upon our service level agreements by working with other business areas to make sure client commitments are met.
Monitoring contractual requirements and the delivery of contractual commitments.
Being responsible for achievement of revenue and margin targets of assigned block of business, as well as targets for integrated sales within GreenShield Administration and other GreenShield lines of business.
Managing issues through to resolution.
Supporting the development of strategies to deliver client-focused solutions.
Engaging the GreenShield Administration team and shared service partners in the delivery of solutions.
Managing and appropriately escalating emerging service challenges and deliverables.
Participate in the transition and implementation of new clients.
Build relationships with other business areas contributing to the success of GreenShield Administration. Demonstrate a team first attitude  and relationship building skills within, and outside, the company.
Support enterprise-wide Business Development efforts including RFI/RFP response initiatives for new business opportunities.
Complete annual Account Management Plans for designated accounts and support client specific strategies with the team and their execution.
In collaboration with the Business Development and Product teams, participate in the development of strategies to sell additional services and products to meet our partners on-going and evolving needs.
Assist with the negotiations, renewals and amendments of contractual agreements to reflect changes in the delivery of our services and financial arrangements.
Attend and represent GreenShield Administration in different corporate and industry events and conferences.

WHO WE'RE LOOKING FOR

Minimum of five years experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Post secondary degree or diploma in Business, Commerce or a related discipline.
Knowledge and experience with benefits administration, health and dental claims processing and group insurance.
Proven success in managing and growing a block of business.
Extensive customer service experience.
Extensive knowledge of the provincial health benefit landscape.
Clear and effective written and oral communication skills and the ability to communicate and present at all levels of an organization.
Outstanding interpersonal skills.
Superior organizational and time management skills. Flexibility, adaptability, and the ability to prioritize tasks and set objectives.
Proven analytical and problem-solving skills.
Results focused, highly motivated, and exhibits determination and initiative to surpass objectives.
Strong computer skills including Microsoft Office software applications.
Valid drivers license required. Ability to travel within Canada.

NICE TO HAVE

Bilingual – English and French.

WHAT WE OFFER

Base Salary: CAD $72,521.00 - 109,341.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
(if eligible - add this) Additional compensation: Eligible for a discretionary target bonus.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for new vacancy.
Work model: Hybrid

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Senior Account Manager develops and nurtures long-term relationships with partners to support their business needs while managing contractual requirements and service level agreements. They are responsible for achieving revenue and margin targets, managing issues to resolution, and collaborating with internal teams to deliver client-focused solutions.

Requirements

Candidates must have at least five years of experience in account management within the health benefits or related sector, along with a post-secondary degree in Business or a related field. Strong knowledge of benefits administration, claims processing, and the provincial health benefit landscape is required, as well as excellent interpersonal and organizational skills.

Skills

Account management
Relationship building
Benefits administration
Claims adjudication
Health insurance
Strategic planning
Business development
Contract negotiation
Analytical skills
Problem-solving
Communication skills
Time management
Microsoft Office
Customer service

Benefits

Health coverage
Dental coverage
Retirement savings
Paid time off
Well-being support
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Health Insurance
Benefits Administration
Claims Adjudication
Payvider Model
Business Development
Contract Management
Strategic Planning
Health Equity
Non-profit
Social Enterprise
Customer Service
Microsoft Office
RFI
RFP
Account Planning
Health Benefits
Dental Claims
Group Insurance
Stakeholder Management

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