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Added 7 mins ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON
- Full-time
…procedures, monitoring compliance, identifying operational risks and process gaps, and implementing corrective actions that directly affect service delivery, animal welfare, and research…
Added 7 mins ago
UT
Vendor Manager - #26-27112
US Tech Solutions
Toronto, ON
- $60 to $65 CAD / hour
- Contract
The Procurement Manager, Sourcing & Contracting, is responsible for leading complex procurement initiatives from strategy development through sourcing, negotiations, approvals, and contract…
Added 7 mins ago
NW
Economic Planning Specialist
Nuclear Waste Management Organization
Ignace, ON
- Full-time
…community office locations may be considered). Reporting to the Manager, Social and Economic Programs, the successful candidate will provide subject matter expertise in municipal planning…
Added 7 mins ago
SH
Server | Part Time | Hotel Victoria
Silver Hotel Group
Toronto, ON
- Part-time
Reporting to the Food and Beverage Experience Manager, you would be responsible for performing the following tasks to the highest standards:
Added 7 mins ago
S
Sr. Staff Technical Program Manager - Data (Canada )
Shopify
Canada
- Full-time
…in assessing team fit and leveling throughout our interview process to ensure the best match for both the candidate and our…
Added 7 mins ago
KG
Manager, TMF and Earthworks Area
Kinross Gold Corporation
Red Lake, ON
- Full-time
The TMF & Earthworks Area Manager leads safe, compliant delivery of major civil works for the Great Bear Project in Red Lake, including tailings facilities, dams, roads, excavations,…
Added 7 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 7 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 7 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 7 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Sussex, NB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 8 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
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- Internship
Communicates issues and concerns to the Manager.
Added 8 mins ago
G
Quality Manager
Ganotec
Clarington, ON
- Full-time
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 8 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 8 mins ago
C
Fuel Accounting Analyst
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- Full-time
Added 8 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Sussex, NB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 8 mins ago
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Customer Service Representative - Kelowna Airport
National Car Rental
Kelowna, BC
- Full-time
…and efficient service during all aspects of the rental car process, assisting all customers with the rental return process. Provides professional, knowledgeable and courteous service while…
Added 8 mins ago
WC
(CAN) Cashier
Walmart Canada
Saskatoon, SK
- Full-time
…Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company assets with a very keen eye for…
Added 8 mins ago
R&
Executive Housekeeper - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- $62,000 CAD / year
- Full-time
Be responsible and accountable for the actions of the housekeeping team, working as a “hands-on manager” to meet or exceed guest expectations.
Added 8 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Winkler, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 8 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Sorel-Tracy, QC
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 8 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 8 mins ago
SF
Manager, Admissions
Simon Fraser University
Surrey, BC
- Full-time
We are seeking a temporary Manager, Admissions to oversee the day-to-day operations of the admissions unit within the School of Medicine. The role ensures the effective translation of…
Added 8 mins ago
AE
Shipper/Receiver (Temporary)
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- $22.4 to $23.8 CAD / hour
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The ReBird team is constantly looking for new ways to extract more use out of our products and how to process more of it. Be a part of the initiative that is keeping as much of our gear in…
Added 8 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Coquitlam, BC
- Contract
…This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If you are looking for…
Added 8 mins ago
RA
Project Logistics Operations Manager
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- $90,000 to $110,000 CAD / year
- Full-time
They are looking for an experienced Project Logistics Operations Manager to lead their Teams in Calgary + Toronto. They purposely hire young operations staff and train them in-house,…

Green Shield Canada

SENIOR ACCOUNT MANAGER

Calgary, AB, Canada
Vancouver, BC, Canada
Toronto, ON, Canada
Windsor, ON, Canada

Base Salary: CAD $72,521.00 - 109,341.00

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Job details

Pay: Base Salary: CAD $72,521.00 - 109,341.00
Posting language: English
Posted: Oct 26, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

This is a vital role that develops, manages and nurtures relationships with partners leveraging GreenShield Administration’s claims adjudication capabilities by:

Developing key long-term relationships with our partners and being proactive to ensure we support their immediate and future business needs.
Delivering upon our service level agreements by working with other business areas to make sure client commitments are met.
Monitoring contractual requirements and the delivery of contractual commitments.
Being responsible for achievement of revenue and margin targets of assigned block of business, as well as targets for integrated sales within GreenShield Administration and other GreenShield lines of business.
Managing issues through to resolution.
Supporting the development of strategies to deliver client-focused solutions.
Engaging the GreenShield Administration team and shared service partners in the delivery of solutions.
Managing and appropriately escalating emerging service challenges and deliverables.
Participate in the transition and implementation of new clients.
Build relationships with other business areas contributing to the success of GreenShield Administration. Demonstrate a team first attitude  and relationship building skills within, and outside, the company.
Support enterprise-wide Business Development efforts including RFI/RFP response initiatives for new business opportunities.
Complete annual Account Management Plans for designated accounts and support client specific strategies with the team and their execution.
In collaboration with the Business Development and Product teams, participate in the development of strategies to sell additional services and products to meet our partners on-going and evolving needs.
Assist with the negotiations, renewals and amendments of contractual agreements to reflect changes in the delivery of our services and financial arrangements.
Attend and represent GreenShield Administration in different corporate and industry events and conferences.

WHO WE'RE LOOKING FOR

Minimum of five years experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Post secondary degree or diploma in Business, Commerce or a related discipline.
Knowledge and experience with benefits administration, health and dental claims processing and group insurance.
Proven success in managing and growing a block of business.
Extensive customer service experience.
Extensive knowledge of the provincial health benefit landscape.
Clear and effective written and oral communication skills and the ability to communicate and present at all levels of an organization.
Outstanding interpersonal skills.
Superior organizational and time management skills. Flexibility, adaptability, and the ability to prioritize tasks and set objectives.
Proven analytical and problem-solving skills.
Results focused, highly motivated, and exhibits determination and initiative to surpass objectives.
Strong computer skills including Microsoft Office software applications.
Valid drivers license required. Ability to travel within Canada.

NICE TO HAVE

Bilingual – English and French.

WHAT WE OFFER

Base Salary: CAD $72,521.00 - 109,341.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
(if eligible - add this) Additional compensation: Eligible for a discretionary target bonus.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for new vacancy.
Work model: Hybrid

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Senior Account Manager develops and nurtures long-term relationships with partners to support their business needs while managing contractual requirements and service level agreements. They are responsible for achieving revenue and margin targets, managing issues to resolution, and collaborating with internal teams to deliver client-focused solutions.

Requirements

Candidates must have at least five years of experience in account management within the health benefits or related sector, along with a post-secondary degree in Business or a related field. Strong knowledge of benefits administration, claims processing, and the provincial health benefit landscape is required, as well as excellent interpersonal and organizational skills.

Skills

Account management
Relationship building
Benefits administration
Claims adjudication
Health insurance
Strategic planning
Business development
Contract negotiation
Analytical skills
Problem-solving
Communication skills
Time management
Microsoft Office
Customer service

Benefits

Health coverage
Dental coverage
Retirement savings
Paid time off
Well-being support
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Health Insurance
Benefits Administration
Claims Adjudication
Payvider Model
Business Development
Contract Management
Strategic Planning
Health Equity
Non-profit
Social Enterprise
Customer Service
Microsoft Office
RFI
RFP
Account Planning
Health Benefits
Dental Claims
Group Insurance
Stakeholder Management

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