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Added 30 mins ago
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 30 mins ago
Legal Project Manager
Baker McKenzie
Toronto, ON
Work alone or supporting Senior LPMs to secure, design and lead on the process control of projects. Delegate and manage work of the Legal Project Coordinators. Ensure successful delivery of…
Added 30 mins ago
Project Coordinator
Government of Alberta
Calgary, AB
Reporting to the Senior Project Manager, the Project Coordinator will work closely to support the development and implementation of assigned capital projects. This role is critical to the…
Added 45 mins ago
PH
Project Manager, Technology Systems Implementation (IT Network)
Providence Healthcare
Vancouver, BC
- Full-time
As we prepare for this exciting new chapter, we are seeking a Project Manager, Technology Systems Implementation, to play a key role in planning, coordinating, and delivering the innovative…
Added 45 mins ago
SH
Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)
Sentrex Health Solutions
Markham, ON
- Full-time
Bring forward ideas to improve service efficiency or quality to the Senior Manager, IT Operations and Infrastructure
Added 1 hour ago
Director, Client Enablement
Questrade Financial Group
Toronto, ON
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Added 1 hour ago
DH
Relief Driver, "G" Class
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- Part-time
The Driver is required to perform his/her duties in a manner consistent with Dixon Hall’s Mission, Vision and Values, ensure safety, and demonstrate customer service excellence.
Added 1 hour ago
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Assistant Sales Manager - Waterloo Honda
AutoCanada
Waterloo, ON
- $90,000 to $125,000 CAD / year
- Other
…high conversion rates from leads to sales, and foster strong client relationships while maintaining a compliant and safe work environment. A minimum of 3-5 years in automotive sales…
Added 1 hour ago
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Senior Personal Banker - Home Borrowing | Vaudreuil
TD
Vaudreuil-Dorion, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
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Senior IT Audit Manager
BMO
Toronto, ON · FCP
- Full-time
…work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.…
Added 1 hour ago
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SENIOR COMMERCIAL ACCOUNT MANAGER - Lévis or Southern Québec
BDC
QC · Chaudière-Appalaches
- Full-time
We are looking for Senior Commercial Account Managers who will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio of…
Added 1 hour ago
Senior Analyst, SFP Product Programs
Scotiabank
Toronto, ON
…improvements to strengthen efficiency, controls, data quality, and client outcomes. The Senior Analyst supports the Manager in the implementation of regulatory, audit, product, platform,…
Added 1 hour ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
Client service and advisory. You will be the trusted advisor to small and owner-managed businesses. That means meeting with clients regularly about year-end results, cash flow, bookkeeping…
Added 1 hour ago
DH
Relief Driver, "F" Class
Dixon Hall
Toronto, ON
- Part-time
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Added 1 hour ago
DH
Relief Driver, "G" Class
Dixon Hall
Toronto, ON
- Part-time
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Added 1 hour ago
GC
Partner, Family Office
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Toronto, ON
- Full-time
The Company: Our client, Fuller Landau LLP, is a dynamic accounting, tax, and advisory firm with over 150 professionals. They work with leaders of private businesses, high-net-worth…
Added 1 hour ago
CH
Business Development Manager
Calvert Home Mortgage Investment Corporation
Calgary, AB
- Full-time
Position Title: Business Development Manager – GTA East Territory
Added 1 hour ago
SM
RQ11699 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Project Manager/Leader with extensive experience managing large-scale, complex, high-profile, and high-risk I&IT projects within enterprise or public-sector…
Added 2 hours ago
Senior Manager, Data Science & Service Intelligence
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Toronto, ON
We’re looking for our next Senior Manager, Data Science & Service Intelligence. Could It Be You?
Added 2 hours ago
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Manager/Director, Management Consulting
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Toronto, ON
- Full-time
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Added 2 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 2 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11681
Added 2 hours ago
BL
Paid Media Acquisition and Growth Specialist
Blanc Labs
Toronto, ON
- Contract
…expertise in digital transformation powers businesses to accelerate service delivery, drive customer engagement, and foster…
Added 2 hours ago
Product Manager
PCMI
Canada
…A critical leader to the growth of the company, the Product Manager leads a team of Product Owners to develop and execute on the strategy for a business domain within PCRS. This includes…
Added 2 hours ago
T
Regional Manager, Private Banking
TD
Barrie, ON
- Full-time
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Green Shield Canada

SENIOR ACCOUNT MANAGER

Calgary, AB, Canada
Vancouver, BC, Canada
Toronto, ON, Canada
Windsor, ON, Canada

Base Salary: CAD $72,521.00 - 109,341.00

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Job details

Pay: Base Salary: CAD $72,521.00 - 109,341.00
Posting language: English
Posted: Oct 26, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

This is a vital role that develops, manages and nurtures relationships with partners leveraging GreenShield Administration’s claims adjudication capabilities by:

Developing key long-term relationships with our partners and being proactive to ensure we support their immediate and future business needs.
Delivering upon our service level agreements by working with other business areas to make sure client commitments are met.
Monitoring contractual requirements and the delivery of contractual commitments.
Being responsible for achievement of revenue and margin targets of assigned block of business, as well as targets for integrated sales within GreenShield Administration and other GreenShield lines of business.
Managing issues through to resolution.
Supporting the development of strategies to deliver client-focused solutions.
Engaging the GreenShield Administration team and shared service partners in the delivery of solutions.
Managing and appropriately escalating emerging service challenges and deliverables.
Participate in the transition and implementation of new clients.
Build relationships with other business areas contributing to the success of GreenShield Administration. Demonstrate a team first attitude  and relationship building skills within, and outside, the company.
Support enterprise-wide Business Development efforts including RFI/RFP response initiatives for new business opportunities.
Complete annual Account Management Plans for designated accounts and support client specific strategies with the team and their execution.
In collaboration with the Business Development and Product teams, participate in the development of strategies to sell additional services and products to meet our partners on-going and evolving needs.
Assist with the negotiations, renewals and amendments of contractual agreements to reflect changes in the delivery of our services and financial arrangements.
Attend and represent GreenShield Administration in different corporate and industry events and conferences.

WHO WE'RE LOOKING FOR

Minimum of five years experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Post secondary degree or diploma in Business, Commerce or a related discipline.
Knowledge and experience with benefits administration, health and dental claims processing and group insurance.
Proven success in managing and growing a block of business.
Extensive customer service experience.
Extensive knowledge of the provincial health benefit landscape.
Clear and effective written and oral communication skills and the ability to communicate and present at all levels of an organization.
Outstanding interpersonal skills.
Superior organizational and time management skills. Flexibility, adaptability, and the ability to prioritize tasks and set objectives.
Proven analytical and problem-solving skills.
Results focused, highly motivated, and exhibits determination and initiative to surpass objectives.
Strong computer skills including Microsoft Office software applications.
Valid drivers license required. Ability to travel within Canada.

NICE TO HAVE

Bilingual – English and French.

WHAT WE OFFER

Base Salary: CAD $72,521.00 - 109,341.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
(if eligible - add this) Additional compensation: Eligible for a discretionary target bonus.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for new vacancy.
Work model: Hybrid

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The Senior Account Manager develops and nurtures long-term relationships with partners to support their business needs while managing contractual requirements and service level agreements. They are responsible for achieving revenue and margin targets, managing issues to resolution, and collaborating with internal teams to deliver client-focused solutions.

Requirements

Candidates must have at least five years of experience in account management within the health benefits or related sector, along with a post-secondary degree in Business or a related field. Strong knowledge of benefits administration, claims processing, and the provincial health benefit landscape is required, as well as excellent interpersonal and organizational skills.

Skills

Account management
Relationship building
Benefits administration
Claims adjudication
Health insurance
Strategic planning
Business development
Contract negotiation
Analytical skills
Problem-solving
Communication skills
Time management
Microsoft Office
Customer service

Benefits

Health coverage
Dental coverage
Retirement savings
Paid time off
Well-being support
Mental health support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Health Insurance
Benefits Administration
Claims Adjudication
Payvider Model
Business Development
Contract Management
Strategic Planning
Health Equity
Non-profit
Social Enterprise
Customer Service
Microsoft Office
RFI
RFP
Account Planning
Health Benefits
Dental Claims
Group Insurance
Stakeholder Management

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