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Added 26 mins ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Project Management roles to lead and execute projects,
Added 2 hours ago
MH
Manager, Digital Marketing
Mattamy Homes
Toronto, ON
- Full-time
…homebuilders connects with homebuyers across the country. As Manager, Digital Marketing, you’ll lead high-investment, integrated media initiatives across the full community lifecycle – from…
Added 4 hours ago
H
Associate Project Manager/Estimator, Service
Houle
Burnaby, BC
- Full-time
We are recruiting for an Associate Project Manager/ Estimator to join our Service division in the Burnaby office. Here's how your role will strengthen our team.
Added 4 hours ago
J
Project Manager (Mining)
JobsMedia.io
Montreal, QC
- Full-time
Our client, a recognized company in the mining sector, is looking for a Project Director to lead the planning, execution and delivery of large-scale mining projects, from the design phase…
Added 5 hours ago
NB
Senior Tax Advisor
National Bank of Canada
Toronto, ON
- Full-time
…Investment Trust, Learning Agility, Microsoft Excel, Prioritization, Project Delivery, Resiliency, Stakeholder Management, Tax Accounting,…
Added 7 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 7 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 7 hours ago
K
Manager, National CPA Program (12 months contract)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 8 hours ago
CA
Account Executive - Emerging & Commercial Acc
CloudKettle, a Bell Canada company
Toronto, ON
- Full-time
This is an excellent opportunity for a Business Development Manager, Sales Development Manager or other person in a quota carrying role to take the next step in their career. The role is…
Added 8 hours ago
H
Senior Project Architect
HDR
Calgary, AB
- Full-time
Conduct work sessions at project site in conjunction with Project Manager and other disciplines
Added 8 hours ago
H
Transportation Design and Delivery Department Lead
HDR
Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
In the role of Transportation Design and Delivery Department Lead, we will count on you to take responsibility for the daily operations and continued growth for an established and growing…
Added 9 hours ago
S
Senior Process Engineer
Sacré-Davey
North Vancouver, BC
- Full-time
Project Delivery: Experience in delivering major projects (up to $200MM TIC).
Added 10 hours ago
ME
Project Engineer - Electrical Construction
Mass. Electric Construction Co.
Toronto, ON
- Full-time
As a Project Engineer, you will be responsible for the administrative and technical aspects of constructing a project, managing a team of field and cost engineers. Do you have strong…
Added 10 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 10 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 10 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 10 hours ago
EK
Commercial Kitchen + Bar Designer
Earls Kitchen + Bar
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
In this role, you'll play a key part in the Store Development Project Team, executing functional and innovative kitchen and bar designs for new store and renovation projects across North…
Added 10 hours ago
Project Manager
Mott MacDonald
Calgary, AB · Vancouver, BC · Toronto, ON
Mott MacDonald is currently seeking a highly motivated Project Manager to join our dynamic Advisory team located in our Toronto or Vancouver office. In this position, you will have the…
Added 10 hours ago
H
Commercial Management Coordinator
HDR
Toronto, ON
- Full-time
The Commercial Management Coordinator supports the delivery of the Ontario Line Technical Advisory program by integrating commercial management, cost controls, schedule support, risk…
Added 11 hours ago
Associate Manager, Growth Operations
DoorDash Canada
Toronto, ON
DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they…
Added 11 hours ago
Office Manager
EBC Inc.
Mississauga, ON
We are looking for an Office Manager who shares that philosophy and wants to play a central role in creating an exceptional workplace experience for our employees, clients, partners, and…
Added 12 hours ago
A
Développeur Full Stack | Full Stack Developer (C# / React)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Loïc, ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !
Added 12 hours ago
H
Senior Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development and delivery of large water/wastewater capital programs. This role will be responsible for…
Added 13 hours ago
S
Senior Process Mechanical Engineer - Water/Wastewater
Stantec
Windsor, ON
- Full-time
We are looking for a talented senior process mechanical engineer and project manager focused on the planning and engineering design of water/wastewater infrastructure projects who wants to…
Added 14 hours ago
LD
Program Manager
Leonardo DRS
Bedford, QC
- Full-time
Reporting to the Senior Director - Line of Business Lead, the Program Manager is responsible to coordinate and monitor the design, development and testing of switch-mode power conversion…

Green Shield Canada

SPECIALIST - TECHNOLOGY CHANGE MANAGEMENT - HYBRID

Toronto, ON, Canada
Windsor, ON, Canada

Base Salary: CAD $72,521.00 - 109,341.00

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Job details

Pay: Base Salary: CAD $72,521.00 - 109,341.00
Experience: 5-7 years of IT Change and Release Management experience.
Posting language: English
Posted: Sep 25, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Base Salary: CAD $72,521.00 - 109,341.00

The IT Change Manager plays a key role in ensuring IT changes are delivered in a controlled, reliable, and well‑governed manner across applications and infrastructure. This position provides end‑to‑end oversight of the IT change lifecycle, helping the organization balance innovation, operational stability, and risk. As the chair of the Change Advisory Board (CAB), the IT Change Manager collaborates with cross‑functional technology and business teams to assess, prioritize, and approve changes in alignment with ITIL best practices. The role works closely with stakeholders across IT, business units, and audit functions to minimize disruption, support compliance, and continuously improve change management practices.

THE ROLE IN A NUTSHELL

Oversee enterprise IT change and release management across applications and infrastructure, ensuring stable, reliable, and seamless delivery
Chair and facilitate the Change Advisory Board (CAB), ensuring timely review, risk assessment, approval, and documentation of change requests
Maintain CAB governance, including charter, roles, responsibilities, workflows, and operating procedures aligned with ITIL best practices
Evaluate, prioritize, and categorize all IT change requests in coordination with EPMO and cross‑functional stakeholders
Manage end‑to‑end change workflows, including submission, review, approval, scheduling, communication, and post‑implementation validation
Develop and maintain consolidated change schedules, calendars, dashboards, and reporting; identify and resolve scheduling conflicts
Ensure effective communication of upcoming changes, timelines, risks, and impacts to all impacted teams and business units
Serve as the central point of contact and escalation for all IT changes
Ensure CAB representation across IT domains (Infrastructure, Security, DevOps, Applications) and coordinate onboarding and training
Review change requests for completeness, accuracy, approvals, and audit readiness
Support Incident and Problem processes, including participation in root cause analysis for change‑related incidents
Identify process gaps and drive continuous improvement through corrective actions and standardization
Maintain accurate change documentation, records, metrics, and quality indicators
Ensure compliance with audit, risk, and regulatory requirements; support internal and external audits
Train and coach IT staff and stakeholders on change management processes and best practices

WHO WE'RE LOOKING FOR

University Degree in Computer Science or equivalent.
5-7 years of IT Change and Release Management experience.
Demonstrated knowledge of principles and methodologies of IT Change Management.
Proven experience implementing or managing a CAB in a mid-to-large enterprise environment.
Experience with change management and release management tools such as Ivanti HEAT, Azure DevOps  or similar.
Clear and effective written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to plan and maintain schedules.
Highly adaptable in changing environments.
Ability to work independently and within a team environment.
Ability to document and enforce governance processes across diverse technical teams.
Experience working in regulated or audit-sensitive environments is a plus.
Bilingual French/English would be considered an asset.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

The IT Change Manager oversees the end-to-end IT change lifecycle, ensuring reliable and governed delivery across applications and infrastructure. They chair the Change Advisory Board (CAB) and collaborate with cross-functional teams to assess, prioritize, and approve changes while maintaining compliance with ITIL best practices.

Requirements

Candidates must hold a university degree in Computer Science or an equivalent field and possess 5-7 years of experience in IT Change and Release Management. Proven experience managing a CAB in a mid-to-large enterprise environment and proficiency with tools like Azure DevOps or Ivanti HEAT are required.

Skills

IT Change Management
Release Management
ITIL
Change Advisory Board
Governance
Risk Assessment
Infrastructure
DevOps
Applications
Incident Management
Problem Management
Root Cause Analysis
Stakeholder Management
Project Management
Audit Readiness
Communication

Visa sponsorship

Not detected in the job text

Keywords

IT Change Management
Release Management
ITIL
Change Advisory Board
CAB
Governance
Infrastructure
DevOps
Applications
Ivanti HEAT
Azure DevOps
Risk Management
Incident Management
Problem Management
Root Cause Analysis
Compliance
Audit Readiness
EPMO
Technology
Health Care
Insurance
Non-profit
Change Lifecycle
Stakeholder Management
Process Improvement

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