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Added 11 mins ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
Aird & Berlis LLP is seeking to fill a new position for a Proposals Manager, to join the Marketing team in our Toronto office. Reporting directly to the Chief Growth Officer, this role…
Added 11 mins ago
PH
RN Select Medicine and Cystic Fibrosis Clinics
Providence Healthcare
Vancouver, BC
- Temporary
Within the context of a client and family centred model of care, and in accordance with the Mission, Vision, Values and strategic directions of Providence Health Care, the person promotes a…
Added 11 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 11 mins ago
T
AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
As a member of TD's leadership team, the AVP sets high ethical and performance standards, develops talent and collaborates across the Bank to deliver sustainable results. The role requires…
Added 11 mins ago
I
District Manager CAN
Indochino
Vancouver, BC
- Full-time
Monitor client feedback, satisfaction, appointment quality, and service-recovery trends; address breakdowns quickly and coach the behaviour behind them.
Added 11 mins ago
SL
Security Platform Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
…acceptance of new technology into production while running the service effectively. Your goal is to provide stellar service, have a continuous improvement mindset to help drive operational…
Added 11 mins ago
MS
Client Success Manager, Associate (Canadian Public)
Morgan Stanley
Calgary, AB
- Full-time
We are seeking someone to join our team as a Client Success Manager to provide ongoing corporate client stock plan servicing on Shareworks, ensuring seamless support for critical equity…
Added 25 mins ago
LI
Account Manager, Independent Business Unit (IBU)
Lawrie Insurance Group
Hamilton, ON
- Full-time
We are seeking an Account Manager to join our Commercial Lines Independent Business Unit. In this role, you will support our continued success and growth by delivering exceptional…
Added 25 mins ago
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Accountant (Systems Analyst)
SaskTel
Regina, SK
- Full-time
Project manager for finance system projects. Represents Finance on projects initiated by other departments. Implements system changes ensuring General Accepted Accounting Principles are…
Added 25 mins ago
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Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 25 mins ago
J
Digital Task and Project Support Lead
Jacobs
Toronto, ON
- $85,000 to $100,000 USD / year
- Full-time
Jacobs is seeking a Digital Task and Project Support Lead to support our internal and client‑facing digital delivery teams with the implementation of digital services across sectors, with a…
Added 25 mins ago
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
…customer organization in Canada and India: the Account Management team (Senior Account Manager, Account Managers, Account Executives) and the Customer IT Manager (CITM) team. You own…
Added 25 mins ago
SI
Associate Account Executive
Supra ITS
Mississauga, ON
- Full-time
This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. Supra is rebuilding its Managed Services account…
Added 25 mins ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. Supra is bringing its entire revenue organization…
Added 25 mins ago
NB
Customer Support Manager - Toronto
Nova Bus
Saint-Eustache, QC
- Full-time
Join a team where your work has a real impact. At Nova Bus, we're pushing the boundaries of sustainable public transportation by developing innovative solutions that shape the cities of…
Added 25 mins ago
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Facility Manager III
BGIS
Montreal, QC
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 25 mins ago
BG
Gestionnaire du matin – Bar George
Bar George
Montreal, QC
- Full-time
…s'épanouissent dans un environnement dynamique, tout en offrant un service soigné et une expérience client chaleureuse et…
Added 25 mins ago
SI
Senior Account Manager
Supra ITS
Mississauga, ON
- Full-time
This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. Supra is rebuilding its Managed Services account…
Added 25 mins ago
J
Digital Task and Project Support Lead
Jacobs
Calgary, AB
- $85,000 to $100,000 USD / year
- Full-time
Jacobs is seeking a Digital Task and Project Support Lead to support our internal and client‑facing digital delivery teams with the implementation of digital services across sectors, with a…
Added 25 mins ago
SE
Project Engineer Substation and FACTS
Siemens Energy
Oakville, ON
- Full-time
Lead a multidiscipline project team of engineers in the development of physical, protection, and civil engineering packages for substation EPC projects. Ensure the project engineering…
Added 25 mins ago
SI
Account Executive
Supra ITS
Mississauga, ON
- Full-time
This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. Supra is rebuilding its Managed Services account…
Added 25 mins ago
AM
Account Manager - Quebec City
Applied Medical
Quebec, QC
- Full-time
We are recruiting an Account Manager for the Quebec City area. This is a tremendous opportunity for individuals who appreciate working on a highly interactive, engaged and supportive…
Added 25 mins ago
BOUTIQUE QUEBEC - Boutique Manager
Unisync Group Limited
Montreal, QC
The Boutique Manager is responsible for coordinating and supervising retail staff. This role is responsible for providing an exceptional experience for every customer and making sure daily…
Added 25 mins ago
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Personal Banking Associate
BMO
Kamloops, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 25 mins ago
B
COMMERCIAL ACCOUNT MANAGER, SMALL BUSINESS - Scarborough
BDC
Toronto, ON · Scarborough
- Full-time
We are looking for a Commercial Account Manager, Small Business who will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio…

Greenfield Global Inc.

IT Support Analyst (12 Month Contract)

Chatham-Kent, ON, Canada
Chatham, ON, Canada

Base salary dependent on experience and demonstrated performance – $65,000 - $70,000

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Job details

Pay: Base salary dependent on experience and demonstrated performance – $65,000 - $70,000
Experience: 2 years’ experience in an IT support role
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: IT Support Analyst (12 Month Contract)

Department: Information Technology

Reporting to: IT Service Desk Manager

Location: Chatham

Vacancy Status: This posting is for an existing vacancy

Greenfield is looking for an IT Support Analyst to join our growing team.

As part of a Global support team, the IT Support Analyst is responsible for providing technical support to all employees as well as providing an exceptional customer service experience day in and day out. We are looking for bright, ambitious analysts who are highly energetic and have a passion for success. Just like technology, our environment is constantly changing, and we are looking for candidates who are willing to learn and grow with these opportunities.

Who We Are:

Greenfield Global is a leading producer and supplier of high-value, mission-critical raw materials, ingredients, and additives that are vital to businesses and integral to a lower-carbon economy. From start-ups to the largest brands in the world, customers trust Greenfield’s extensive portfolio of premium products, regulatory expertise, and industry-leading service to improve people’s lives and the health of the planet.

Why Join Greenfield?

We innovate, collaborate, and work with purpose. By unlocking the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet, our work has a positive impact on the environment around the world. We’re always looking for people who can bring new talents and experience to our team.

Who You Are:

Qualifications:

Strong written and verbal communication skills
Strong understanding of Windows client and server application support
Excellent analytical and problem-solving skills
Post-secondary education in an IT discipline
Ability to work independently and in a team environment

Preferred Skills

Experience working with:
- Windows 10/11, Windows Server 2020+
- Office 365 Application Suite
Application configuration and deployment
Experience with monitoring and benchmarking
ITIL Foundation
Understanding of networking concepts such as DNS, DHCP, TCP/IP and OSI Model
Experience with enterprise applications such as D365 FO

Requirements

2 years’ experience in an IT support role
This position may require occasional travel to US and Canada to provide onsite support
Must have a valid driver’s license
Ability to provide after-hours on-call support

Job Responsibilities:

Provide technical support and customer service to local and remote staff
Strong Windows, application and hardware support and experience
Provide support for Microsoft Office Suite, Windows 10/11 Operating Systems, Active Directory, Group Policies, printer queues, shared files, and shared printers
Ability to deploy and manage Hardware assets
Experience managing user accounts in Microsoft Entra ID (Azure) and supporting devices with Microsoft Intune.
Troubleshoot and support Neat Bar and Neat Pad devices in conference rooms to ensure reliable video call performance.
Support mobile management platform Intune
Log into ticketing and call queue daily to track active issues until closure
Create and maintain knowledge base articles and standard operating procedures (SOPs) to support consistent IT service delivery.
Deployment of desktops, laptops, and other technical equipment
Collect and document information pertaining to inventory and asset tracking
Assist in the development of the customer solutions knowledge base
Identify process improvements to reduce tickets and improve time to close incidents and requests
Participate in departmental projects and team collaboration with various IT groups
Dedicate time to personal development and training
Research and Development of new products and services to enhance IT portfolio

Total Compensation & Care:

Base salary dependent on experience and demonstrated performance – $65,000 - $70,000
Formal and informal training opportunities
Comprehensive health and dental benefits
Income protection: short- and long-term disability coverage, life insurance, paid personal sick time
Vacation time exceeding industry standards
Company funded retirement savings program with individual contribution opportunities
Meaningful and challenging work
Curated intentional culture focused on growth and development, engagement, and communication

About Us

We own and operate five distilleries, four specialty chemical manufacturing and packaging plants, and three next-generation biofuel and renewable energy R&D centers. This integrated model enhances supply chain transparency, quality control, custom formulation development, and ultimately customer satisfaction.

Core Principles

Innovation: We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers.
Collaboration: We are part catalyst, part collaborator. We work with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements.
Responsibility: Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals.
Agility: Our team is not only fast, we has the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions.
Discipline: At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards.

At Greenfield, people - not AI - make our hiring decisions. We use AI only for routine administrative support and never to screen candidates or determine outcomes. Every application is reviewed by our team, and if any step involves increased AI use, we’ll inform candidates in advance. We’re committed to responsible, transparent, and fair hiring practices.

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More about this job

Responsibilities

Provide technical support and customer service to local and remote staff while managing hardware and software assets. Maintain documentation, ticketing systems, and knowledge base articles to ensure consistent IT service delivery.

Requirements

Requires at least 2 years of experience in an IT support role and post-secondary education in an IT discipline. Candidates must possess strong Windows application support skills and a valid driver's license for occasional travel.

Skills

Windows 10/11
Windows Server
Office 365
Active Directory
Group Policies
Microsoft Entra ID
Microsoft Intune
Networking
DNS
DHCP
TCP/IP
OSI Model
D365 FO
Hardware support
ITIL Foundation
Troubleshooting

Benefits

Health benefits
Dental benefits
Short-term disability coverage
Long-term disability coverage
Life insurance
Paid personal sick time
Vacation time
Retirement savings program
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows 10
Windows 11
Windows Server
Office 365
Active Directory
Group Policies
Microsoft Entra ID
Microsoft Intune
Neat Bar
Neat Pad
DNS
DHCP
TCP/IP
OSI Model
D365 FO
ITIL
Hardware Deployment
Asset Tracking
Ticketing System
SOP
Technical Support
Customer Service
Networking
Mobile Management

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