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Added 6 mins ago
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SCM Support Analyst
Adecco
Calgary, AB
- $49 to $60 CAD / hour
- Full-time
Reporting to the Team Lead, SCM Support Services, the SCM Support Analyst provides front-line support for Supply Chain Management (SCM) applications and procure-to-pay (P2P) processes…
Added 6 mins ago
IS
SCM Support Analyst
InSync Systems
Calgary, AB
- Contract
We are looking for a SCM Support Analyst for a 4-month contract position, with possible extensions in Calgary, Alberta. Must be legally entitled to work in Canada.
Added 21 mins ago
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Financial Analyst, Winter 2027 (Co-op/Internship) - 8 months
BMO
Toronto, ON · FCP
- Full-time
…performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues…
Added 36 mins ago
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Analyst, IS Infrastructure PMO
EPCOR
AB · Edmonton, Alberta
- Full-time
We are hiring a full-time, permanent IS Infrastructure PMO Analyst position working out of Edmonton.
Added 36 mins ago
SD
Business Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking an experienced Business Analyst to provide a
Added 51 mins ago
MD
Medicaid Data Analyst - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As a Medicaid Data Analyst, the incumbent will perform queries and data analysis to ensure that quarterly Medicaid reporting is completed accurately and timely.
Added 51 mins ago
CI
Senior Manager, ERP
Calian in Space & Technology
Ottawa, ON
- Full-time
Added 1 hour ago
INVESTIGATIVE ANALYST (CONTRACT)
Green Shield Canada
Calgary, AB · Toronto, ON · Windsor, ON
Added 1 hour ago
MQ
Bilingual QA Analyst
Miipe Quality Solutions
Markham, ON
- $60,000 to $63,000 CAD / year
- Full-time
We are currently seeking a Bilingual Senior QA Analyst (English & French) to join our team in Markham, ON. The ideal candidate will have strong experience in software quality assurance,…
Added 1 hour ago
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Database developer Smartstream TLM SME Senior Engineer
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 1 hour ago
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Customer Success Technical Coordinator - Bilingual (FR/EN)
Numeris
Canada
- Full-time
The Coordinator also works closely with the Customer Success Insights Analyst to manage recurring, process-driven reporting and analytical deliverables. The position also provides…
Added 1 hour ago
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Financial Analyst
EllisDon
Mississauga, ON
- Full-time
Generate reports out of financial/accounting system and disseminate information in a timely manner to those who require it within EDFS (EllisDon Facilities Services).
Added 1 hour ago
JG
Bilingual Training and Quality Assurance Analyst
Johnston Group Inc.
Winnipeg, MB
- Full-time
The Bilingual Training and Quality Assurance Analyst is responsible for performing daily quality reviews on completed work requests processed by the various teams within Chambers…
Added 1 hour ago
C
Senior Broadcast Technologist (T & I) (On-site)
CBC/Radio-Canada
Toronto, ON
- Full-time
…services to video-over-IP. Or, you may be an industry or technical analyst elsewhere seeking an opportunity to join a nationally respected brand and organization where you can grow your…
Added 1 hour ago
M
RQ11717 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
10+ years experience in a business analyst capacity, with
Added 1 hour ago
2I
Senior Business Analyst
2iSolutions Inc.
Toronto, ON
- Contract
Our Toronto-based client is hiring a Business Analyst – Senior for a 10-month onsite contract opportunity in Toronto, ON. The candidate must work onsite 5 days a week.
Added 1 hour ago
CG
Clinical Applications Analyst - (24479)
Collingwood General and Marine Hospital
Barrie, ON
- Temporary
The Meditech Clinical Application Analyst is an integral member of the Regional Digital Health (RDH) Clinical Informatics. As a member of the RDH lead agency team, the RDH Clinical…
Added 1 hour ago
NI
Business Analyst ----with RPA & Power Platform
Nityo Infotech
Toronto, ON
- Contract
Analyze business requirements and translate them into detailed functional and system specifications, including non-functional requirements.
Added 1 hour ago
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INVESTIGATIVE ANALYST
GreenShield
Windsor, ON
- $59,688 to $91,109 CAD / year
- Contract
Added 1 hour ago
FI
Payroll Manager/ Lead - SAP/ECP
FP Inc.
Toronto, ON · Scarborough, ON
- $40 to $50 CAD / hour
- Contract
…reconciliations. Investigates, analyzes, and resolves payroll system…
Added 1 hour ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
AB · Edmonton, AB
- Full-time
…devices, tools, and help they need to do their work. As an Analyst, End User Services & Service Desk Support, you will be the go-to person for in-person support at Edmonton Regional Office.…
Added 1 hour ago
AE
Analyst, End User Services & Service Desk Support
Alberta Energy Regulator (AER)
Calgary, AB
- Full-time
…devices, tools, and help they need to do their work. As an Analyst, End User Services & Service Desk Support, you will be the go-to person for in-person support at Calgary Head Office. You…
Added 1 hour ago
OS
Senior Information Management Analyst
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
…formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, and enforcement activities.…
Added 2 hours ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Experience as a Digital Transformation Specialist, AI Adoption Specialist, Customer Success Specialist, Business Analyst, or in digital innovation and AI
Added 2 hours ago
M
Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Business Analyst will work under the guidance of the Product Owner and collaborate closely with engineering, product, and business teams to deliver scalable, customer-centric payment…

Greenfield Global Inc.

IT Support Analyst (12 Month Contract)

Chatham-Kent, ON, Canada
Chatham, ON, Canada

Base salary dependent on experience and demonstrated performance – $65,000 - $70,000

Apply About employer

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Job details

Pay: Base salary dependent on experience and demonstrated performance – $65,000 - $70,000
Experience: 2 years’ experience in an IT support role
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Title: IT Support Analyst (12 Month Contract)

Department: Information Technology

Reporting to: IT Service Desk Manager

Location: Chatham

Vacancy Status: This posting is for an existing vacancy

Greenfield is looking for an IT Support Analyst to join our growing team.

As part of a Global support team, the IT Support Analyst is responsible for providing technical support to all employees as well as providing an exceptional customer service experience day in and day out. We are looking for bright, ambitious analysts who are highly energetic and have a passion for success. Just like technology, our environment is constantly changing, and we are looking for candidates who are willing to learn and grow with these opportunities.

Who We Are:

Greenfield Global is a leading producer and supplier of high-value, mission-critical raw materials, ingredients, and additives that are vital to businesses and integral to a lower-carbon economy. From start-ups to the largest brands in the world, customers trust Greenfield’s extensive portfolio of premium products, regulatory expertise, and industry-leading service to improve people’s lives and the health of the planet.

Why Join Greenfield?

We innovate, collaborate, and work with purpose. By unlocking the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet, our work has a positive impact on the environment around the world. We’re always looking for people who can bring new talents and experience to our team.

Who You Are:

Qualifications:

Strong written and verbal communication skills
Strong understanding of Windows client and server application support
Excellent analytical and problem-solving skills
Post-secondary education in an IT discipline
Ability to work independently and in a team environment

Preferred Skills

Experience working with:
- Windows 10/11, Windows Server 2020+
- Office 365 Application Suite
Application configuration and deployment
Experience with monitoring and benchmarking
ITIL Foundation
Understanding of networking concepts such as DNS, DHCP, TCP/IP and OSI Model
Experience with enterprise applications such as D365 FO

Requirements

2 years’ experience in an IT support role
This position may require occasional travel to US and Canada to provide onsite support
Must have a valid driver’s license
Ability to provide after-hours on-call support

Job Responsibilities:

Provide technical support and customer service to local and remote staff
Strong Windows, application and hardware support and experience
Provide support for Microsoft Office Suite, Windows 10/11 Operating Systems, Active Directory, Group Policies, printer queues, shared files, and shared printers
Ability to deploy and manage Hardware assets
Experience managing user accounts in Microsoft Entra ID (Azure) and supporting devices with Microsoft Intune.
Troubleshoot and support Neat Bar and Neat Pad devices in conference rooms to ensure reliable video call performance.
Support mobile management platform Intune
Log into ticketing and call queue daily to track active issues until closure
Create and maintain knowledge base articles and standard operating procedures (SOPs) to support consistent IT service delivery.
Deployment of desktops, laptops, and other technical equipment
Collect and document information pertaining to inventory and asset tracking
Assist in the development of the customer solutions knowledge base
Identify process improvements to reduce tickets and improve time to close incidents and requests
Participate in departmental projects and team collaboration with various IT groups
Dedicate time to personal development and training
Research and Development of new products and services to enhance IT portfolio

Total Compensation & Care:

Base salary dependent on experience and demonstrated performance – $65,000 - $70,000
Formal and informal training opportunities
Comprehensive health and dental benefits
Income protection: short- and long-term disability coverage, life insurance, paid personal sick time
Vacation time exceeding industry standards
Company funded retirement savings program with individual contribution opportunities
Meaningful and challenging work
Curated intentional culture focused on growth and development, engagement, and communication

About Us

We own and operate five distilleries, four specialty chemical manufacturing and packaging plants, and three next-generation biofuel and renewable energy R&D centers. This integrated model enhances supply chain transparency, quality control, custom formulation development, and ultimately customer satisfaction.

Core Principles

Innovation: We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers.
Collaboration: We are part catalyst, part collaborator. We work with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements.
Responsibility: Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals.
Agility: Our team is not only fast, we has the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions.
Discipline: At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards.

At Greenfield, people - not AI - make our hiring decisions. We use AI only for routine administrative support and never to screen candidates or determine outcomes. Every application is reviewed by our team, and if any step involves increased AI use, we’ll inform candidates in advance. We’re committed to responsible, transparent, and fair hiring practices.

Apply About employer

More about this job

Responsibilities

Provide technical support and customer service to local and remote staff while managing hardware and software assets. Maintain documentation, ticketing systems, and knowledge base articles to ensure consistent IT service delivery.

Requirements

Requires at least 2 years of experience in an IT support role and post-secondary education in an IT discipline. Candidates must possess strong Windows application support skills and a valid driver's license for occasional travel.

Skills

Windows 10/11
Windows Server
Office 365
Active Directory
Group Policies
Microsoft Entra ID
Microsoft Intune
Networking
DNS
DHCP
TCP/IP
OSI Model
D365 FO
Hardware support
ITIL Foundation
Troubleshooting

Benefits

Health benefits
Dental benefits
Short-term disability coverage
Long-term disability coverage
Life insurance
Paid personal sick time
Vacation time
Retirement savings program
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows 10
Windows 11
Windows Server
Office 365
Active Directory
Group Policies
Microsoft Entra ID
Microsoft Intune
Neat Bar
Neat Pad
DNS
DHCP
TCP/IP
OSI Model
D365 FO
ITIL
Hardware Deployment
Asset Tracking
Ticketing System
SOP
Technical Support
Customer Service
Networking
Mobile Management

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