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GreenFox

Service Technician

Calgary, AB, T2H 1Z6, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

The primary responsibility of the Service Technician is to proudly deliver the best standard of customer care. To continue building our reputation as industry leaders and service providers in the community and to preserve solid connections with our clients.

Job Duties & Responsibilities

· Review, plan, and schedule authorized field service work

· Complete servicing and installation duties on-site efficiently

· Maintain a clean and tidy work vehicle

· Build and maintain strong connections with customers over the phone and in person

· Maintain high standards in a time-critical situation

· Comply with safe work practices and health and safety legislations, policies, and procedures

· Actively prepare and load vehicle with supplies needed for regular maintenance tasks

· Maintain precise records of all job notes, specifications, and advice

· Identify and report any recurring issues, including defects in the solution or procedure

· The service site must be secured before work can commence there

· Cleaning is required before, during, and following the service

· Protect service site and clean prior to beginning work, during and following service

· Manage time efficiently to consistently meet appointments times

· React quickly to changing internal and external business conditions and propose effective alternatives

· Manage and resolve potentially stressful and difficult situations by involving the right people at the right time

· Gain a clear understanding of all Greenfox Windows and Doors products and parts

· Acceptance of miscellaneous duties as required

Requirements:

· 1+ years’ of experience in service or installation of windows and doors

· 2+ years’ experience in customer service

· Valid Class 5 Driver’s License & Clean Driver Abstract

· Mechanically inclined with mechanical aptitudes and enjoy working with your hands

· Excellent customer relations, written and verbal communication skills

· Communication effectively in English both verbal and written

· High comfort level working in a fast-paced team environment that is constantly changing

· Pressure to produce tangible results and complete projects within tight timelines

· Troubleshooting abilities to analyze problem and provide solutions

· Ability to prioritize your daily work and organize yourself to meet multiple deadlines and meet customer needs

· Ability to lift up heavy items

· Practice good attendance and punctuality

Benefits:

Dental care
Extended health care
Life insurance
RRSP match
Gym plans
On-site parking

Apply About employer

More about this job

Responsibilities

The Service Technician is responsible for performing on-site installations, maintenance, and repairs while maintaining high standards of customer care. They must manage their schedule efficiently, maintain accurate job records, and ensure all work sites are kept clean and safe.

Requirements

Candidates must have at least one year of experience in window and door installation and two years of customer service experience. A valid Class 5 Driver's License and mechanical aptitude are required to perform the duties of this role.

Skills

Customer service
Installation
Mechanical aptitude
Troubleshooting
Time management
Communication
Field service
Record keeping
Safety compliance
Problem solving
Scheduling
Vehicle maintenance

Benefits

Dental care
Extended health care
Life insurance
RRSP match
Gym plans
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Service Technician
Windows and Doors
Installation
Maintenance
Customer Service
Field Service
Mechanical Aptitude
Troubleshooting
Class 5 Driver's License
Safety Legislation
Scheduling
Time Management
Record Keeping
Construction
Trades

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