Find work in Canada.

325,486 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
Project Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
Full-time
Our client is seeking a Project Manager to oversee residential and multi-family construction projects from initial planning through completion. This role is responsible for coordinating…
Added 5 mins ago
PSN Marketing Manager and Growth Initiatives Manager
Epiroc
Mississauga, ON
Full-time
Join Our Team as a PSN Marketing Manager and Growth Initiatives Manager at Epiroc!
Added 6 mins ago
Supervisor (Part Time)
Carters Inc.
Grande Prairie, AB
Part-time
Maintain a genuine customer focus on the sales floor
Added 6 mins ago
Gestionnaire de services SAP AMS / SAP AMS - Service Delivery Manager
Syntax
Thornhill, ON
…portefeuille de clients AMS SAP, en assurant l’excellence des opérations RUN et une livraison prévisible des initiatives GROW. Le SDM est responsable du maintien de la qualité de service,…
Added 6 mins ago
Fleet Specialist
Kia Corporation
Mississauga, ON
The role of the Fleet Specialist will be to provide support to both the Fleet Manager and Supervisor. The Specialist will report directly to the Fleet Supervisor. The incumbent will…
Added 6 mins ago
Responsable comptes stratégiques – Secteur Public
Ricoh
Quebec, QC
Full-time
Strategic Account Executive - Public Sector - Quebec / Account Manager 2
Added 6 mins ago
Strategic Account Manager
Tipalti
Vancouver, BC
$105,000 to $130,000 CAD / year
We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our…
Added 6 mins ago
Strategic Account Manager
Tipalti
Toronto, ON
$105,000 to $130,000 CAD / year
We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our…
Added 21 mins ago
Project Manager (6 month term)
Saskatchewan Blue Cross
Saskatoon, SK
Full-time
…constraints, then we’re looking for you! Reporting directly to the Manager, PMO, the successful candidate will be responsible for overseeing projects related to the development and…
Added 21 mins ago
Staff Product Manager
Miovision
Remote, Canada
$180,000 to $190,000 CAD / year
Full-time · Remote
Earn the customer: We are deeply customer-centric, focused on earning our customers' partnership every day by delivering exceptional experiences that drive their success.
Added 21 mins ago
Site WHS Manager
Amazon
London, ON
As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most…
Added 21 mins ago
Profit Centre Manager - Plumbing Division
EMCO Corporation
Moose Jaw, SK
Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 35 mins ago
Manager, Security Loss Prevention
Grainger Canada
Vaughan, ON
Full-time
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide…
Added 35 mins ago
Revenue Operations Analyst
Flywheel
Toronto, ON
Full-time
We are looking for a Revenue Operations Analyst to support the day-to-day operations of our revenue organization. This role will improve Salesforce data quality, maintain accurate…
Added 35 mins ago
Superintendent
Morguard
Kitchener, ON
Full-time
Looking for a company with over 50 years of success and no signs of slowing down?
Added 36 mins ago
Front Desk Agent
Coast Hotels
Calgary, AB
The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office. This position requires…
Added 51 mins ago
Advertiser Growth & Expansion Agent
Accenture
Ottawa, ON
Full-time
In this account management and customer success role, you'll receive a qualified pipeline from Business Development Representatives (BDRs), coordinate with Ad Ops on campaign delivery, and…
Added 51 mins ago
Team Manager
RBC
Toronto, ON
Full-time
The operations role is a first line of defense to the business, ensures accurate books and records are maintained whilst providing a seamless client experience.
Added 51 mins ago
Advisor Associate - Location is St John's NFLD
Scotiabank
St. John's, NL
The Client Service Associate contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed /…
Added 51 mins ago
Engagement Manager
Greenlight Consulting
Toronto, ON
$110,000 to $130,000 CAD / year
…solutions. Our teams work directly with clients to understand their operations, identify opportunities, and rapidly build solutions that create measurable business value. We combine deep…
Added 51 mins ago
ORCA Administrative Coordinator
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
$4,881 to $5,255 CAD / month
Full-time
The ORCA Administrative Coordinator is responsible for coordinating the day-to-day operations of the ORCA program, ensuring efficient testing processes and maintaining high service…
Added 51 mins ago
Manager, Customer Experience
TD
Brampton, ON
Part-time
…providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise…
Added 1 hour ago
Management Trainee
Jobbe
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
Customer Service Representative
Direct Plus Food Group
Calgary, AB
$50,000 to $55,000 CAD / year
Full-time
Reporting to the Customer Service Manager, you will play a pivotal role in ensuring a positive, seamless customer experience from start to finish of every transaction.
Added 1 hour ago
Manager, Security Loss Prevention
Grainger Businesses
Thornhill, ON
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide…

Greenlight Consulting

Engagement Manager

Toronto, ON, Canada

Pay: $110,000 to $130,000 CAD / year
Experience: Mid-to-Senior (5–8 years relevant experience)
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Greenlight helps organizations solve complex business challenges through intelligent automation, agentic AI, and custom technology solutions. Our teams work directly with clients to understand their operations, identify opportunities, and rapidly build solutions that create measurable business value. We combine deep consulting expertise with hands-on engineering to bridge the gap between strategy and execution.

We’re building a future where consultants and engineers work alongside AI to deliver faster outcomes, stronger businesses, and transformative customer experiences. We run AI-assisted delivery as standard - from discovery through documentation to quality assurance - and this role operates in an environment where Anthropic's Claude is embedded in how we work, not treated as a future state.

What makes a star at Greenlight?

Commercially sharp and client-obsessed - you measure success by what the client achieved, not what was delivered
Calm in complexity - you manage multiple engagements, competing priorities, and difficult conversations without losing composure or thread
Fluent across the room - as credible with an executive sponsor as you are with a developer debugging an agent workflow
AI-forward - you understand enough about how intelligent automation works to lead it, defend it, and sell its value without needing a translator
Ownership mindset - the engagement is yours; you don’t wait for problems to surface, you find them first

The Role

This is the accountability seat on every Greenlight engagement. The AI Engagement Manager owns the client relationship, the commercial track, and the delivery cadence - across AI and automation projects running on tight, high-output cycles.

Engagements operate with an AI Automation Business Consultant who owns process discovery, AI logic design, and technical specification, alongside an Automation Engineer who owns the build. This role sits above both, as the commercial and relational anchor keeping the engagement on track, the client confident, and the value visible.

This means the role requires AI and automation fluency to have credible conversations about what is being built, how long it should take, and what the business outcome looks like - without needing the consultant or engineer to translate. You do not build the solution. But you need to understand it well enough to own it in the room.

At a Glance

Reports To

Director Project Delivery & Strategy

Works Closely With

Automation Business Consultant, Automation Engineers, Client Stakeholders, Vendor Partners

Client Interaction

Executive sponsors, business leads, project steering, vendor partners

Portfolio

3–4 concurrent engagements (3–6 month delivery cycles)

Platform Focus

UiPath, Microsoft Power Platform, Anthropic Claude / AI Agents

Seniority

Mid-to-Senior (5–8 years relevant experience)

Location

Onshore Canada - GTA preferred

Engagement Type

Hybrid Office - client-facing with occasional travel

What You’ll Do

Client Relationship & Commercial Governance

Serve as the primary client contact from kickoff through post-delivery review - the face of the engagement at every stage
Build trusted relationships with executive sponsors, business leads, and key stakeholders - read the room, sense shifts in confidence, and act before they become delivery risks
Own scope management and change control - identify creep early, facilitate commercial conversations around change with clarity, and protect margin without damaging the relationship
Lead difficult conversations: expectation resets, delay communications, scope disputes - directly, calmly, and without escalating to leadership by default
Maintain commercial awareness across your portfolio; flag risks to margin, timeline, or client satisfaction before they surface in a steering call

AI & Automation Delivery Oversight

Understand what is being built on every engagement - the automation logic, the AI agent behaviour, the integration points - well enough to represent it accurately to a client executive
Track delivery against the Week 0-to-go-live cadence: readiness confirmed before kickoff, discovery completed in Week 1, SDD validated before build, test cases parallel with Sprint 1
Identify when the delivery thread is at risk - slow discovery, SDD delays, build blockers, UAT gaps - and drive resolution before it affects the timeline
Maintain the RAID log, delivery schedule, and status reporting to client stakeholders - governance that is current, honest, and actionable, not performative
Manage competing priorities across 3–4 concurrent engagements without losing thread or dropping client confidence

Pod Leadership & Team Enablement

Create the conditions for the Automation Business Consultant and Engineer(s) to do their best work: resolved blockers, aligned stakeholders, clear scope, no unnecessary noise
Review Consultant deliverables - PDDs, agent specs, SDD sign-offs - for quality and alignment with client expectations before they go to the client
Coach the consultant through complex stakeholder sessions and difficult discovery conversations - your experience in the room is a resource, not a rank
Manage resource capacity and flag resourcing risks early - don’t let a build slow down because of a preventable resource constraint

Value Realization & Reporting

Proactively track whether clients are realizing expected automation and AI value - report against agreed KPIs and business outcomes, not just delivery milestones
Lead go-live communications, confidence management, and post-delivery debriefs - close every engagement with the client seeing what was delivered and what it was worth
Identify expansion opportunities within active accounts - process gaps, adjacent automation candidates, AI use cases the client hasn’t named yet - and surface them to the account team

What We’re Looking For

Essential Experience

5–8 years in a delivery, project management, or client-facing consulting role within technology - automation, AI, and RPA, development projects strongly preferred
Proven track record managing short-cycle software delivery projects (3–6 months) end-to-end across a portfolio of concurrent engagements
Direct exposure to AI or automation project delivery - you understand what an LLM-based agent or RPA build involves, the risks that are specific to these projects, and how to talk about them with a client
Experience managing executive and senior stakeholder relationships, including difficult commercial conversations and expectation management
Background in a consulting, managed services with experience delivering AI or agentic automation projects
Track record of managing scope, change orders, and commercial conversations in a professional services or managed services environment
Agile delivery - sprint planning, backlog prioritisation, retrospectives; comfortable running a cadence without a dedicated Scrum Master

Skills & Competencies

Commercial acumen - you understand project economics, margin, scope risk, and value-based delivery; you protect both the client relationship and Greenlight’s position
AI and automation fluency - not an engineer, but not a stranger to the technology; you can discuss agent logic, LLM outputs, and automation architecture with enough credibility to hold a client room
Political intelligence - you read room dynamics, sense wavering confidence, and act before issues escalate
Clear, confident communicator - you simplify complex technical and commercial topics without losing accuracy for either audience
Calm under pressure - you de-escalate, not amplify; clients feel steadier after talking to you, not more anxious
Organised across complexity - managing 3–4 concurrent projects with different clients, consultants, and build stages without losing thread

What Great Looks Like in This Role

The standard we are hiring to:

They know the delivery status before the status call and the client's mood before the client says anything. They understand what the consultant is building well enough to defend the timeline and scope in the same breath. When something goes sideways, they're already in motion - not writing an update, not waiting for the team to surface it. They run a portfolio of concurrent engagements with the same composure they bring to one. And they leave every client at go-live feeling like they got more than they paid for.

Our Process & Practices

Use of AI in Hiring

We use AI tools to support parts of our recruitment - things like organizing applications and flagging relevant experience. These tools inform our process, they don't drive it. Every hiring decision is made by our team, full stop.

Compensation

The expected salary range for this role is $110,000 – $130,000 CAD Currency annually, based on experience and qualifications. We're happy to discuss further in conversation.

Equal Opportunity

Greenlight is an equal opportunity employer. We believe in fair consideration for all candidates regardless of ethnicity, culture, sexual orientation, religion, age, gender, or disability status.

Great Place to Work™

Greenlight is a certified Great Place to Work™ - 98% score. We're proud of that and we work every day to keep earning it.

Apply About employer

More about this job

Responsibilities

The Engagement Manager owns the client relationship, commercial governance, and delivery cadence for multiple concurrent AI and automation projects. They lead project pods, manage stakeholder expectations, and ensure business value is realized through effective project oversight.

Requirements

Candidates must have 5-8 years of experience in delivery, project management, or client-facing consulting within the technology sector. A strong background in AI, automation, or RPA project delivery and proven experience managing executive-level relationships are essential.

Skills

Project Management
Consulting
Artificial Intelligence
Automation
Commercial Acumen
Stakeholder Management
Agile Delivery
Scope Management
Risk Management
Strategic Planning
Team Leadership
Communication
Problem Solving
Technical Fluency
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Engagement Manager
Intelligent Automation
Agentic AI
Consulting
UiPath
Microsoft Power Platform
Anthropic Claude
AI Agents
RPA
Project Delivery
Commercial Governance
Stakeholder Management
Agile
Sprint Planning
Backlog Prioritization
Retrospectives
Business Value
KPIs
Scope Management
Change Control
RAID Log
Delivery Schedule
Status Reporting
Client-facing
Managed Services
Software Delivery
Technical Specification
Process Discovery
Automation Logic
Integration Points

Report this job