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Added 6 mins ago
Business System Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
Contract
…requirements, support enterprise system implementation and integration, and translate complex business requirements into technology…
Added 6 mins ago
Product Owner (Field Services)
Xplore Inc.
Cornwall, ON
Full-time
We are seeking an experienced Product Owner to lead the vision, strategy, and delivery of our field service and work order management platforms - the systems that get technicians to the…
Added 6 mins ago
Product Owner (Field Services)
Xplore Inc.
Markham, ON
Full-time
We are seeking an experienced Product Owner to lead the vision, strategy, and delivery of our field service and work order management platforms - the systems that get technicians to the…
Added 7 mins ago
Senior Java Developer - Assistant Vice President
Citi
Mississauga, ON
Full-time
Design & Development: Lead development of complex middleware applications using Java and Spring Boot, leveraging AI-powered tools (Copilot, Codex) to accelerate development and enforce best…
Added 7 mins ago
Implementation Consultant I, Commercial
Brex
Vancouver, BC
Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern,…
Added 7 mins ago
Open Education Resource (OER) Application Developer
Fanshawe Toronto@ILAC
London, ON
Full-time
Identifies alternative solutions and makes recommendations to Team Lead, OER Design Studio, Director, IT Manager, or end users to meet the requirements
Added 7 mins ago
Principal Product Manager -Technical
Mastercard
Vancouver, BC
Full-time
Set the vision: Lead multiple teams in adoption of lean product management practices: Define, establish, and continually refine a domain product vision & objectives, establish a product…
Added 7 mins ago
Full-Stack Software Engineer
Burq, Inc.
Remote, Canada
Full-time · Remote
…bring on large enterprise customers, much of your work will be integration-heavy: connecting Burq to customer systems, hardening our APIs and webhooks, and making sure everything holds up…
Added 7 mins ago
Nurse Practitioner (Casual) -BC IHS Wellness
Trillium Health Partners
Oakville, ON
Part-time
Conduct medical assessments and follow-up assessment to formulate a differential diagnosis through the integration of patient information and evidence-informed practice.
Added 7 mins ago
RQ11503 - Solutions Designer - Senior
Maarut
Toronto, ON
Contract
environments, including the execution of systems integration tests, specialized
Added 7 mins ago
RQ11510 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
Contract
environments, including the execution of systems integration tests, specialized
Added 7 mins ago
RQ11509 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
Contract
environments, including the execution of systems integration tests, specialized
Added 22 mins ago
Project Manager (6 month term)
Saskatchewan Blue Cross
Saskatoon, SK
Full-time
Actively lead project review meetings and deliver regular status updates to the PMO Manager and Project Sponsor
Added 22 mins ago
Senior Socio-Economic Consultant, Indigenous Relations
SLR Consulting
Ottawa, ON
Full-time
…environmental and sustainability services to our clients through the integration of over 30 advisory, technical environmental, and engineering disciplines to help clients address some of…
Added 22 mins ago
Staff Product Manager
Miovision
Remote, Canada
$180,000 to $190,000 CAD / year
Full-time · Remote
The Product Veteran: You bring extensive product management experience as a principal or lead contributor, boasting a proven track record of scaling enterprise platforms and successfully…
Added 34 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Lead pre-deployment testing and quality control of data collection procedures.
Added 36 mins ago
Nurse Practitioner (Casual) -BC IHS Wellness
Trillium Health Partners
ON · Ontario, Canada
Part-time
Conduct medical assessments and follow-up assessment to f ormulate a differential diagnosis through the integration of patient information and evidence-informed practice.
Added 36 mins ago
Postdoctoral Fellow
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Our laboratory, lead by Dr. Stella Daskalopoulou, conducts highly translational cardiovascular research, connecting patient-based clinical studies and deeply phenotyped biobanks with…
Added 36 mins ago
Principal Product Manager -Technical
Mastercard
Vancouver, BC
Full-time
Set the vision: Lead multiple teams in adoption of lean product management practices: Define, establish, and continually refine a domain product vision & objectives, establish a product…
Added 36 mins ago
Controller
Riversol Skincare
Vancouver, BC
Full-time
Lead the annual budgeting process and maintain rolling financial forecasts
Added 36 mins ago
Maintenance Manager
Mucci Farms
Kingsville, ON
$110,000 to $125,000 CAD / year
Full-time
We are looking for a Maintenance Manager to lead maintenance operations across our greenhouse, packhouse, and facility environments in Kingsville and surrounding areas. This is a critical…
Added 36 mins ago
Director, Digital Platforms & Architecture
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Our client is looking for a Director, Marketing Technology & Digital Platforms to lead the technology ecosystem powering our global marketing and growth engine.
Added 51 mins ago
Associate Director - Lead Application Support Specialist, GED Support
RBC
Toronto, ON
Full-time
Lead incident response and change management, coordinating cross-functional teams, conducting thorough root cause analysis, and implementing preventative measures that reduce future…
Added 51 mins ago
Senior Developer
Pet Valu
Markham, ON
Full-time
Design and Development: Significantly contribute to the design, lead the development, and deployment of scalable, secure, and high-performance applications in Microsoft Azure. Provide deep…
Added 51 mins ago
Engagement Manager
Greenlight Consulting
Toronto, ON
$110,000 to $130,000 CAD / year
AI-forward - you understand enough about how intelligent automation works to lead it, defend it, and sell its value without needing a translator

Greenlight Consulting

Engagement Manager

Toronto, ON, Canada

Pay: $110,000 to $130,000 CAD / year
Experience: Mid-to-Senior (5–8 years relevant experience)
Posting language: English
Posted: Sep 29, 2026

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Original job description

Greenlight helps organizations solve complex business challenges through intelligent automation, agentic AI, and custom technology solutions. Our teams work directly with clients to understand their operations, identify opportunities, and rapidly build solutions that create measurable business value. We combine deep consulting expertise with hands-on engineering to bridge the gap between strategy and execution.

We’re building a future where consultants and engineers work alongside AI to deliver faster outcomes, stronger businesses, and transformative customer experiences. We run AI-assisted delivery as standard - from discovery through documentation to quality assurance - and this role operates in an environment where Anthropic's Claude is embedded in how we work, not treated as a future state.

What makes a star at Greenlight?

Commercially sharp and client-obsessed - you measure success by what the client achieved, not what was delivered
Calm in complexity - you manage multiple engagements, competing priorities, and difficult conversations without losing composure or thread
Fluent across the room - as credible with an executive sponsor as you are with a developer debugging an agent workflow
AI-forward - you understand enough about how intelligent automation works to lead it, defend it, and sell its value without needing a translator
Ownership mindset - the engagement is yours; you don’t wait for problems to surface, you find them first

The Role

This is the accountability seat on every Greenlight engagement. The AI Engagement Manager owns the client relationship, the commercial track, and the delivery cadence - across AI and automation projects running on tight, high-output cycles.

Engagements operate with an AI Automation Business Consultant who owns process discovery, AI logic design, and technical specification, alongside an Automation Engineer who owns the build. This role sits above both, as the commercial and relational anchor keeping the engagement on track, the client confident, and the value visible.

This means the role requires AI and automation fluency to have credible conversations about what is being built, how long it should take, and what the business outcome looks like - without needing the consultant or engineer to translate. You do not build the solution. But you need to understand it well enough to own it in the room.

At a Glance

Reports To

Director Project Delivery & Strategy

Works Closely With

Automation Business Consultant, Automation Engineers, Client Stakeholders, Vendor Partners

Client Interaction

Executive sponsors, business leads, project steering, vendor partners

Portfolio

3–4 concurrent engagements (3–6 month delivery cycles)

Platform Focus

UiPath, Microsoft Power Platform, Anthropic Claude / AI Agents

Seniority

Mid-to-Senior (5–8 years relevant experience)

Location

Onshore Canada - GTA preferred

Engagement Type

Hybrid Office - client-facing with occasional travel

What You’ll Do

Client Relationship & Commercial Governance

Serve as the primary client contact from kickoff through post-delivery review - the face of the engagement at every stage
Build trusted relationships with executive sponsors, business leads, and key stakeholders - read the room, sense shifts in confidence, and act before they become delivery risks
Own scope management and change control - identify creep early, facilitate commercial conversations around change with clarity, and protect margin without damaging the relationship
Lead difficult conversations: expectation resets, delay communications, scope disputes - directly, calmly, and without escalating to leadership by default
Maintain commercial awareness across your portfolio; flag risks to margin, timeline, or client satisfaction before they surface in a steering call

AI & Automation Delivery Oversight

Understand what is being built on every engagement - the automation logic, the AI agent behaviour, the integration points - well enough to represent it accurately to a client executive
Track delivery against the Week 0-to-go-live cadence: readiness confirmed before kickoff, discovery completed in Week 1, SDD validated before build, test cases parallel with Sprint 1
Identify when the delivery thread is at risk - slow discovery, SDD delays, build blockers, UAT gaps - and drive resolution before it affects the timeline
Maintain the RAID log, delivery schedule, and status reporting to client stakeholders - governance that is current, honest, and actionable, not performative
Manage competing priorities across 3–4 concurrent engagements without losing thread or dropping client confidence

Pod Leadership & Team Enablement

Create the conditions for the Automation Business Consultant and Engineer(s) to do their best work: resolved blockers, aligned stakeholders, clear scope, no unnecessary noise
Review Consultant deliverables - PDDs, agent specs, SDD sign-offs - for quality and alignment with client expectations before they go to the client
Coach the consultant through complex stakeholder sessions and difficult discovery conversations - your experience in the room is a resource, not a rank
Manage resource capacity and flag resourcing risks early - don’t let a build slow down because of a preventable resource constraint

Value Realization & Reporting

Proactively track whether clients are realizing expected automation and AI value - report against agreed KPIs and business outcomes, not just delivery milestones
Lead go-live communications, confidence management, and post-delivery debriefs - close every engagement with the client seeing what was delivered and what it was worth
Identify expansion opportunities within active accounts - process gaps, adjacent automation candidates, AI use cases the client hasn’t named yet - and surface them to the account team

What We’re Looking For

Essential Experience

5–8 years in a delivery, project management, or client-facing consulting role within technology - automation, AI, and RPA, development projects strongly preferred
Proven track record managing short-cycle software delivery projects (3–6 months) end-to-end across a portfolio of concurrent engagements
Direct exposure to AI or automation project delivery - you understand what an LLM-based agent or RPA build involves, the risks that are specific to these projects, and how to talk about them with a client
Experience managing executive and senior stakeholder relationships, including difficult commercial conversations and expectation management
Background in a consulting, managed services with experience delivering AI or agentic automation projects
Track record of managing scope, change orders, and commercial conversations in a professional services or managed services environment
Agile delivery - sprint planning, backlog prioritisation, retrospectives; comfortable running a cadence without a dedicated Scrum Master

Skills & Competencies

Commercial acumen - you understand project economics, margin, scope risk, and value-based delivery; you protect both the client relationship and Greenlight’s position
AI and automation fluency - not an engineer, but not a stranger to the technology; you can discuss agent logic, LLM outputs, and automation architecture with enough credibility to hold a client room
Political intelligence - you read room dynamics, sense wavering confidence, and act before issues escalate
Clear, confident communicator - you simplify complex technical and commercial topics without losing accuracy for either audience
Calm under pressure - you de-escalate, not amplify; clients feel steadier after talking to you, not more anxious
Organised across complexity - managing 3–4 concurrent projects with different clients, consultants, and build stages without losing thread

What Great Looks Like in This Role

The standard we are hiring to:

They know the delivery status before the status call and the client's mood before the client says anything. They understand what the consultant is building well enough to defend the timeline and scope in the same breath. When something goes sideways, they're already in motion - not writing an update, not waiting for the team to surface it. They run a portfolio of concurrent engagements with the same composure they bring to one. And they leave every client at go-live feeling like they got more than they paid for.

Our Process & Practices

Use of AI in Hiring

We use AI tools to support parts of our recruitment - things like organizing applications and flagging relevant experience. These tools inform our process, they don't drive it. Every hiring decision is made by our team, full stop.

Compensation

The expected salary range for this role is $110,000 – $130,000 CAD Currency annually, based on experience and qualifications. We're happy to discuss further in conversation.

Equal Opportunity

Greenlight is an equal opportunity employer. We believe in fair consideration for all candidates regardless of ethnicity, culture, sexual orientation, religion, age, gender, or disability status.

Great Place to Work™

Greenlight is a certified Great Place to Work™ - 98% score. We're proud of that and we work every day to keep earning it.

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More about this job

Responsibilities

The Engagement Manager owns the client relationship, commercial governance, and delivery cadence for multiple concurrent AI and automation projects. They lead project pods, manage stakeholder expectations, and ensure business value is realized through effective project oversight.

Requirements

Candidates must have 5-8 years of experience in delivery, project management, or client-facing consulting within the technology sector. A strong background in AI, automation, or RPA project delivery and proven experience managing executive-level relationships are essential.

Skills

Project Management
Consulting
Artificial Intelligence
Automation
Commercial Acumen
Stakeholder Management
Agile Delivery
Scope Management
Risk Management
Strategic Planning
Team Leadership
Communication
Problem Solving
Technical Fluency
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Engagement Manager
Intelligent Automation
Agentic AI
Consulting
UiPath
Microsoft Power Platform
Anthropic Claude
AI Agents
RPA
Project Delivery
Commercial Governance
Stakeholder Management
Agile
Sprint Planning
Backlog Prioritization
Retrospectives
Business Value
KPIs
Scope Management
Change Control
RAID Log
Delivery Schedule
Status Reporting
Client-facing
Managed Services
Software Delivery
Technical Specification
Process Discovery
Automation Logic
Integration Points

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