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Added 27 mins ago
Director of Finance
Higher Talent | Executive Search & HR Consulting |
St. John's, NL
Full-time
Higher Talent is excited to conduct an executive search for a strategic, hands-on, entrepreneurial Director of Finance for Fort Amherst Healthcare, in St. John’s, NL.
Added 28 mins ago
Senior Manager, Engineering
Scotiabank
Toronto, ON
The team is seeking a Senior Manager, Engineering responsible for managing an ambitious team of engineers and QA focused on executing approved solution designs and ensuring delivery meets…
Added 28 mins ago
Senior Manager, Wealth Credit Structuring
Scotiabank
Toronto, ON
The Senior Manager, Wealth Credit Structuring supports the National Director, Wealth Credit Structuring in the management and resolution of problem loan accounts domiciled to Private…
Added 28 mins ago
Senior Governance & Control Analyst
TD
Toronto, ON
Full-time
As a Senior Analyst, Finance GRC, you will be responsible for providing strategic guidance and oversight of Finance's risk management programs and controls, including financial reporting…
Added 28 mins ago
Senior Sales Manager, GTA & Ontario
TD
Burlington, ON
Full-time
…in the sustainable growth of the territory. You will combine strategic vision, mobilizing leadership and excellence in execution to raise performance…
Added 42 mins ago
Director, Business Operations
Upshop
Mississauga, ON
Upshop is hiring a senior operator to own the strategic half of how our Product & Engineering organization runs - the methodology, the traceability, and the executive visibility layer that…
Added 42 mins ago
Senior Product Manager, Fashion Merchandising
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
Full-time
The Merchandise team is looking for Senior Product Manager, Buying/Merchandising, to be responsible for leadership and product line management for all facets of the merchandising process.…
Added 57 mins ago
Client Services Manager
Mosaic North America
Matheson, ON
Full-time
…between the client and internal teams, ensuring successful execution of programs, achievement of business objectives, and delivery of strategic recommendations that drive…
Added 57 mins ago
Client Services Manager
Mosaic North America
Matheson, ON
Full-time
…between the client and internal teams, ensuring successful execution of programs, achievement of business objectives, and delivery of strategic recommendations that drive…
Added 57 mins ago
Senior Account Executive - Public Sector
Nakisa
Ottawa, ON
Full-time
This role reports into the Senior Strategic Advisor and works directly with our executive team. You will not be selling in isolation, and you will not be selling to a script.
Added 57 mins ago
Project Leader
Ontario Power Generation
Oshawa, ON
Full-time
Reporting to the Senior Manager, Projects, this position is responsible for leading and administering the coordination and execution of assigned projects within different portfolios.
Added 57 mins ago
Technology Partner, Human Resources
TMX Group
Toronto, ON
Full-time
The Technology Partner serves as the dedicated Single Point of Contact (SPOC) and strategic relationship manager between Global Human Resources, Talent Acquisition, Total Rewards, and…
Added 58 mins ago
Manager - Risk Management
American Express
Toronto, ON
Full-time
Drive delivery of critical AML/KYC initiatives for the market in line with strategic priorities and AML roadmap.
Added 58 mins ago
TECHNOLOGY COMMUNICATIONS MANAGER -HYBRID
Green Shield Canada
Toronto, ON
This is a hands-on role for an experienced communications professional who can move comfortably between strategy and execution, advise senior leaders, establish strong editorial and channel…
Added 1 hour ago
Job ID #32263: Real Estate Specialist
City of Hamilton
Hamilton, ON
Full-time · Temporary
Reporting to the Senior Real Estate Consultant, this position is responsible for the data flow, due diligence and analysis in support of the portfolio management functions of the Corporate…
Added 1 hour ago
Senior Manager Financial Planning and Analysis
Confidential
Mississauga, ON
$135,000 to $175,000 CAD / year
Full-time
Develop and maintain analytical models, scenarios, and business cases to support strategic initiatives and operational execution
Added 1 hour ago
Executive Assistant & Operations Manager
Bennett Church Hill Capital Inc.
Ottawa, ON
Full-time
…innovation. Team members join a small, agile environment where strategic thinking and high-quality execution are central to…
Added 1 hour ago
Supply Chain and Planning Manager
Schneider Electric
AB · Edmonton, Alberta
Full-time
Join us as our Supply Chain & Planning Manager and help ensure the right materials are available at the right time to support our customers and operations.
Added 1 hour ago
Technology Partner, Human Resources
TMX Group
Toronto, ON
Full-time
The Technology Partner serves as the dedicated Single Point of Contact (SPOC) and strategic relationship manager between Global Human Resources, Talent Acquisition, Total Rewards, and…
Added 1 hour ago
Learning and Development Designer III
TD
Ottawa, ON · Mississauga, ON · Markham, ON
Full-time
Typically reports to a Manager / Senior Manager
Added 1 hour ago
Assistant Vice President & CIO, IPC Wealth Dealer Managed Solutions
The Canada Life Assurance Company
London, ON · Toronto, ON
…candidate will combine the judgement of an experienced portfolio manager with the commercial perspective of a platform leader. They will be responsible for delivering strong client and…
Added 1 hour ago
Sales Manager
Powergroup Resources
ON · Saint Ann's, ON
Full-time
On behalf of Spring Creek Quail Farms, we are seeking an experienced Sales Manager to join their growing team.
Added 1 hour ago
Manager, Credit and Collections
Adecco
Mississauga, ON
$100,000 to $120,000 CAD / year
Full-time
Reporting to senior leadership, the Manager, Credit & Collections will lead a team of 10 credit and collections professionals while remaining actively involved in daily operations. This…
Added 2 hours ago
Job ID #32264: Chief Information Security Officer (CISO) and Director, IT Infrastructure
City of Hamilton
Hamilton, ON
Full-time
…Management team. Provide advice and recommendations to the Senior Management team on strategic infrastructure and security architectures and best practices to ensure the integrity of the…
Added 3 hours ago
Senior Delivery Manager, Temporary
Aviso Wealth
Remote, Canada
$120 to $140 CAD / hour
Temporary · Remote
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…

Greenlight Consulting

Engagement Manager

Toronto, ON, Canada

Pay: $110,000 to $130,000 CAD / year
Experience: Mid-to-Senior (5–8 years relevant experience)
Posting language: English
Posted: Sep 29, 2026

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Original job description

Greenlight helps organizations solve complex business challenges through intelligent automation, agentic AI, and custom technology solutions. Our teams work directly with clients to understand their operations, identify opportunities, and rapidly build solutions that create measurable business value. We combine deep consulting expertise with hands-on engineering to bridge the gap between strategy and execution.

We’re building a future where consultants and engineers work alongside AI to deliver faster outcomes, stronger businesses, and transformative customer experiences. We run AI-assisted delivery as standard - from discovery through documentation to quality assurance - and this role operates in an environment where Anthropic's Claude is embedded in how we work, not treated as a future state.

What makes a star at Greenlight?

Commercially sharp and client-obsessed - you measure success by what the client achieved, not what was delivered
Calm in complexity - you manage multiple engagements, competing priorities, and difficult conversations without losing composure or thread
Fluent across the room - as credible with an executive sponsor as you are with a developer debugging an agent workflow
AI-forward - you understand enough about how intelligent automation works to lead it, defend it, and sell its value without needing a translator
Ownership mindset - the engagement is yours; you don’t wait for problems to surface, you find them first

The Role

This is the accountability seat on every Greenlight engagement. The AI Engagement Manager owns the client relationship, the commercial track, and the delivery cadence - across AI and automation projects running on tight, high-output cycles.

Engagements operate with an AI Automation Business Consultant who owns process discovery, AI logic design, and technical specification, alongside an Automation Engineer who owns the build. This role sits above both, as the commercial and relational anchor keeping the engagement on track, the client confident, and the value visible.

This means the role requires AI and automation fluency to have credible conversations about what is being built, how long it should take, and what the business outcome looks like - without needing the consultant or engineer to translate. You do not build the solution. But you need to understand it well enough to own it in the room.

At a Glance

Reports To

Director Project Delivery & Strategy

Works Closely With

Automation Business Consultant, Automation Engineers, Client Stakeholders, Vendor Partners

Client Interaction

Executive sponsors, business leads, project steering, vendor partners

Portfolio

3–4 concurrent engagements (3–6 month delivery cycles)

Platform Focus

UiPath, Microsoft Power Platform, Anthropic Claude / AI Agents

Seniority

Mid-to-Senior (5–8 years relevant experience)

Location

Onshore Canada - GTA preferred

Engagement Type

Hybrid Office - client-facing with occasional travel

What You’ll Do

Client Relationship & Commercial Governance

Serve as the primary client contact from kickoff through post-delivery review - the face of the engagement at every stage
Build trusted relationships with executive sponsors, business leads, and key stakeholders - read the room, sense shifts in confidence, and act before they become delivery risks
Own scope management and change control - identify creep early, facilitate commercial conversations around change with clarity, and protect margin without damaging the relationship
Lead difficult conversations: expectation resets, delay communications, scope disputes - directly, calmly, and without escalating to leadership by default
Maintain commercial awareness across your portfolio; flag risks to margin, timeline, or client satisfaction before they surface in a steering call

AI & Automation Delivery Oversight

Understand what is being built on every engagement - the automation logic, the AI agent behaviour, the integration points - well enough to represent it accurately to a client executive
Track delivery against the Week 0-to-go-live cadence: readiness confirmed before kickoff, discovery completed in Week 1, SDD validated before build, test cases parallel with Sprint 1
Identify when the delivery thread is at risk - slow discovery, SDD delays, build blockers, UAT gaps - and drive resolution before it affects the timeline
Maintain the RAID log, delivery schedule, and status reporting to client stakeholders - governance that is current, honest, and actionable, not performative
Manage competing priorities across 3–4 concurrent engagements without losing thread or dropping client confidence

Pod Leadership & Team Enablement

Create the conditions for the Automation Business Consultant and Engineer(s) to do their best work: resolved blockers, aligned stakeholders, clear scope, no unnecessary noise
Review Consultant deliverables - PDDs, agent specs, SDD sign-offs - for quality and alignment with client expectations before they go to the client
Coach the consultant through complex stakeholder sessions and difficult discovery conversations - your experience in the room is a resource, not a rank
Manage resource capacity and flag resourcing risks early - don’t let a build slow down because of a preventable resource constraint

Value Realization & Reporting

Proactively track whether clients are realizing expected automation and AI value - report against agreed KPIs and business outcomes, not just delivery milestones
Lead go-live communications, confidence management, and post-delivery debriefs - close every engagement with the client seeing what was delivered and what it was worth
Identify expansion opportunities within active accounts - process gaps, adjacent automation candidates, AI use cases the client hasn’t named yet - and surface them to the account team

What We’re Looking For

Essential Experience

5–8 years in a delivery, project management, or client-facing consulting role within technology - automation, AI, and RPA, development projects strongly preferred
Proven track record managing short-cycle software delivery projects (3–6 months) end-to-end across a portfolio of concurrent engagements
Direct exposure to AI or automation project delivery - you understand what an LLM-based agent or RPA build involves, the risks that are specific to these projects, and how to talk about them with a client
Experience managing executive and senior stakeholder relationships, including difficult commercial conversations and expectation management
Background in a consulting, managed services with experience delivering AI or agentic automation projects
Track record of managing scope, change orders, and commercial conversations in a professional services or managed services environment
Agile delivery - sprint planning, backlog prioritisation, retrospectives; comfortable running a cadence without a dedicated Scrum Master

Skills & Competencies

Commercial acumen - you understand project economics, margin, scope risk, and value-based delivery; you protect both the client relationship and Greenlight’s position
AI and automation fluency - not an engineer, but not a stranger to the technology; you can discuss agent logic, LLM outputs, and automation architecture with enough credibility to hold a client room
Political intelligence - you read room dynamics, sense wavering confidence, and act before issues escalate
Clear, confident communicator - you simplify complex technical and commercial topics without losing accuracy for either audience
Calm under pressure - you de-escalate, not amplify; clients feel steadier after talking to you, not more anxious
Organised across complexity - managing 3–4 concurrent projects with different clients, consultants, and build stages without losing thread

What Great Looks Like in This Role

The standard we are hiring to:

They know the delivery status before the status call and the client's mood before the client says anything. They understand what the consultant is building well enough to defend the timeline and scope in the same breath. When something goes sideways, they're already in motion - not writing an update, not waiting for the team to surface it. They run a portfolio of concurrent engagements with the same composure they bring to one. And they leave every client at go-live feeling like they got more than they paid for.

Our Process & Practices

Use of AI in Hiring

We use AI tools to support parts of our recruitment - things like organizing applications and flagging relevant experience. These tools inform our process, they don't drive it. Every hiring decision is made by our team, full stop.

Compensation

The expected salary range for this role is $110,000 – $130,000 CAD Currency annually, based on experience and qualifications. We're happy to discuss further in conversation.

Equal Opportunity

Greenlight is an equal opportunity employer. We believe in fair consideration for all candidates regardless of ethnicity, culture, sexual orientation, religion, age, gender, or disability status.

Great Place to Work™

Greenlight is a certified Great Place to Work™ - 98% score. We're proud of that and we work every day to keep earning it.

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More about this job

Responsibilities

The Engagement Manager owns the client relationship, commercial governance, and delivery cadence for multiple concurrent AI and automation projects. They lead project pods, manage stakeholder expectations, and ensure business value is realized through effective project oversight.

Requirements

Candidates must have 5-8 years of experience in delivery, project management, or client-facing consulting within the technology sector. A strong background in AI, automation, or RPA project delivery and proven experience managing executive-level relationships are essential.

Skills

Project Management
Consulting
Artificial Intelligence
Automation
Commercial Acumen
Stakeholder Management
Agile Delivery
Scope Management
Risk Management
Strategic Planning
Team Leadership
Communication
Problem Solving
Technical Fluency
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Engagement Manager
Intelligent Automation
Agentic AI
Consulting
UiPath
Microsoft Power Platform
Anthropic Claude
AI Agents
RPA
Project Delivery
Commercial Governance
Stakeholder Management
Agile
Sprint Planning
Backlog Prioritization
Retrospectives
Business Value
KPIs
Scope Management
Change Control
RAID Log
Delivery Schedule
Status Reporting
Client-facing
Managed Services
Software Delivery
Technical Specification
Process Discovery
Automation Logic
Integration Points

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