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Added 2 mins ago
SS
Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland Sarl
Canada
- Full-time
The Job holder will be a experienced and commercially driven Business Development Senior Manager to accelerate the growth of CCM's premium lounge furnishings and interior solutions business…
Added 18 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role is responsible for developing and…
Added 48 mins ago
Product Manager
DSV
Milton, ON
The Product Manager, Trade Lane Development APAC is responsible for driving sustainable growth on the assigned trade lane(s) in ocean freight. The TLM influences and aligns the trade lane…
Added 48 mins ago
TO
Campaign Manager - Client Facing
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Toronto, ON
- Full-time
Support account retention and growth by identifying opportunities for improvement and upselling.
Added 48 mins ago
CE
Account Manager, Content Distribution
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Toronto, ON
- Full-time
…providers, streaming platforms and free ad-supported channels. As Account Manager, Content Distribution, you will play a key role in growing and protecting that reach. You will help expand…
Added 48 mins ago
S
Business Developer Manager
Siemens
Montreal, QC
- Full-time
Added 1 hour ago
Senior Customer Success Manager, Canada Strategic Account Services
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Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…
Added 1 hour ago
ST
Sales Enablement Manager
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Toronto, ON
- Full-time
You will be the key driver in turning our go-to-market strategy into seller behavior and results in every region. You will report directly to the revenue leader and partner with Sales,…
Added 1 hour ago
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- Full-time
…brand strategy that achieves set metrics, optimizes coverage of key customers, and includes territory analysis and budget management to maximize sales…
Added 1 hour ago
S
Sales Enablement Manager
SysAid
Toronto, ON
- Full-time
You will be the key driver in turning our go-to-market strategy into seller behavior and results in every region. You will report directly to the revenue leader and partner with Sales,…
Added 1 hour ago
QM
Senior Project Manager
Quantum Management Services Ltd.
Toronto, ON · Etobicoke, ON
- $85,000 to $100,000 CAD / year
- Full-time
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Added 1 hour ago
TC
Assistant Store Manager Winners North Heartland
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $48,592.5 to $68,029.5 CAD / year
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Added 1 hour ago
Senior Application Engineer
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Cambridge, ON
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Added 1 hour ago
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SENIOR ACCOUNT MANAGER, TECHNOLOGY INDUSTRY-2 - Greater Toronto Area
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Markham, ON
- Full-time
…Benefit Pension Plan, a $750 wellness and health care spending account, to name a…
Added 1 hour ago
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Walmart Canada
Mississauga, ON
- Contract
…and National Brand items to maximize margins and profitable sales across various departments. Job Description This role collaborates with product teams to identify appropriate categories…
Added 1 hour ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Sudbury, ON
- Full-time
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Added 1 hour ago
TC
Assistant Store Manager in Training HomeSense Hyde Park
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Scarborough, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Under the guidance of the Store Manager, you’ll participate in an on-the-job training program designed to deepen your knowledge of key store functions, including merchandising, customer…
Added 2 hours ago
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Account Executive, SMB (Retail)
Solink
Remote, Canada
- $118,000 to $140,000 CAD / year
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Hiring Manager: Sammy Singh | Sales Manager, Retail
Added 2 hours ago
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Added 2 hours ago
WC
(CAN) General Merchandise Assistant Manager
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Added 2 hours ago
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Manager, Sales Development Representative, Akai | Global
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- Full-time
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Added 2 hours ago
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Business Development Manager
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Added 2 hours ago
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Added 2 hours ago
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General Manager / Head of Vision Care Canada
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Toronto, ON
- Full-time
Strong commercial mindset and customer orientation, with experience in customer-facing environments, channel management, key account development and market expansion.
Added 2 hours ago
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Parts Manager
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GreenShield

Account Manager

Toronto, ON, Canada

$59,688 to $91,109 CAD / year · Full-time

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Job details

Pay: $59,688 to $91,109 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential. Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All. At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

This is a vital role that develops, manages and nurtures relationships with partners leveraging GreenShield Administration’s claims adjudication capabilities by:

Developing key long-term relationships with our partners and being proactive to ensure we support their immediate and future business needs.
Delivering upon our service level agreements by working with other business areas to make sure client commitments are met.
Monitoring contractual requirements and the delivery of contractual commitments.
Being responsible for achievement of revenue and margin targets of assigned block of business, as well as targets for integrated sales within GreenShield Administration and other GreenShield lines of business.
Managing issues through to resolution.
Supporting the development of strategies to deliver client-focused solutions.
Engaging the GreenShield Administration team and shared service partners in the delivery of solutions.
Managing and appropriately escalating emerging service challenges and deliverables.
Participate in the transition and implementation of new clients.
Build relationships with other business areas contributing to the success of GreenShield Administration. Demonstrate a team first attitude and relationship building skills within, and outside, the company.
Support enterprise-wide Business Development efforts including RFI/RFP response initiatives for new business opportunities.
Complete annual Account Management Plans for designated accounts and support client specific strategies with the team and their execution.
In collaboration with the Business Development and Product teams, participate in the development of strategies to sell additional services and products to meet our partners on-going and evolving needs.
Assist with the negotiations, renewals and amendments of contractual agreements to reflect changes in the delivery of our services and financial arrangements.
Attend and represent GreenShield Administration in different corporate and industry events and conferences.

WHO WE'RE LOOKING FOR

Minimum of five years' experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Post secondary degree or diploma in Business, Commerce or a related discipline.
Knowledge and experience with benefits administration, health and dental claims processing and group insurance.
Proven success in managing and growing a block of business.
Extensive customer service experience.
Extensive knowledge of the provincial health benefit landscape.
Clear and effective written and oral communication skills and the ability to communicate and present at all levels of an organization.
Outstanding interpersonal skills.
Superior organizational and time management skills. Flexibility, adaptability, and the ability to prioritize tasks and set objectives.
Proven analytical and problem-solving skills.
Results focused, highly motivated, and exhibits determination and initiative to surpass objectives.
Strong computer skills including Microsoft Office software applications.
Valid driver's license required.
Ability to travel within Canada.

NICE TO HAVE

Bilingual – English and French
GBA/CEBS or similar industry designations

WHAT WE OFFER

Base Salary: CAD $59,688.00 - 91,109.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

(if eligible - add this) Additional compensation: Eligible for a discretionary target bonus.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for a new vacancy.

Work model: Hybrid

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially. Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification). AI Usage - GreenShield leverages AI to help produce Job Descriptions and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Manage and grow assigned partner accounts by maintaining relationships, meeting service-level and contractual commitments, resolving issues, and achieving revenue and margin targets. Support client implementations, renewals, account plans, integrated sales, and business development initiatives, coordinating with internal teams to deliver client-focused solutions.

Requirements

Requires at least five years of account executive or account management experience with third-party payors, TPAs, advisors, or a related health benefits sector, along with a post-secondary degree or diploma in business, commerce, or a related discipline. Candidates should have benefits administration and group insurance knowledge, a record of growing business, strong communication and organizational skills, a valid driver's license, and the ability to travel within Canada.

Skills

Account Management
Relationship Building
Benefits Administration
Health And Dental Claims Processing
Group Insurance
Business Development
Contract Negotiation
Client Service
Revenue And Margin Management
Strategic Planning
Problem-Solving
Analytical Skills
Written And Oral Communication
Presentation Skills
Organization And Time Management
Microsoft Office

Benefits

Health Coverage
Dental Coverage
Retirement Savings
Paid Time Off
Mental Health Support
Discretionary Target Bonus

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Account Management Plans
Benefits Administration
Health Benefits
Health And Dental Claims Processing
Group Insurance
Third-Party Payors
Third-Party Administrators
Claims Adjudication
Client Relationships
Service-Level Agreements
Contractual Requirements
Revenue Targets
Margin Targets
Integrated Sales
Business Development
RFI/RFP Responses
Contract Negotiations
Contract Renewals
Client Implementation
Customer Service
Provincial Health Benefits
Microsoft Office
GBA
CEBS

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