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Added 4 mins ago
ML
Category Marketing Manager - Kits
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
As the Category Marketing Manager, Kits you'll be tasked with leading the next phase of this growing business - developing and executing growth strategies owns developing and executing…
Added 4 mins ago
C
IT Delivery Manager
Cognizant
Mississauga, ON
- Full-time
We are seeking a highly experienced IT Delivery Manager to serve as the strategic liaison between client stakeholders and global delivery teams. In this role, you will be responsible for…
Added 4 mins ago
A
F&I Manager - Capital Chrysler Dodge Jeep Ram
AutoCanada
AB · Edmonton, AB
- $150,000 to $200,000 CAD / year
- Other
…support our people-driven culture of learning and continuous development. Working here is fast-paced, non-stop, and a little unpredictable - and we love…
Added 4 mins ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…
Added 4 mins ago
TU
Applications Technical Lead
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
…300+ integrations/applications. The role guides the design, development, implementation, and maintenance of integration solutions, including the resolution of complex technical issues. They…
Added 4 mins ago
IC
HR & Admin Generalist - POPJOY Retail
IGG.com Canada
Vancouver, BC
- Full-time
…interactive digital entertainment company that specializes in the development and operation of Mobile Games. Founded in 2006, IGG has grown into a leading global game developer and…
Added 4 mins ago
WP
Manager, Safety, Security and Asset Management
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking an experienced and strategic Manager, Safety, Security and Asset Management to provide organization-wide leadership for health and safety, security, emergency…
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BC
Assistant Director of Food and Beverage
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
…responsible for the effective scheduling, training, motivation, and development of departmental employees. The Assistant Director works closely with the Director, Food and Beverage…
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Area Manager
Lammle's Western Wear
Calgary, AB
Conduct regular Store Manager development meetings and performance reviews.
Added 18 mins ago
B&
Administrative Assistant
Black & McDonald Limited
Toronto, ON · Scarborough, ON
- $47,500 to $57,500 CAD / year
- Full-time
The Subcontract Administrator is located in Scarborough and typically reports directly to the Subcontract Manager. Their primary focus is assisting in subcontract management under the…
Added 19 mins ago
BV
Senior Manager, Social, Content & Creator Partnerships
Betstamp Ventures
Toronto, ON
- Internship
…runs our own iGaming brands and the media and partnerships business that brings players to them, all Canadian-owned and operated from our King Street West HQ in…
Added 19 mins ago
AI
Adobe Experience Manager
Aptino, Inc.
Toronto, ON
- $70 to $75 CAD / hour
- Contract
We are looking for a hands-on Adobe Experience Manager (AEM) Engineer to join an enterprise digital experience platform initiative. The ideal candidate will have strong AEM development…
Added 19 mins ago
GL
Store Manager
goeasy Ltd.
Corner Brook, NL
- Full-time
Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be…
Added 19 mins ago
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Project Engineer
Canada Packers Inc.
Brandon, MB
- Full-time
…accountability and a continuous improvement mindset to drive sustained business…
Added 19 mins ago
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Seed Processing Supervisor
BASF
Lethbridge, AB
- Full-time
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Added 19 mins ago
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Property Representative 2 (Interconnections and Site C)
BC Hydro
Vancouver, BC
- $104,800 to $112,800 CAD / year
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Added 19 mins ago
PC
Marketing Manager
PRI Consultants
Toronto, ON
- Full-time
…growing toward a national footprint. We are seeking a Marketing Manager to own our brand, content, and campaigns, and to run the marketing engine that supports our commercial team across…
Added 19 mins ago
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Montreal, QC
Reporting to the Ladies & Handbags Buying Manager, the Associate Buyer plays a key supporting role in the development and execution of the seasonal buying strategy across Ladies Footwear…
Added 19 mins ago
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Personal Banker
TD
Canmore, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 19 mins ago
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Data Analytics Associate, CIB Business Management
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Toronto, ON
- Full-time
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Added 19 mins ago
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Personal Banker
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Michaels Stores
Barrie, ON
- Full-time
Store - TOR-BARRIE, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role…
Added 19 mins ago
D
Manager, ESG Internal Controls Assessment
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…developing the internal control program for ESG disclosure. As Manager, ESG Internal Controls Assessment, you help establish and develop the ESG internal control framework together with…
Added 19 mins ago
D
Delivery coordinator, Project management
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 19 mins ago
D
Manager
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to…

GreenShield

ACCOUNT MANAGER - CONTRACT

Toronto, ON, Canada

$74,269 to $92,837 CAD / year · Contract

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Job details

Pay: $74,269 to $92,837 CAD / year
Job type: Contract
Apply by: Nov 29, 2026
Experience: 3–5 years of related experience in account management, group benefits, or insurance.
Posting language: English
Posted: Oct 30, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

GreenShield is seeking a highly motivated, detail‑oriented professional to join our Account Management Team on contract. Reporting to the Director of Account Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and clients while effectively managing, servicing, and retaining an assigned portfolio of group benefits accounts. The Account Manager serves as a trusted partner and advocate for GreenShield, ensuring exceptional service delivery and high levels of client satisfaction across their portfolio.

Key Responsibilities

Serve as the primary point of contact for Advisors and clients, fostering strong and collaborative relationships.
Achieve financial objectives related to the growth, retention, and profitability of an assigned block of business.
Deliver exceptional customer service through clear, professional verbal and written communication.
Ensure timely and accurate delivery of solutions aligned with client needs, objectives, and plan requirements.
Maintain high levels of client satisfaction through proactive day‑to‑day service and issue resolution.
Monitor and analyze client utilization trends to identify opportunities and risks.
Act as a liaison between clients and internal teams to support seamless service delivery.
Schedule and lead meetings with Advisors and clients to review renewals, discuss plan performance, and recommend plan design changes.
Travel to client locations as required to support relationship management and business development.
Provide ongoing support and guidance to Plan Administrators and Advisors.
Promote GreenShield’s group products, services, and capabilities to enhance client understanding and engagement.
Manage overall group performance by reviewing and analyzing monthly financial reports.
Prepare and implement plan design revisions, ensuring accuracy and compliance.
Clarify administrative procedures, contractual terms, and product‑specific features for clients and Advisors.
Participate in required training, professional development, and continuing education activities.
Adhere to all carrier compliance requirements and industry regulations.
Understand and comply with applicable government policies related to program eligibility and administration.
Maintain and expand job knowledge through ongoing learning and industry engagement.

WHO WE'RE LOOKING FOR

Required Competencies & Qualifications

3–5 years of related experience in account management, group benefits, or insurance.
Knowledge of group benefits eligibility requirements is considered an asset.
Strong negotiation, analytical, and influencing skills.
Self‑starter with a results‑oriented mindset and strong organizational abilities.
Commitment to ongoing professional development and industry involvement.
Excellent verbal and written communication skills, with the ability to interpret client needs and communicate technical information clearly.
LLQP license preferred.
GBA designation or active progress toward completion preferred.

Additional Details:

GreenShield currently operates under a hybrid work model.

WHAT WE OFFER

Base Salary: CAD $74,269.00 - 92,837.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for an existing vacancy.

Work model: Hybrid.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Manage and retain an assigned portfolio of group benefits accounts, serving as the primary contact for clients and Advisors and supporting strong relationships, satisfaction, and financial performance. Review account utilization and financial results, coordinate service delivery, lead renewal and plan performance discussions, implement plan changes, and ensure compliance with applicable requirements.

Requirements

Candidates should have 3–5 years of related experience in account management, group benefits, or insurance, along with strong communication, negotiation, analytical, influencing, and organizational skills. An LLQP license is preferred, as is a GBA designation or active progress toward it; knowledge of group benefits eligibility requirements is an asset.

Skills

Account Management
Group Benefits
Insurance
Customer Service
Negotiation
Analytical Skills
Influencing Skills
Organization
Verbal Communication
Written Communication
Financial Analysis
Issue Resolution
Plan Design
Regulatory Compliance
Benefits Eligibility

Benefits

Health Coverage
Dental Coverage
Retirement Savings
Paid Time Off
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Group Benefits
Insurance
Advisor Relationships
Client Retention
Portfolio Management
Customer Service
Renewals
Plan Performance
Utilization Trends
Financial Reports
Profitability
Plan Design
Benefits Eligibility
Plan Administration
Contractual Terms
LLQP License
GBA Designation
Carrier Compliance
Industry Regulations
Professional Development
Hybrid Work

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