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Added 1 min ago
SM
Project Manager II VITAL Operations
St. Michael's Hospital
Toronto, ON
- Temporary
The Vital team is seeking a highly motivated Project Manager II to lead and develop all aspects of medium-scale projects in the Vital portfolio, lead project implementation, perform project…
Added 1 min ago
J
Senior Mid-Market Account Manager
Jobgether
Canada
- Full-time
As a Senior Mid-Market Account Manager, you will play a key role in driving revenue growth by expanding strategic relationships within an established portfolio of B2B customers. Your…
Added 1 min ago
SH
Assistant Manager II
Sunglass Hut
Niagara-on-the-Lake, ON
- Full-time
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 min ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 min ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 31 mins ago
G
Outside Sales Representative-EN
Guillevin
Mississauga, ON
- Full-time
Track customer profitability and credit levels. Let the Manager know about any negative trends.
Added 1 hour ago
C
Manager, Program Operations
Cantrav
Quebec, QC
- Full-time
Thorough, detail-oriented, and experienced, the Program Manager, Operations is responsible for the successful planning, coordination, and execution of group programs across the destinations…
Added 1 hour ago
MI
Assistant Manager Food & Beverage Operations
Marriott International
Quebec, QC
- Full-time
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the…
Added 1 hour ago
RO
Rugby Development Intern
Rugby Ontario
Toronto, ON
- Internship
Under the leadership of the Rugby Development Manager, this role is responsible for supporting all aspects of the Rugby Development portfolio including the Development Series and…
Added 2 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
T
Contact Center Rep IV, TD Insurance General Insurance
TD
Saint John, NB
- Full-time
Provide sound advice with every customer interaction, contributing to an exceptional customer experience
Added 2 hours ago
S
Assistant Manager, Digital Merchandising Experience (12-Month Contract)
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Assistant Manager, Digital Merchandising Experience, you’ll help execute the online category, brand, and product strategies that move our business forward.…
Added 2 hours ago
L&
Boutique Manager and Senior Skincare Advisor
Loshen & Crem
AB · Edmonton, AB
- Full-time
We're looking for an experienced Boutique Manager & Senior Skincare Advisor to help lead our Windermere location.
Added 3 hours ago
A
Operations Manager
AtkinsRéalis
Vancouver, BC
- Full-time
As an Operations Manager based in Vancouver, BC, you will play a key leadership role in overseeing service delivery and operational performance across British Columbia and Yukon. Reporting…
Added 3 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 hours ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
White Rock, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 hours ago
T
Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Surrey, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 hours ago
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Personal Banking Associate (Full time)- Blainville, Seigneurie
TD
Blainville, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 3 hours ago
T
Associate Manager PT Under 20 hours - Sherway Gardens
Tumi
Toronto, ON · Etobicoke, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 3 hours ago
PM
Account Manager - Construction - New Brunswick
Prime Material Handling Equipment Limited
Moncton, NB
- $80,000 to $300,000 CAD / year
- Full-time
Prime Material Handling is looking for a driven Account Manager - Construction - New Brunswick to grow sales and rentals of Manitou construction equipment across New Brunswick.
Added 3 hours ago
GC
Product Specialist - Databricks
Game Companies
Montreal, QC
- Full-time
…artificial intelligence platform. Reporting to the Product Manager for Databricks, you will serve as a product resource, helping clients understand its features and supporting them in their…

GreenShield

ACCOUNT MANAGER - CONTRACT

Toronto, ON, Canada

$74,269 to $92,837 CAD / year · Contract

Apply on LinkedIn About employer

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Job details

Pay: $74,269 to $92,837 CAD / year
Job type: Contract
Apply by: Nov 29, 2026
Experience: 3–5 years of related experience in account management, group benefits, or insurance.
Posting language: English
Posted: Oct 30, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

GreenShield is seeking a highly motivated, detail‑oriented professional to join our Account Management Team on contract. Reporting to the Director of Account Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and clients while effectively managing, servicing, and retaining an assigned portfolio of group benefits accounts. The Account Manager serves as a trusted partner and advocate for GreenShield, ensuring exceptional service delivery and high levels of client satisfaction across their portfolio.

Key Responsibilities

Serve as the primary point of contact for Advisors and clients, fostering strong and collaborative relationships.
Achieve financial objectives related to the growth, retention, and profitability of an assigned block of business.
Deliver exceptional customer service through clear, professional verbal and written communication.
Ensure timely and accurate delivery of solutions aligned with client needs, objectives, and plan requirements.
Maintain high levels of client satisfaction through proactive day‑to‑day service and issue resolution.
Monitor and analyze client utilization trends to identify opportunities and risks.
Act as a liaison between clients and internal teams to support seamless service delivery.
Schedule and lead meetings with Advisors and clients to review renewals, discuss plan performance, and recommend plan design changes.
Travel to client locations as required to support relationship management and business development.
Provide ongoing support and guidance to Plan Administrators and Advisors.
Promote GreenShield’s group products, services, and capabilities to enhance client understanding and engagement.
Manage overall group performance by reviewing and analyzing monthly financial reports.
Prepare and implement plan design revisions, ensuring accuracy and compliance.
Clarify administrative procedures, contractual terms, and product‑specific features for clients and Advisors.
Participate in required training, professional development, and continuing education activities.
Adhere to all carrier compliance requirements and industry regulations.
Understand and comply with applicable government policies related to program eligibility and administration.
Maintain and expand job knowledge through ongoing learning and industry engagement.

WHO WE'RE LOOKING FOR

Required Competencies & Qualifications

3–5 years of related experience in account management, group benefits, or insurance.
Knowledge of group benefits eligibility requirements is considered an asset.
Strong negotiation, analytical, and influencing skills.
Self‑starter with a results‑oriented mindset and strong organizational abilities.
Commitment to ongoing professional development and industry involvement.
Excellent verbal and written communication skills, with the ability to interpret client needs and communicate technical information clearly.
LLQP license preferred.
GBA designation or active progress toward completion preferred.

Additional Details:

GreenShield currently operates under a hybrid work model.

WHAT WE OFFER

Base Salary: CAD $74,269.00 - 92,837.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for an existing vacancy.

Work model: Hybrid.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage and retain an assigned portfolio of group benefits accounts, serving as the primary contact for clients and Advisors and supporting strong relationships, satisfaction, and financial performance. Review account utilization and financial results, coordinate service delivery, lead renewal and plan performance discussions, implement plan changes, and ensure compliance with applicable requirements.

Requirements

Candidates should have 3–5 years of related experience in account management, group benefits, or insurance, along with strong communication, negotiation, analytical, influencing, and organizational skills. An LLQP license is preferred, as is a GBA designation or active progress toward it; knowledge of group benefits eligibility requirements is an asset.

Skills

Account Management
Group Benefits
Insurance
Customer Service
Negotiation
Analytical Skills
Influencing Skills
Organization
Verbal Communication
Written Communication
Financial Analysis
Issue Resolution
Plan Design
Regulatory Compliance
Benefits Eligibility

Benefits

Health Coverage
Dental Coverage
Retirement Savings
Paid Time Off
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Group Benefits
Insurance
Advisor Relationships
Client Retention
Portfolio Management
Customer Service
Renewals
Plan Performance
Utilization Trends
Financial Reports
Profitability
Plan Design
Benefits Eligibility
Plan Administration
Contractual Terms
LLQP License
GBA Designation
Carrier Compliance
Industry Regulations
Professional Development
Hybrid Work

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Work requirements

Jobs in Canada