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Added 7 mins ago
BC
Assistant Director of Food and Beverage
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
The Assistant Director of Food & Beverage is responsible and accountable for supporting the strategic planning, coordination, and execution of all Dining and Banquet Services within Banff…
Added 7 mins ago
Area Manager
Lammle's Western Wear
Calgary, AB
Review district performance regularly and leverage data to drive business decisions.
Added 21 mins ago
TM
Director, Student Integrated Health & Wellbeing
Toronto Metropolitan University
Toronto, ON
- Full-time
Reporting to the Executive Director, Student Wellbeing, the Director will be a key member of the Student Wellbeing senior leadership team, providing strategic and operational leadership…
Added 22 mins ago
MH
Director, Equipment Planning and Biomedical Services
Mackenzie Health
Richmond Hill, ON
- $137,748 to $175,793 CAD / year
- Full-time
The Director, Equipment Planning and Biomedical Services is accountable for clinical and non-clinical asset planning, maintenance and management. The role provides overall leadership to…
Added 22 mins ago
TU
HR Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…departmental strategic priorities. Working closely with the Director, Administration and University HR partners, the role ensures HR matters are effectively managed, appropriately…
Added 22 mins ago
TI
Go-to-Market (GTM) Growth Manager
TRSB Inc.
Montreal, QC
- Full-time
You will work closely with our GTM Director, Marketing team and Business Development team to identify the right companies, find the right people, create highly relevant outreach, launch…
Added 37 mins ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- Full-time
- Remote
Benevity is looking for a Director, Financial Planning & Analysis to lead revenue planning, reporting and operations in one connected team. Reporting to our SVP, Finance, you will own how…
Added 37 mins ago
B
Director, FP&A (Revenue)
Benevity
Remote, Canada
- $156,800 to $206,750 CAD / year
- Full-time
- Remote
Benevity is looking for a Director, Financial Planning & Analysis to lead revenue planning, reporting and operations in one connected team. Reporting to our SVP, Finance, you will own how…
Added 51 mins ago
CG
Director, Talent & Leadership Development
Compass Group Canada
Mississauga, ON
- Full-time
Compass Group Canada is seeking a Director, Talent & Leadership Development to strengthen leadership capability and build a more strategic, business-driven talent function across the…
Added 51 mins ago
ML
Director, Taxation
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
The Director, Taxes provides leadership and management to the tax function working with senior management and the corporate finance team as well as collaborating with internal and external…
Added 51 mins ago
B
Senior Director, Learning & Development
BGBx
Canada
- Full-time
The Senior Director, Learning & Development, reporting to the Chief People Officer, will lead the development and execution of a comprehensive learning and development strategy across BGBx,…
Added 51 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…for audit non-conformance. Review final results with Market Director Food…
Added 51 mins ago
D|
Manager, Brand Marketing Insights - The Ordinary - Global
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
Reporting into the Director, Brand - Global of the Ordinary, the Manager, Brand Marketing Insights - The Ordinary - Global will serve as the strategic bridge between consumer understanding,…
Added 51 mins ago
S
Food Safety Program Manager
Sysco
Toronto, ON · Sysco Toronto
- Full-time
…for audit non-conformance. Review final results with Market Director Food…
Added 52 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…for audit non-conformance. Review final results with Market Director Food…
Added 1 hour ago
ACCOUNT MANAGER - CONTRACT
Green Shield Canada
Toronto, ON
GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver
Added 1 hour ago
Director, Design Operations - Global Wealth Management
Scotiabank
Toronto, ON
The Director, Design Operations contributes to the overall success of Global Wealth Management’s Digital Experience Design Team ensuring specific individual goals, plans, initiatives are…
Added 1 hour ago
Director, Product Design - Global Wealth Management
Scotiabank
ON · Ottawa, ON
The Director, Product Design, Global Wealth Management contributes to the overall success of Global Wealth Management’s Digital Experience Design Team ensuring specific individual goals,…
Added 1 hour ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
…across our digital and customer touchpoints. Reporting to our Director, Marketing, and working closely with sales and cross-functional teams, you will set the digital and content plan,…
Added 1 hour ago
AG
Account Executive
AURUM Group of Companies
Toronto, ON
- Full-time
Reporting to the Director of Sales, the Account Executive creates long-term, trusting relationships with our customers with the goal of developing new business from existing clients and…
Added 1 hour ago
G
ACCOUNT MANAGER - CONTRACT
GreenShield
Toronto, ON
- $74,269 to $92,837 CAD / year
- Contract
At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.
Added 1 hour ago
Director, Office of the Dean
University of Toronto
Toronto, ON
As Director, Office of the Dean, you will serve as the central catalyst for key initiatives and strategic priorities within the Temerty Faculty of Medicine. Reporting directly to the Dean,…
Added 1 hour ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
…end user, we can help you to preserve working capital in your business, while benefiting now from the use of the…
Added 1 hour ago
Senior Manager, Pharmacy Operations
Bayshore
Markham, ON
· Prepare regular reports on operational performance, compliance, and business development metrics for senior leadership.
Added 1 hour ago
ML
General Accounting and Close Manager
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…working for a Canadian-based public company. Reporting to the Director, Finance – Internal Reporting, you will play a key role in the day-to-day accounting and close activities, ensuring…

GreenShield

ACCOUNT MANAGER - CONTRACT

Toronto, ON, Canada

$74,269 to $92,837 CAD / year · Contract

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Job details

Pay: $74,269 to $92,837 CAD / year
Job type: Contract
Apply by: Nov 29, 2026
Experience: 3–5 years of related experience in account management, group benefits, or insurance.
Posting language: English
Posted: Oct 30, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

GreenShield is seeking a highly motivated, detail‑oriented professional to join our Account Management Team on contract. Reporting to the Director of Account Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and clients while effectively managing, servicing, and retaining an assigned portfolio of group benefits accounts. The Account Manager serves as a trusted partner and advocate for GreenShield, ensuring exceptional service delivery and high levels of client satisfaction across their portfolio.

Key Responsibilities

Serve as the primary point of contact for Advisors and clients, fostering strong and collaborative relationships.
Achieve financial objectives related to the growth, retention, and profitability of an assigned block of business.
Deliver exceptional customer service through clear, professional verbal and written communication.
Ensure timely and accurate delivery of solutions aligned with client needs, objectives, and plan requirements.
Maintain high levels of client satisfaction through proactive day‑to‑day service and issue resolution.
Monitor and analyze client utilization trends to identify opportunities and risks.
Act as a liaison between clients and internal teams to support seamless service delivery.
Schedule and lead meetings with Advisors and clients to review renewals, discuss plan performance, and recommend plan design changes.
Travel to client locations as required to support relationship management and business development.
Provide ongoing support and guidance to Plan Administrators and Advisors.
Promote GreenShield’s group products, services, and capabilities to enhance client understanding and engagement.
Manage overall group performance by reviewing and analyzing monthly financial reports.
Prepare and implement plan design revisions, ensuring accuracy and compliance.
Clarify administrative procedures, contractual terms, and product‑specific features for clients and Advisors.
Participate in required training, professional development, and continuing education activities.
Adhere to all carrier compliance requirements and industry regulations.
Understand and comply with applicable government policies related to program eligibility and administration.
Maintain and expand job knowledge through ongoing learning and industry engagement.

WHO WE'RE LOOKING FOR

Required Competencies & Qualifications

3–5 years of related experience in account management, group benefits, or insurance.
Knowledge of group benefits eligibility requirements is considered an asset.
Strong negotiation, analytical, and influencing skills.
Self‑starter with a results‑oriented mindset and strong organizational abilities.
Commitment to ongoing professional development and industry involvement.
Excellent verbal and written communication skills, with the ability to interpret client needs and communicate technical information clearly.
LLQP license preferred.
GBA designation or active progress toward completion preferred.

Additional Details:

GreenShield currently operates under a hybrid work model.

WHAT WE OFFER

Base Salary: CAD $74,269.00 - 92,837.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for an existing vacancy.

Work model: Hybrid.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Manage and retain an assigned portfolio of group benefits accounts, serving as the primary contact for clients and Advisors and supporting strong relationships, satisfaction, and financial performance. Review account utilization and financial results, coordinate service delivery, lead renewal and plan performance discussions, implement plan changes, and ensure compliance with applicable requirements.

Requirements

Candidates should have 3–5 years of related experience in account management, group benefits, or insurance, along with strong communication, negotiation, analytical, influencing, and organizational skills. An LLQP license is preferred, as is a GBA designation or active progress toward it; knowledge of group benefits eligibility requirements is an asset.

Skills

Account Management
Group Benefits
Insurance
Customer Service
Negotiation
Analytical Skills
Influencing Skills
Organization
Verbal Communication
Written Communication
Financial Analysis
Issue Resolution
Plan Design
Regulatory Compliance
Benefits Eligibility

Benefits

Health Coverage
Dental Coverage
Retirement Savings
Paid Time Off
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Group Benefits
Insurance
Advisor Relationships
Client Retention
Portfolio Management
Customer Service
Renewals
Plan Performance
Utilization Trends
Financial Reports
Profitability
Plan Design
Benefits Eligibility
Plan Administration
Contractual Terms
LLQP License
GBA Designation
Carrier Compliance
Industry Regulations
Professional Development
Hybrid Work

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