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Added 4 mins ago
FN
Regional Manager,Traditional Health & Wellness
First Nations Health Authority
Ladysmith, BC
- Full-time
As the Regional Manager, Traditional Health and Wellness, you will play a leadership role in advancing FNHA's Traditional Wellness Strategic Framework, strengthening relationships with…
Added 4 mins ago
WC
(CAN) Staff Pharmacist
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 4 mins ago
BA
SERVICE DETAILER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Service Manager
Added 4 mins ago
BA
AUTOMOTIVE TECHNICIAN, LUBE & MAINTENANCE
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 4 mins ago
K
Account Manager
Kaseya
Toronto, ON
- Full-time
Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of MSP accounts, focusing on supporting customers with strong growth potential.
Added 4 mins ago
A
Sr. Manager, Key Accounts – Commercial Planning
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $130,000 CAD / year
- Full-time
The Senior Manager, Key Accounts – Commercial Planning is responsible for driving sustainable growth across key retail accounts by combining strategic account management with strong…
Added 4 mins ago
TH
HR Generalist - Hybrid (6-Month Contract)
The Headhunters Recruitment
AB · Edmonton, AB
- Full-time
Act as a trusted point of contact for employee and manager inquiries, providing timely support and escalating sensitive matters as required.
Added 5 mins ago
Assistant Manager
Lammle's Western Wear
Edmonton, AB
Taking the reins as a Lammle’s Assistant Store Manager:
Added 21 mins ago
Territory Sales Representative - Charlottetown
Molson Coors
Charlottetown, PE
…This position reports to the New Brunswick/PEI District Sales Manager and is responsible for achieving volume and distribution targets for our continued success in the…
Added 35 mins ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and…
Added 35 mins ago
WI
Front Office Supervisor - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Support and assist the Front Office Manager as they are responsible and accountable for the actions of all Front Office Team Members. Work as a “hands-on” supervisor assisting the team as…
Added 35 mins ago
WI
Housekeeping Leader - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
…actions of the housekeeping team. You will work as a “hands on manager” assisting the team as they strive to meet or exceed guest…
Added 35 mins ago
LC
Business Relationship Manager - Waterloo
Libro Credit Union
Waterloo, ON
- Full-time
Join Libro as a Business Relationship Manager in our Waterloo Region
Added 35 mins ago
WI
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Join our Spa team as a Spa Manager, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel &…
Added 35 mins ago
WC
On Site Solutions Associate
White Cap Canada
AB · Edmonton, AB
- Full-time
Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
Added 35 mins ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
AB · Edmonton, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 35 mins ago
2L
Sales Account Manager
247 Labs
Toronto, ON
- Full-time
Role Description The Sales Account Manager is a full-time, on-site role based in Toronto, ON. This position is responsible for managing client accounts, building long-term relationships,…
Added 35 mins ago
OG
Olive Garden, Waterloo - Service Manager
Olive Garden Canada
Waterloo, ON
- Full-time
Our Service Managers report to the General Manager and are accountable for taking initiative, being people-focused, and results-oriented. They are responsible for leading their teams in a…
Added 35 mins ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As an Information Technology Audit Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited…
Added 35 mins ago
F
Director, Measurement & Analytics
Flywheel
Toronto, ON
- Full-time
Added 35 mins ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 35 mins ago
NC
Sales Manager
NAPA Canada
Toronto, ON
- Full-time
Added 35 mins ago
YM
District Sales Manager
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Added 35 mins ago
D
Seasonal Sales Support (Part-Time) - Diesel Vancouver Outlet
Diesel
Richmond, BC
- Part-time
In this Seasonal Sales Support role, reporting to the Store Manager, you will be responsible for growing our brand awareness in this new market, developing a strong business and leading a…
Added 35 mins ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Calgary, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…

GreenShield

ACCOUNT MANAGER - CONTRACT

Toronto, ON, Canada

$74,269 to $92,837 CAD / year · Contract

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Job details

Pay: $74,269 to $92,837 CAD / year
Job type: Contract
Apply by: Nov 29, 2026
Experience: 3–5 years of related experience in account management, group benefits, or insurance.
Posting language: English
Posted: Oct 30, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

GreenShield is seeking a highly motivated, detail‑oriented professional to join our Account Management Team on contract. Reporting to the Director of Account Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and clients while effectively managing, servicing, and retaining an assigned portfolio of group benefits accounts. The Account Manager serves as a trusted partner and advocate for GreenShield, ensuring exceptional service delivery and high levels of client satisfaction across their portfolio.

Key Responsibilities

Serve as the primary point of contact for Advisors and clients, fostering strong and collaborative relationships.
Achieve financial objectives related to the growth, retention, and profitability of an assigned block of business.
Deliver exceptional customer service through clear, professional verbal and written communication.
Ensure timely and accurate delivery of solutions aligned with client needs, objectives, and plan requirements.
Maintain high levels of client satisfaction through proactive day‑to‑day service and issue resolution.
Monitor and analyze client utilization trends to identify opportunities and risks.
Act as a liaison between clients and internal teams to support seamless service delivery.
Schedule and lead meetings with Advisors and clients to review renewals, discuss plan performance, and recommend plan design changes.
Travel to client locations as required to support relationship management and business development.
Provide ongoing support and guidance to Plan Administrators and Advisors.
Promote GreenShield’s group products, services, and capabilities to enhance client understanding and engagement.
Manage overall group performance by reviewing and analyzing monthly financial reports.
Prepare and implement plan design revisions, ensuring accuracy and compliance.
Clarify administrative procedures, contractual terms, and product‑specific features for clients and Advisors.
Participate in required training, professional development, and continuing education activities.
Adhere to all carrier compliance requirements and industry regulations.
Understand and comply with applicable government policies related to program eligibility and administration.
Maintain and expand job knowledge through ongoing learning and industry engagement.

WHO WE'RE LOOKING FOR

Required Competencies & Qualifications

3–5 years of related experience in account management, group benefits, or insurance.
Knowledge of group benefits eligibility requirements is considered an asset.
Strong negotiation, analytical, and influencing skills.
Self‑starter with a results‑oriented mindset and strong organizational abilities.
Commitment to ongoing professional development and industry involvement.
Excellent verbal and written communication skills, with the ability to interpret client needs and communicate technical information clearly.
LLQP license preferred.
GBA designation or active progress toward completion preferred.

Additional Details:

GreenShield currently operates under a hybrid work model.

WHAT WE OFFER

Base Salary: CAD $74,269.00 - 92,837.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for an existing vacancy.

Work model: Hybrid.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Manage and retain an assigned portfolio of group benefits accounts, serving as the primary contact for clients and Advisors and supporting strong relationships, satisfaction, and financial performance. Review account utilization and financial results, coordinate service delivery, lead renewal and plan performance discussions, implement plan changes, and ensure compliance with applicable requirements.

Requirements

Candidates should have 3–5 years of related experience in account management, group benefits, or insurance, along with strong communication, negotiation, analytical, influencing, and organizational skills. An LLQP license is preferred, as is a GBA designation or active progress toward it; knowledge of group benefits eligibility requirements is an asset.

Skills

Account Management
Group Benefits
Insurance
Customer Service
Negotiation
Analytical Skills
Influencing Skills
Organization
Verbal Communication
Written Communication
Financial Analysis
Issue Resolution
Plan Design
Regulatory Compliance
Benefits Eligibility

Benefits

Health Coverage
Dental Coverage
Retirement Savings
Paid Time Off
Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Group Benefits
Insurance
Advisor Relationships
Client Retention
Portfolio Management
Customer Service
Renewals
Plan Performance
Utilization Trends
Financial Reports
Profitability
Plan Design
Benefits Eligibility
Plan Administration
Contractual Terms
LLQP License
GBA Designation
Carrier Compliance
Industry Regulations
Professional Development
Hybrid Work

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