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Added 6 mins ago
Director, Digital Transformation & Technology
Children's Aid Society of Toronto
Toronto, ON
Full-time
The Director, Digital Transformation & Technology provides strategic leadership for the Agency's information technology, network infrastructure, enterprise applications, cybersecurity, data…
Added 6 mins ago
Director of Customer Care
Aquilini Development
Vancouver, BC
Full-time
…affordable option for homeownership in our market. Our most recent project launch is kwasen Village, a 40-acre master-planned community located at Willingdon and Canada Way in…
Added 8 mins ago
Color Assist
Company 3
Toronto, ON
$24 to $29.33 CAD / hour
Full-time
…efficient colour grading workflows from ingest through final delivery. This role requires a strong willingness to learn, as the Colour Assistant is expected to adapt to evolving…
Added 22 mins ago
Project Manager
Creative Matters Inc.
Toronto, ON
Contract
● Collaborate with cross-functional teams to effectively manage project scope and ensure timely, budget-conscious project delivery.
Added 22 mins ago
Design Studio Director
Creative Matters Inc.
Toronto, ON
Contract
The Design Studio Director leads the Design team and runs studio operations. This role manages resource planning, process development, and people leadership. It aligns project resources…
Added 39 mins ago
Marketing Manager, Canada
Therabody
Canada
$75,000 to $80,000 CAD / year
Based in Toronto, this role reports directly to the Marketing Director, International based in London, with a strategic dotted line to the Canadian Sales team, based in Toronto. You will…
Added 52 mins ago
Development Manager - EA Sports FC
EA SPORTS
Vancouver, BC
Temporary
Reporting to the Development Director, the Development Manager (DM) leads a multidisciplinary team responsible for delivering key areas of the on-pitch experience in EA SPORTS FC.
Added 52 mins ago
Brand Marketing Specialist
Insight Global
Brampton, ON
$22 to $24 CAD / hour
Contract
marketing campaigns and programs. Reporting to a Sr. Manager or Director/Sr. Director, this role is an early step in the brand marketing career path, and supports cross-functional campaign…
Added 53 mins ago
Manager, Capital Planning
Government of Alberta
AB
…improvements, and leveraging client relationships to optimize project delivery, while challenging the current…
Added 1 hour ago
Sr Director, Engineering & Fac. & Validation
Emergent Biosolutions
Winnipeg, MB
…agencies to represent EFV capabilities and ensure alignment and delivery on strategy and operational…
Added 1 hour ago
Senior Partner Enablement Manager
Docker
Remote, Canada
Full-time · Remote
…outcomes across our partner ecosystem. Reporting to the Sr. Director of Sales Enablement, you will design and deliver the training, certification, and enablement programs that connect…
Added 1 hour ago
Manager, Learning & Development
Indigo Books & Music
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Design, develop and evaluate learning and delivery strategies including leader and participant guides, learning activities, reference guides or job-aids, storyboards, video scripts, design…
Added 1 hour ago
Director, Network Build
Xplore Inc.
Canada
Full-time
Drive delivery of annual network build programs by monitoring key performance indicators, maintaining accurate project status reporting, and proactively addressing schedule or budget risks.
Added 1 hour ago
Project Director
Hays
Ottawa, ON · Greater Ottawa Metropolitan Area
$150,000 to $180,000 CAD / year
Full-time
Project Director is needed with solid multi-family build experience. Pay is $160-180K
Added 1 hour ago
Senior Manager, National Early Talent Recruitment Lead ( 12-14 Month Term)
Deloitte
Toronto, ON
Full-time
Reporting to the Director, Talent Acquisition, you will set the direction for Early Talent Recruiting, lead a national team, and deliver measurable business outcomes. As a member of the…
Added 1 hour ago
Senior Manager, Talent Acquisition Operations, Intelligence & AI
Deloitte
Toronto, ON
Full-time
Reporting to the Director, Talent Acquisition, you will set a forward-looking strategy for the technology, data, governance, and capability-building infrastructure that enables Deloitte’s…
Added 1 hour ago
IT Program/Project Manager – Cybersecurity Program
Raise
Calgary, AB
Full-time
The IT Program/Project Manager will be responsible for planning, coordinating, and delivering a cybersecurity program comprising three parallel projects. Reporting to the Associate…
Added 1 hour ago
Learning and Development Manager
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Design, develop and evaluate learning and delivery strategies including leader and participant guides, learning activities, reference guides or job-aids, storyboards, video scripts, design…
Added 1 hour ago
Construction Project Manager
W3Global
Barrie, ON
Full-time
We are seeking an experienced, organized, and results-driven Construction Project Manager to join our Development team. The Construction Project Manager is responsible for managing the…
Added 1 hour ago
Benefits Program Specialist
Bank of Canada
Ottawa, ON
Temporary
We are seeking a Benefits Program Specialist to support the delivery, analysis, and continuous improvement of the Bank’s benefits program. In this role, you will contribute to projects and…
Added 1 hour ago
Fabrication Designer (Detailer)
Mercer Mass Timber
Vancouver, BC
$65,000 to $80,000 CAD / year
Full-time
Reporting to the Director, Fabrication Design, you will play a crucial role in the creation of 3D models, shop drawings, lists, and CNC code, ensuring the seamless ordering, fabrication,…
Added 1 hour ago
Multimedia Project Management - Intern
Extreme Networks
Thornhill, ON
Internship
We are looking for a Multimedia Project Management Intern to join the Brand team and support the coordination, planning, and delivery of visual content for the company’s internal and…
Added 1 hour ago
Color Assist
Company3
Toronto, ON
Full-time
…efficient colour grading workflows from ingest through final delivery. This role requires a strong willingness to learn, as the Colour Assistant is expected to adapt to evolving…
Added 1 hour ago
Director, Construction
Norseman Inc main
Saskatoon, SK
The Director, Construction is responsible for developing and expanding Norseman Structures’ construction capacity to support growth in industrial project sales.
Added 1 hour ago
Digital Marketing Coordinator / Analyst
McLeish Orlando Lawyers LLP
Toronto, ON
Full-time
…proactive Digital Marketing Coordinator / Analyst to support the Director, Digital Marketing & Strategy in executing the firm’s multichannel digital roadmap across owned, earned, and paid…

GreenShield

Bilingual Manager, Enterprise Onboarding PMO

Montreal, QC, Canada

Pay: $94,046 to $142,069 CAD / year
Job type: Full-time
Apply by: Oct 23, 2026
Experience: Demonstrated Management or Supervisory experience, 5+ years
Posting language: English
Posted: Sep 23, 2026

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Original job description

The Bilingual Manager, Enterprise Onboarding PMO is responsible for leading a team of Project Managers and collaborating with various stakeholders to deliver the streamlined and successful onboarding of new clients for all GreenShield’s lines of business in Insurance, Administration, and Health.

The Manager is accountable for the overall delivery of the team’s projects and ensures that the established service delivery model and project governance guidelines are followed. Overseeing multiple deliverables simultaneously, influencing positive client outcomes, efficiency, standardization, change management and risk mitigation are key requirements for this role. The Manger will be a key contributor to the EOE transformation and strategic direction in delivering on GS’ mission as a payer-provider. This role will be a key 1st point of escalation and will commit to a continuous improvement mindset with client success outcomes and satisfaction. Through strategic direction, thought leadership, expertise and oversight, the Manager will drive end-to-end initiatives, and create the conditions for success by building strong alignment and buy-in with many stakeholders and ensure cross-functional teams deliver outcomes that satisfy both customer, employee and business growth and retention needs.

The ideal candidate is passionate about accomplishing project objectives by planning and evaluating project activities and thrive when working with project teams.

OVERVIEW OF RESPONSIBILITIES:

Guide the overall onboarding of new clients/partners to ensure the desired outcomes are achieved through a high performing team. Influence and maintain a modular approach based on complexity and standardization for projects spanning all GS LOBs. Ensure the first impression is focused on client deliverables and expectations.
Oversee project governance including controls, procedures, documentation-scope and project plan deliverables. Ensure the team has the right toolsets for performing the EO PMO function.
Develop and lead change management and change request plans for large existing client amendments.
Lead an Agile delivery model to support key value streams and initiatives already underway in various areas as we transform as an organization.
Champion and manage new and existing responsibilities, requests and projects.
Define clear measurements of success with KPI reporting and insights on a regular basis.
Oversee the portfolio of initiatives and report on status (including scope, budget, and timelines), ensuring the team remains on target with the strategic priorities and financial plans.
In the absence of the Director, assume role as back-up.
Build a team and approach dedicated to Client/Customer/Advisor satisfaction
Build and maintain strong relationships with key stakeholders.
Monitor sales pipeline to forecast resource plans and coordinate with other impacted stakeholders.
Deliver finalist presentations to stakeholders in a professional and polished manner
Mange expectations and competing priorities with various key groups
Lead the team while embracing GSC’s Mission, Vision, Values and demonstrate GSC Leadership Behaviors.
Provide the team with support on issues and/or obstacles which may include leading implementation projects if required.
Develop the team through recruitment, orientation, training, coaching, performance management, and strengthen employee engagement by deploying action plans.
Monitor and manage productivity, team effectiveness and focus on continuous improvement by incorporating stakeholder feedback.
Create clear measures of success for the team and members so they can be successful in their roles.
Maintain a solid succession and cross-training plan for the team, avoiding single points of failure or disruption.

WHO WE'RE LOOKING FOR

This position requires the following minimum competencies and qualifications:

University Degree or equivalent work experience
Project Management Professional (PMP) certification
Demonstrated Management or Supervisory experience, 5+ years
Expertise in group benefits administration and insurance and individual benefits, and / or related industries
Superior project or program management experience

This position requires the following other requirements:

Bilingualism is a must with knowledge of Quebec market
PMO governance/framework- methodology, quality, risk mitigation and quality
Industry foundational H & D Insurance background- group products/individual benefits, administration, PBM, Health or related industries
Leadership and Performance Management
Demonstrate strong leadership, negotiation and team building skills
Excellent analytical, problem solving and decision-making skills
Excellent communication, presentation, negotiation and interpersonal skills.
Deliver Results against pre-defined success measures
Collaborator/Relationship-builder
Ability to multi-task and work under pressure
Strong personal integrity and work ethic- takes responsibility; likes to be held accountable for results.
Embrace the corporate values of GSC
Highly organized approach to their work.
Solution oriented with strong technical skills
Ability to get involved at a detailed level
Some travel required

A FEW MORE DETAILS

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Lead the enterprise onboarding PMO team and oversee client onboarding projects across insurance, administration, and health lines of business, ensuring effective governance, delivery, risk management, and client satisfaction. Manage the project portfolio and stakeholder relationships, drive continuous improvement and change initiatives, and develop team capability, performance, and succession plans.

Requirements

Requires a university degree or equivalent experience, PMP certification, at least five years of management or supervisory experience, and strong project or program management expertise. Candidates must be bilingual, understand the Quebec market, and bring relevant insurance or benefits industry knowledge along with leadership, communication, analytical, and organizational skills.

Skills

Project Management
Program Management
PMO Governance
Team Leadership
People Management
Change Management
Risk Mitigation
Stakeholder Management
Agile Delivery
Portfolio Management
KPI Reporting
Budget and Timeline Management
Negotiation
Problem-Solving
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Project Management Professional (PMP)
Enterprise Onboarding
Project Management Office (PMO)
PMO Governance
Project Governance
Agile Delivery
Change Management
Risk Mitigation
Project Planning
Portfolio Management
KPI Reporting
Resource Planning
Budget Management
Timeline Management
Client Onboarding
Group Benefits Administration
Insurance
Individual Benefits
Health Benefits
Quebec Market
Performance Management
Team Building
Stakeholder Management
Continuous Improvement
Client Satisfaction
Cross-Functional Collaboration

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