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Added 9 mins ago
T
Customer Experience Associate (Cantonese and/or Mandarin Language Skills an Asset)
TD
Markham, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 25 mins ago
J
Manager, Process Department
Jobgether
Canada
- Full-time
As Manager, Process Department, you will lead a team of engineering professionals responsible for delivering innovative water and wastewater treatment solutions. You will oversee technical…
Added 25 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Thorold, ON
- Full-time
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and…
Added 25 mins ago
RP
Value Creation Lead
Rundle Partners
Toronto, ON
- Full-time
The portfolio company for this role is a leading Canadian professional services company, winning market share through the strength of its brand, team and client offering.
Added 25 mins ago
BH
Manager, Speciality Pharma Nurse
Bayshore HealthCare
ON · Ontario, Canada
- Contract
The Specialty Pharma Nursing Manager BSRx hereinafter referred to as the “SPNM”, reporting directly to the Regional Operations Manager Specialty Nursing under the direction of the Senior…
Added 54 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Thorold, ON
- Full-time
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and…
Added 55 mins ago
Senior Manager, Account Management - Questbank
Questrade Financial Group
Toronto, ON
The Senior Manager, Account Management is responsible for the performance, strategic direction, and operational risk management of the Account Management function. This leader manages and…
Added 1 hour ago
J
Manager, Process Department
Jobgether
Canada
- Full-time
As Manager, Process Department, you will lead a team of engineering professionals responsible for delivering innovative water and wastewater treatment solutions. You will oversee technical…
Added 1 hour ago
NC
Supervisor, Bekaadendang Program (Anti-Human Trafficking/PAR/CARE TEAM)
Native Child and Family Services of Toronto
Toronto, ON
- $88,193 to $106,569 CAD / year
- Full-time
Works with senior leadership, especially the Manager of Wholistic Services, to support with hiring, determining work priorities, assigning duties, providing direction and training, setting…
Added 1 hour ago
Delivery Manager, Wealth Management
Scotiabank
Toronto, ON
The Delivery Manager supports the planning, coordination, and delivery of projects within the Enterprise Delivery Office (EDO) Wealth Management portfolio. This role is primarily focused on…
Added 1 hour ago
MO
Licensing Assistant
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Assist the Manager, Licensing, in providing licensing services to the community, including licence applications (business, lottery, marriage, vehicle for hire, municipal dog tags), renewal…
Added 1 hour ago
R
Founding Product & Solutions Lead
Rainharbor
Toronto, ON
- Full-time
…commitment. You will be the person who makes that real for each client: sitting with their teams, understanding how their work actually gets done, getting our product live inside their own…
Added 2 hours ago
E
Technicien(ne) de service sur le terrain - Équipements industriels / Field Service Technician
Elopak
Boisbriand, QC
- Full-time
Recueillir et transmettre les commentaires du marché et des clients afin de soutenir l'amélioration continue des produits et services.
Added 2 hours ago
I
Technical Sales Manager - AI Software & Services
Intersog
Remote, Canada
- Full-time
- Remote
We are looking for a Technical Sales Manager to drive sales of our AI-powered products and software services.
Added 2 hours ago
LB
Digital Project Manager
Lemieux Bédard
Sherbrooke, QC
- Full-time
The Digital Project Manager is responsible for maintaining active communication with various departments and the programming team. They plan and coordinate the progress of projects, ensure…
Added 2 hours ago
I
Contents and Cleaning Technician - PT
IICRC
Comox, BC
- Part-time
You'll also have opportunities to perform professional cleaning, post-construction cleaning, and commercial janitorial services as part of our expanding operations.
Added 2 hours ago
I
Contents and Cleaning Technician - FT
IICRC
Comox, BC
- Part-time
You'll also have opportunities to perform professional cleaning, post-construction cleaning, and commercial janitorial services as part of our expanding operations.
Added 3 hours ago
J
Senior Strategic Sales Manager (m/f/d)
Jobgether
Canada
- Contract
We are looking for an experienced strategic sales professional to drive business growth and develop high-value client relationships across the DACH region (Germany, Austria, and…
Added 3 hours ago
A
AI Literacy and Community Manager
ATB
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
As ATB’s next AI Literacy and Community Manager, you will build and scale enterprise-wide AI literacy, capability, and community engagement across ATB Financial. Through strategic…
Added 3 hours ago
T
Personal Banking Associate Trainee (Mandarin or Cantonese Language Skills an asset)
TD
Richmond, BC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 3 hours ago
T
Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
The Social Media Surveillance Office (SMSO) reports to the Manager, Social Media Surveillance, Wealth Advice Business Controls. This role helps Wealth businesses across Canada use social…
Added 3 hours ago
T
Customer Experience Associate - Spanish Language Skills an Asset
TD
Burnaby, BC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 3 hours ago
S
Interim Store Director (10 Month Contract)
sephora.com
Calgary, AB
- Full-time
As the next Interim Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and…
Added 3 hours ago
W
Mechanical Design Specialist
Worley
Oakville, ON
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 3 hours ago
W
Senior Mechanical Engineer
Worley
Markham, ON
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…

GreenShield

Bilingual Project Manager, Enterprise Onboarding

Greater Montreal Metropolitan Area, QC, Canada

Base Salary: CAD $72,521.00 - 109,341.00 · Full-time

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Job details

Pay: Base Salary: CAD $72,521.00 - 109,341.00
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Base Salary: CAD $72,521.00 - 109,341.00

The Project Manager, Enterprise Onboarding, is a client and advisor-facing role that works closely with and directly supporting all lines of business – including Insurance, Administration and Health – in the onboarding and implementation of new business. This is an important role that develops and executes project plans designed to onboard new clients / plan sponsors and partners of varying sizes and complexity. This role plays a critical role in ensuring that new clients/advisors are onboarded in accordance with our service delivery model and quality standards, while delivering a positive and impactful customer experience. The Project Manager also leads business or strategic projects as required and supports with procurement activities, by providing support on RFPs and proposals as well as participating in finalist presentations. This position reports to the PMO Manager, Enterprise Onboarding.

Works with various internal teams to configure/adapt solutions for non-standard implementations
Develops and executes implementation project plans to meet the specific requirements of each sale and does so in partnership with internal and external stakeholders.
Manages overall project governance including stakeholder communication, meeting cadence, meeting facilitation, project documentation, status reporting and risk mitigation.
Coordinates internal and external resource requirements and monitors deliverables.
Adjust plans and communication accordingly to achieve desired outcomes.
Ensures implementation project documents are complete, current and managed in accordance with established procedures.
Manages multiple projects simultaneously and acts as back up to other Project Managers
Coach business resources and other project managers on the processes, tools and responsibilities required to deliver successful client projects.
Delivers projects on time and monitors client feedback
Develops test/quality plans to ensure client expectations and scope of work is delivered
Builds and fosters cooperative and productive relationships with team members, internal/external stakeholders, and customer contacts while representing the interests of GreenShield.
Works proactively to limit and or diffuse escalations, escalates issues accordingly to mitigate risk and client disruption
Interacts with the Management Team to ensure results are achieved.
Participates in special projects such as responding to RFPs for new business opportunities and other sales related initiatives (e.g., business case creation).
Participates in finalist presentations to secure new business when required, acting as GS ambassador and provides confidence to new customers on implementation approach.
Guides stakeholders and manages expectations with respect to Standard Service Delivery Guidelines.
Participates in continuous improvement by reviewing client feedback, outcomes and best practices to evolve processes and services.
Other duties as assigned.

WHO WE'RE LOOKING FOR

PMP Certification preferred or working towards certification within first year of role
Demonstrated track record of managing multiple projects simultaneously
Industry knowledge (insurance, group benefits, administration, health services and/or related industry)
Ability to influence and lead others to achieve project deliverables
Ability to organize and prioritize accountabilities in a deadline-driven environment
Strong customer focus while balancing business expectations, strong relationship management and collaboration
Excellent communication and negotiation skills
Advanced knowledge of Project Management tools, Word, Excel, PowerPoint, MS Project, etc.
Able to travel when required
Able to accommodate flexible schedule when required
Collaborator
Results driven

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Develop and manage implementation plans to onboard new clients, plan sponsors, and partners, coordinating internal and external stakeholders, resources, deliverables, communications, and risks. Lead multiple projects, monitor quality and client feedback, support RFPs and finalist presentations, and contribute to continuous improvement.

Requirements

Candidates should have experience managing multiple projects, preferably in insurance, group benefits, administration, health services, or a related industry; PMP certification is preferred or should be pursued within the first year. The role requires strong leadership, organization, customer focus, communication, negotiation, collaboration, and project-tool skills, as well as the ability to travel and work a flexible schedule when needed.

Skills

Project Management
Client Onboarding
Implementation Planning
Project Governance
Stakeholder Communication
Risk Mitigation
Resource Coordination
Quality Planning
Negotiation
Team Leadership
Process Improvement
RFP Support
Microsoft Project
Microsoft Word
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Enterprise Onboarding
Client Implementation
Project Plans
Project Governance
Stakeholder Management
Risk Mitigation
Resource Coordination
Quality Plans
Service Delivery
Client Feedback
Continuous Improvement
RFP
Proposals
Business Cases
PMP Certification
Insurance
Group Benefits
Benefits Administration
Health Services
Microsoft Project
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Customer Experience

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