Customer service representative jobs in Westmount, QC and nearby

Within 25 km

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Added 1 month ago
Customer Service Representative, Call Centre, Dynamic (Montreal, QC) 6 month contract
Scotiabank
Montreal, QC
Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic products and services and assist customers (mainly Advisors and Associates) with…
Added 1 month ago
SG
Customer Service Representative, Call Centre, Dynamic - Montreal, QC
Scotia Global Asset Management
Montreal, QC
- Full-time
Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic products and services and assist customers (mainly Advisors and Associates) with…
Added 1 month ago
Customer Service Representative, Call Centre, Dynamic - Montreal, QC
Scotiabank
Montreal, QC
Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic products and services and assist customers (mainly Advisors and Associates) with…
Added 1 month ago
OA
Customer Service Agent-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
- Other
…opportunities with a comprehensive benefits package. Reporting to the Customer Service Supervisor, the incumbent will be responsible for the following…
Added 1 month ago
AT
Call Center Agent
Air Transat
Montreal, QC
- Full-time
Provide exceptional customer service with empathy, active listening, and professionalism.
Added 1 month ago
AS
Agent·e à la service clientèle (Contrat 4 mois) | Customer Service Agent (4 month contract)
Altitude Sports
Montreal, QC
- Full-time
As a Contractual Customer Experience Agent for a period of approximately 4-months, you will be called upon to provide courteous service and advice to our customers via chat, email or…
Added 1 month ago
A
Agent·e à la service clientèle (Contrat 4 mois) | Customer Service Agent (4 month contract)
Altitude-sports.com
Montreal, QC
- Full-time
As a Contractual Customer Experience Agent for a period of approximately 4-months, you will be called upon to provide courteous service and advice to our customers via chat, email or…
Added 1 month ago
MC
(Bilingual FR/ENG) Représentant (e) Service à la clientèle / Customer Service Representative
Mobilia Canada
Pointe-Claire, QC
- Full-time
Reporting to the Supervisor – Customer Experience, the Customer Service Agent will be a customer advocate, representing Mobilia’s values and practices while ensuring an exceptional service…
Added 1 month ago
M
(Bilingual FR/ENG) Représentant (e) Service à la clientèle - Customer Service Representative
Mobilia
Pointe-Claire, QC
- Full-time
Reporting to the Supervisor – Customer Experience, the Customer Service Agent will be a customer advocate, representing Mobilia’s values and practices while ensuring an exceptional service…
Added 1 month ago
GD
Customer Service Representative - Contract
Groupe Dynamite, Inc Garage
Mont-Royal, QC
- Contract
Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around…
Added 1 month ago
MW
Bilingual Customer Service Representative
Metro Wallcoverings
Montreal, QC
- $50,000 to $55,000 CAD / year
- Full-time
Offer excellent customer service while answering all emails / calls from clients
Added 1 month ago
KI
Customer service representative- Sales Operations
Kruger Inc.
Montreal, QC
- Full-time
The Customer Service Representative (CSR) is responsible for processing orders and subsequent follow up with customers. The incumbent acts in a proactive manner to ensure prompt service and…
Added 1 month ago
X
Customer Service Representative (Full-Time)
XPO
Dorval, QC
- Full-time
What you’ll need to succeed as a Customer Service Representative at XPO
Added 1 month ago
Customer Service Representative
Metso
Montreal, QC
We are seeking a Customer Service Representative (Quote and Order Management Specialist) to join our Customer Service team. You will be responsible for managing the full quote-to-cash…
Added 1 month ago
BB
Bilingual Customer Service Representative
Beyond Bilingual Inc.
Laval, QC
- Contract
Participates with Customer Service Team to maintain call service standards
Added 1 month ago
G
Customer Service Representative
GreenShield
Montreal, QC
- $57,934 to $61,902 CAD / year
- Full-time
At GreenShield, we’re creating better health for all Canadians. As a Contact Centre Services Representative (Customer Service Representative), you play a vital role in delivering on that…
Added 1 month ago
PA
Customer Service Representative - Montreal (YUL) Part Time
Porter Airlines Inc.
Dorval, QC
- Part-time
Dependability (must have a clear attendance record and reliable on time reporting for work) · Able to work rotating shifts including days, afternoons, evenings, weekends, and holidays
Added 1 month ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
ENERGY TRANSPORTATION GROUP
Montreal, QC
- Full-time
Minimum 2-year experience in Customer Service in the transport/logistics industry, ideally.
Added 1 month ago
A
Agent.e, service à la clientèle bilingue (Hybride) / Bilingual Customer Service Agent (Hybrid)
Alterfina
Longueuil, QC
- Full-time
As a Customer Service Representative, you will be much more than just a point of contact - you will be a true partner for our clients.
Added 1 month ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
Energy Transportation Group
Montreal, QC
- Full-time
Minimum 2-year experience in Customer Service in the transport/logistics industry, ideally.
Added 1 month ago
PA
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc.
Dorval, QC
- Full-time
Dependability (must have a good attendance record and reliable on-time reporting for work)
Added 3 months ago
PA
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc.
Dorval, QC
- Full-time
Dependability (must have a good attendance record and reliable on-time reporting for work)
Added 1 month ago
FE
Customer Service Representative
Future Electronics
Kirkland, QC
- Full-time
· Weekly : All PBO with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days · · Weekly : All Interco transfers with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days
Added 1 month ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

GreenShield

Customer Service Representative

Montreal, QC, Canada

$57,934 to $61,902 CAD / year · Full-time

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Job details

Pay: $57,934 to $61,902 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

Original job description

Day in the Life (Realistic Preview)

This role is fast-paced and demanding. Calls come one after another, and many involve members who are frustrated, stressed, or navigating real health and financial concerns. You’ll need to stay focused, think clearly, and communicate with confidence; often while managing multiple systems and delivering answers in real time. There is pressure, and some days will feel heavy.

But this work matters. In those same moments, you’re often the person who brings clarity, reassurance, and real solutions when people need it most. If you can stay grounded under pressure and take ownership of each call, you’ll have a direct impact; helping people move forward with confidence during situations that genuinely affect their lives.

At GreenShield, we’re creating better health for all Canadians. As a Contact Centre Services Representative (Customer Service Representative), you play a vital role in delivering on that mission. You are often the first point of connection for members, providers, and clients - providing respectful, knowledgeable, and reliable service through phone, email, and chat channels.

This role operates within a high-volume, performance-focused contact centre where quality, accuracy, and empathy are equally important. You’ll work as part of a collaborative team supported by experienced leaders and clear performance expectations.

Read to join the mission? Read below, and apply now!

What Success Looks Like

Delivering consistent, respectful, and accurate service in every interaction

Meeting service, quality, and schedule expectations

Contributing positively to a fair, inclusive, and accountable team culture

Adapting to new tools, processes, and service offerings

Supporting members with clarity, care, and professionalism

WHO WE'RE LOOKING FOR

Experience providing customer service in a fast-paced environment

Professional-level communication skills in English

Professional-level communication skills in French

Comfort working with multiple systems and technologies at the same time

Ability to remain seated for extended periods

Strong problem-solving skills and ability to remain composed in complex situations

Experience working collaboratively in a team environment

Nice to Have

Experience in healthcare, insurance, or benefits administration

Training

This role includes a comprehensive, in-person, 30-day paid training program, along with ongoing coaching, quality feedback, and learning opportunities.

Schedule

Though, currently, the expected schedule will require you to be available Monday through Friday, from 830 AM to 830 PM, there could be an expectation to work weekends, and/or later shifts as well in the future. Schedules are determined at the end of training, and you can expect schedule rotations.

A FEW MORE DETAILS

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.

Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

Apply on LinkedIn About employer

More about this job

Responsibilities

You will serve as the primary point of contact for members, providers, and clients via phone, email, and chat to provide reliable and empathetic support. The role requires managing multiple systems simultaneously to deliver accurate solutions in a fast-paced, high-volume environment.

Requirements

Candidates must possess professional-level communication skills in both English and French and have experience in a fast-paced customer service environment. You should be comfortable working with multiple technologies and demonstrate the ability to remain composed while solving complex problems.

Skills

Customer service
Communication skills
English
French
Problem-solving
Multi-tasking
Empathy
Active listening
Time management
Adaptability
Teamwork
Technical proficiency

Benefits

Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Centre
Healthcare
Insurance
Benefits Administration
Bilingual
English
French
Problem-solving
Multi-tasking
Performance-focused
In-person training
Communication
Empathy
Data entry
Client relations

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