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Added 10 mins ago
Registered Practical Nurse PPT
The Corporation of UCLG
Athens, ON
Part-time
Added 10 mins ago
Registered Practical Nurse PFT
The Corporation of UCLG
Athens, ON
Full-time
Added 10 mins ago
Senior Manager, Internal Audit - Wealth Management
RBC
Toronto, ON · Vancouver, BC
Full-time
…financial institutions. In this position, you will support the Director of Internal Audit to deliver independent, objective assessments of risk management effectiveness, internal controls,…
Added 10 mins ago
Associate Director, Finance & Risk Data Management Office, Chief Data Office
RBC
Toronto, ON
Full-time
…Financial Office and Group Risk Management teams, the Associate Director is the first line of defense for data management risk and is responsible for building and maintaining a…
Added 10 mins ago
Director Data, AI, and Specialized Business
RBC
Toronto, ON
Full-time
Reporting to the Senior Director, the Director owns three connected mandates. First, the modernization of the Caribbean data foundation: evolving the data lake, data architecture and data…
Added 10 mins ago
Director AML Advisory
RBC
Toronto, ON
Full-time
Provide direction and oversight over the HRC KYC Refresh program executed by CB Operations and work with the AML HRC team to review AML risk for specific HRC cases involving impacted…
Added 10 mins ago
Manager, AML and Financial Crimes Data, Internal Audit
RBC
Toronto, ON
Full-time
Provide support to the Director of IA AML Data, the MD Global Head of Global Financial Crimes Audit and MD Head of CUSO Financial Crimes Audit to provide independent, objective assurance…
Added 10 mins ago
Director, Enterprise IT Internal Audit
RBC
Toronto, ON
Full-time
We are seeking a Director in our Enterprise IT Internal Audit team. In this role, you will be leading a team of technical auditors to execute on core audit engagements focused on Technology…
Added 10 mins ago
Senior Director, AI and Data & Integration Platforms
RBC
Mississauga, ON
Full-time
As Senior Director, AI and Data & Integration Platforms, you will own the strategy and end-to-end delivery across all three domains. You'll be responsible for building the intelligent,…
Added 24 mins ago
Pharmacist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
…departmental operations in the absence of the Pharmacy Manager and/or Director and other reasonable duties as assigned. Pharmacists conduct their duties in a safe manner and report any…
Added 24 mins ago
Clinical Program Coordinator
University of Alberta
AB · Edmonton, AB
Full-time
…different programs per year with the potential of over 1500 program participants. The Clinical Program Coordinator supports the assigned programs' development, coordination, and overall…
Added 24 mins ago
Associate, Client Services
Odyssey Trust Company
Toronto, ON
Full-time
…Toronto team. On a day-to-day basis you will be assisting the Director, Client Services, with managing all aspects of your clients’ service requirements and handling incoming inquiries from…
Added 24 mins ago
Territory Manager (Saskatchewan)
ALLIANCE DOOR PRODUCTS
Regina, SK
Full-time
Employee referral bonus program (up to $775/year per referral)
Added 24 mins ago
Territory Manager (Saskatchewan)
ALLIANCE DOOR PRODUCTS
Saskatoon, SK
Full-time
Employee referral bonus program (up to $775/year per referral)
Added 25 mins ago
Senior Manager, Payroll
University of British Columbia
Vancouver, BC
$10,459.67 to $15,675.58 CAD / month
Full-time
This position will also support the Director in representing the University and leading interactions with audit, banks relating to payroll, government and other external stakeholders. The…
Added 25 mins ago
Manager, Payroll Operations & Control
University of British Columbia
Vancouver, BC
$9,599.75 to $14,385.5 CAD / month
Full-time
Reporting to the Director, Payroll, the Manager, Control and Operations is a key position for internal controls and governance over the payroll function. This role provides supervisory and…
Added 25 mins ago
Sourcing Specialist
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
Full-time
Reporting to the Director, Sourcing, the Sourcing Specialist is responsible for applicable aspects of the production process and ensures cross-functional collaboration with all relevant…
Added 25 mins ago
Manager, Corporate Financial Reporting | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director, Corporate Financial Management and Reporting, the Manager will be accountable for the management of shared services expenses, including annual planning,…
Added 25 mins ago
Sr. Director, Application Development & Quality Assurance
CIBC
Toronto, ON
Full-time
As the Senior Director, Application Development & QA for ASG, you will be a hands-on, strategic leader responsible for driving innovation and operational excellence in payment technologies.…
Added 40 mins ago
Director, Commercial Projects
Vantage Group
Calgary, AB
$155,000 to $175,000 CAD / year
Full-time
Position SummaryThe Director, Commercial Projects plays a critical role in shaping the future commercial experience at Calgary International Airport (YYC). Working closely with…
Added 40 mins ago
Sr. Manager, IT Audit
Open Text Corporation
Mississauga, ON
…global technology risk and control environment. Reporting to the Director, IT Audit, you will lead assurance and advisory activities across IT SOX compliance, cybersecurity, ERP platforms,…
Added 40 mins ago
Research Analyst I
University Health Network
Toronto, ON
Contract
Working under the directions of the Director of the Lupus Program and other senior research staff members, the Research Analyst's responsibilities include, but are not limited to:
Added 52 mins ago
Account Officer
Aviso
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time
Reporting to the Director, Partner Services and Onboarding, the Account Officer is responsible for supporting Aviso Correspondent Partners by providing outstanding service for clients, team…
Added 52 mins ago
Trust Officer
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
Other
Our Vancouver office is currently recruiting for a Trust Officer in our Accounting Department, reporting to the Director, Finance. The successful candidate must be able to work…
Added 52 mins ago
Associate Director - Commercial Real Estate
ATB Financial
AB · Edmonton, AB
Full-time
As ATB’s next Associate Director, Commercial Real Estate, you are someone who loves solving problems and connecting with people. You are customer obsessed and leverage your financial skills…

GreenShield

Enterprise Onboarding PMO Manager

Montreal, QC, Canada

Pay: $94,406 to $142,069 CAD / year
Job type: Full-time
Apply by: Oct 23, 2026
Experience: Demonstrated Management or Supervisory experience, 5+ years
Posting language: English
Posted: Sep 23, 2026

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Original job description

The Bilingual Manager, Enterprise Onboarding PMO is responsible for leading a team of Project Managers and collaborating with various stakeholders to deliver the streamlined and successful onboarding of new clients for all GreenShield’s lines of business in Insurance, Administration, and Health.

The Manager is accountable for the overall delivery of the team’s projects and ensures that the established service delivery model and project governance guidelines are followed. Overseeing multiple deliverables simultaneously, influencing positive client outcomes, efficiency, standardization, change management and risk mitigation are key requirements for this role. The Manger will be a key contributor to the EOE transformation and strategic direction in delivering on GS’ mission as a payer-provider. This role will be a key 1st point of escalation and will commit to a continuous improvement mindset with client success outcomes and satisfaction. Through strategic direction, thought leadership, expertise and oversight, the Manager will drive end-to-end initiatives, and create the conditions for success by building strong alignment and buy-in with many stakeholders and ensure cross-functional teams deliver outcomes that satisfy both customer, employee and business growth and retention needs.

The ideal candidate is passionate about accomplishing project objectives by planning and evaluating project activities and thrive when working with project teams.

OVERVIEW OF RESPONSIBILITIES:

Guide the overall onboarding of new clients/partners to ensure the desired outcomes are achieved through a high performing team. Influence and maintain a modular approach based on complexity and standardization for projects spanning all GS LOBs.
Ensure the first impression is focused on client deliverables and expectations.
Oversee project governance including controls, procedures, documentation-scope and project plan deliverables. Ensure the team has the right toolsets for performing the EO PMO function.
Develop and lead change management and change request plans for large existing client amendments.
Lead an Agile delivery model to support key value streams and initiatives already underway in various areas as we transform as an organization.
Champion and manage new and existing responsibilities, requests and projects.
Define clear measurements of success with KPI reporting and insights on a regular basis.
Oversee the portfolio of initiatives and report on status (including scope, budget, and timelines), ensuring the team remains on target with the strategic priorities and financial plans.
In the absence of the Director, assume role as back-up.
Build a team and approach dedicated to Client/Customer/Advisor satisfaction
Build and maintain strong relationships with key stakeholders.
Monitor sales pipeline to forecast resource plans and coordinate with other impacted stakeholders.
Deliver finalist presentations to stakeholders in a professional and polished manner
Mange expectations and competing priorities with various key groups
Lead the team while embracing GSC’s Mission, Vision, Values and demonstrate GSC Leadership Behaviors.
Provide the team with support on issues and/or obstacles which may include leading implementation projects if required.
Develop the team through recruitment, orientation, training, coaching, performance management, and strengthen employee engagement by deploying action plans.
Monitor and manage productivity, team effectiveness and focus on continuous improvement by incorporating stakeholder feedback.
Create clear measures of success for the team and members so they can be successful in their roles.
Maintain a solid succession and cross-training plan for the team, avoiding single points of failure or disruption.

WHO WE ARE LOOKING FOR

This position requires the following minimum competencies and qualifications:

University Degree or equivalent work experience
Project Management Professional (PMP) certification
Demonstrated Management or Supervisory experience, 5+ years
Expertise in group benefits administration and insurance and individual benefits, and / or related industries
Superior project or program management experience

This position requires the following other requirements:

Bilingualism is a must with knowledge of Quebec market
PMO governance/framework- methodology, quality, risk mitigation and quality
Industry foundational H & D Insurance background- group products/individual benefits, administration, PBM, Health or related industries
Leadership and Performance Management
Demonstrate strong leadership, negotiation and team building skills
Excellent analytical, problem solving and decision-making skills
Excellent communication, presentation, negotiation and interpersonal skills.
Deliver Results against pre-defined success measures
Collaborator/Relationship-builder
Ability to multi-task and work under pressure
Strong personal integrity and work ethic- takes responsibility; likes to be held accountable for results.
Embrace the corporate values of GSC
Highly organized approach to their work.
Solution oriented with strong technical skills
Ability to get involved at a detailed level
Some travel required

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Lead the Enterprise Onboarding PMO team and oversee client onboarding projects across the organization’s insurance, administration, and health business lines, ensuring governance, quality, timelines, budgets, and client outcomes. Build team capability, manage stakeholder relationships and resources, drive change and continuous improvement, and report on portfolio performance and strategic alignment.

Requirements

Requires a university degree or equivalent experience, PMP certification, at least five years of management or supervisory experience, and strong project or program management expertise. Candidates must be bilingual, understand the Quebec market, and bring relevant insurance or benefits industry knowledge along with leadership, communication, analytical, and stakeholder-management skills.

Skills

Project Management
Program Management
PMO Governance
Team Leadership
Performance Management
Change Management
Risk Mitigation
Agile Delivery
Client Onboarding
Stakeholder Management
Resource Planning
KPI Reporting
Budget and Timeline Management
Negotiation
Analytical and Problem-Solving Skills
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Onboarding
Project Management
Program Management
PMO
PMP Certification
PMO Governance
Project Governance
Agile Delivery
Change Management
Risk Mitigation
Client Onboarding
Group Benefits Administration
Insurance
Individual Benefits
Pharmacy Benefit Management
Health Administration
Quebec Market
Portfolio Management
KPI Reporting
Resource Planning
Budget Management
Project Timelines
Stakeholder Management
Performance Management
Continuous Improvement
Cross-Training
Succession Planning
Client Satisfaction
Bilingualism

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