WHO WE ARE
GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.
Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.
At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.
THE ROLE IN A NUTSHELL
Base Salary: CAD $94,406.00 - 142,069.00
OVERVIEW
We are seeking a strategic, technically curious, and execution-oriented Manager, Finance Enablement, Technology & Transformation to modernize how Finance works. This individual contributor role will lead the continued implementation, optimization, and evolution of Workday ERP Finance and Workday Adaptive Planning, while accelerating the practical adoption of artificial intelligence, automation, data, and analytics across Finance’s day-to-day activities and monthly and quarterly processes.
The Manager will maintain an integrated Finance technology and transformation roadmap, translate business needs into scalable solutions, and coordinate Finance process owners, FP&A, Accounting, Treasury, Tax, Technology, Data, Enterprise AI, Risk, and external service partners. The role will take priority opportunities from intake and process diagnosis through design, testing, deployment, adoption, control validation, and benefits realization.
ROLES AND RESPONSIBILITIES :
1. Workday ERP Finance Ownership and Evolution
- Own and maintain the Finance business roadmap for Workday ERP, aligning enhancements with Finance strategy, operational priorities, control requirements, and enterprise architecture.
- Lead ongoing optimization of Workday Finance capabilities, workflows, reporting, integrations, security roles, and user experience across core financial processesPartner with Finance functional owners, Business Technology, Technology, an application management service providers to intake, prioritize, test, deploy, and stabilize enhancements.
- Coordinate Finance participation in Workday releases, regression testing, user acceptance testing, production readiness, documentation, and post-release validation.
- Monitor adoption, service performance, recurring incidents, enhancement backlogs, and root causes; recommend changes that reduce manual intervention and strengthen reliability.
- Promote Workday as the governed source of financial information and reduce duplicate processes, manual workarounds, and unsupported spreadsheets.
2. Adaptive Planning Advancement
- Lead the continued development and adoption of Workday Adaptive Planning as Finance’s enterprise planning, forecasting, and scenario-modelling platform.
- Partner with FP&A and business leaders to evolve Adaptive beyond annual budgeting toward driver-based forecasting, rolling outlooks, scenario analysis, variance analytics, and self-service management views.
- Oversee the integrity and evolution of planning models, dimensions, assumptions, integrations, reports, dashboards, security, workflows, and publishing processes between Adaptive Planning and Workday ERP.
- Establish an enhancement roadmap that improves forecast quality, shortens planning cycles, reduces spreadsheet dependency, and supports a consistent version of plans and actual results.
- Coordinate model testing, release readiness, documentation, administrator capability, end-user training, and ongoing support.
3. Finance AI, Automation, Data and Analytics Enablement
- Build and manage a portfolio of practical AI, automation, data, and analytics opportunities across close, reconciliations, reporting, forecasting, accounts payable, treasury, audit support, and routine Finance service requests.
- Use approved enterprise platforms and governed financial data to develop or coordinate prototypes, workflows, reports, and reusable solutions that can scale across Finance.
- Assess use cases for business value, feasibility, data readiness, materiality, control implications, scalability, and alignment with enterprise AI and technology standards.
- Partner with Enterprise AI, Technology, Data, Security, Privacy, Risk, and Internal Controls to ensure appropriate governance, human oversight, auditability, and deployment practices.
- Maintain reusable standards, playbooks, prompt libraries, process documentation, and solution patterns.
4. Process Transformation and Continuous Improvement
- Lead process diagnostics and redesign for high-effort recurring Finance activities, with initial emphasis on monthly close, reconciliations, management reporting, and quarterly forecasting.
- Map current and future-state processes, identify root causes and control points, simplify workflows before introducing technology, and define clear ownership and service expectations.
- Translate business requirements into user stories, solution requirements, test scenarios, acceptance criteria, implementation plans, and operating procedures.
- Coordinate cross-functional delivery, risks, dependencies, decisions, vendors, and change activities from concept through stabilized operation.
- Ensure redesigned processes improve efficiency and service quality without weakening financial integrity, segregation of duties, or review controls.
5. Adoption, Capability Building and Change Enablement
- Build Finance capability through role-based training, hands-on working sessions, job aids, demonstrations, office hours, and coaching tied to real Finance workflows.
- Establish and support a network of Finance super users and transformation champions who identify opportunities, validate solutions, reinforce standards, and sustain adoption.
- Partner with Finance leaders and process owners to embed new tools and ways of working into monthly and quarterly routines, role expectations, and standard operating procedures.
- Monitor active usage, user feedback, proficiency, process compliance, and barriers to adoption; adjust solutions and enablement plans based on evidence.
6. Governance, Vendor Management and Benefits Realization
- Operate a transparent intake, prioritization, and governance process for Finance technology and transformation demand, balancing value, control, urgency, effort, and delivery capacity.
- Coordinate Workday, Adaptive Planning, application management services, implementation partners, and other vendors; track deliverables, service levels, issues, costs, risks, and knowledge transfer.
- Define baselines, targets, and benefit measures before implementation, including cycle time, touch time, error and rework rates, adoption, service levels, capacity released, and avoided cost.
- Report portfolio progress, risks, decisions, realized benefits, and capacity redeployment to Finance leadership; stop or reset initiatives that do not demonstrate sustainable value.
- Ensure each production solution has a named Finance process owner, documented controls and review requirements, support procedures, audit evidence, and a monitoring cadence.
WHO WE'RE LOOKING FOR
We’re not looking for just anyone. We’re looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians.
- Bachelor’s degree in Finance, Accounting, Business, Information Systems, Data Analytics, Engineering, or a related field. A CPA, MBA, or relevant transformation, product, project, change, or technology certification would be an asset.
- 7+ years of progressive experience in Finance, finance transformation, enterprise systems, FP&A, financial reporting, process improvement, analytics, technology delivery, or consulting.
- Demonstrated experience with enterprise finance systems. Direct experience with Workday Financial Management and Workday Adaptive Planning is strongly preferred.
- Strong understanding of financial close, reconciliations, management reporting, budgeting, forecasting, controls, and audit requirements.
- Experience leading system enhancements or transformation initiatives through requirements, design, testing, deployment, adoption, and stabilization.
- Practical fluency with AI-enabled productivity tools, workflow automation, data visualization, analytics, and process-mapping methods. Experience with Microsoft Copilot, Power Platform, Power BI, SQL, or comparable tools would be an asset.
- Ability to translate between Finance users and technical teams, challenge existing processes constructively, and turn ambiguous problems into clear priorities and executable plans.
- Strong business case, benefits measurement, vendor management, project management, change leadership, facilitation, and stakeholder influence skills.
- Excellent judgment, attention to detail, and commitment to responsible AI, data governance, financial controls, privacy, security, and auditability.
- Ability to work independently as a hands-on individual contributor while mobilizing cross-functional teams and influencing leaders across the organization.
THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
Here’s to Better Health for All!
A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.
Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).
AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.
